Featured Reviews


Frequently mentioned in reviews: fish (11) Petco (10) appointment (7) love (6) Kenny (6) care (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Shannon L. 1 year ago on Google
    Allison M. did such a great job with my schnauzer baby Zeus. He went in to be groomed, his haircut looks amazing and when I picked him up he didn't look stressed out. Allison was super friendly and professional and did a great job with Zeus. Also, the lady who checked us out was also really friendly. I love this Petco everybody is always so awesome here!!
    2 people found this review helpful 👍

  • 1/5 Steve H. 1 year ago on Google
    I recently moved to the area and made an appointment to have my poodle groomed at this location. I had an emergency and needed to adjust my appointment. I called to reschedule my appointment and they were busy so I left a message explaining that I needed to reschedule my appointment. They called me Monday morning and I was on the phone. I called back within 5 minutes and spoke to a male who rescheduled my appointment for the next day which was Tuesday (2/7/2023). I dropped off my dog and went to my medical appointment and was told that I didn’t have an appointment and needed to pick up my dog. Needless to say I was livid. So I’ll have to find another groomer to service my pet
    1 person found this review helpful 👍

  • 1/5 Linda T. 1 year ago on Google
    I’ve been going to this location for many years. I used to work with Bailey in the fish area and now it’s a guy with glasses and longish hair. Last night he was being a D!€* and when I said I wanted specific fish his remark was “oh so we’re getting specifics okay” then stormed off. I don’t like dealing with him at all and he always has a bad attitude. When asking him questions he is always in a rush like he has a million other things to do.
    1 person found this review helpful 👍

  • 5/5 reese a. 11 months ago on Google
    Fourth time now that I have placed an online order from this Petco off Old Airport Rd. All times orders were ready 10 min or less on average. I actually canceled order from their competitor, PS bc it went more than a hour. Pleased with online pick deals too.

  • 5/5 Elsa V. 8 months ago on Google
    Great friendly service Steph was the happiest person I saw. She loves her job. Bring your furry kids here and ask for Steph.

  • 2/5 Michael P. 6 months ago on Google
    No public bathroom. I don't necessarily blame Petco. I know this is due to the high crime in the area, but this was a huge inconvenience I had to pack my dog back into my truck and drive to Lowe's just to use the bathroom.

  • 5/5 Latrell S. 7 months ago on Google
    ⭐️⭐️⭐️⭐️⭐️ because of a solid employee <Mr. Kenny>. He was genuinely interested in helping me with my question to better care for the pet that's now in my care. Being a new reptile caretaker, there are a million different things on the internet but Mr. Kenny is like Mr. Google himself providing me with tons of information that I didn't know was important that I had honestly overlooked. Hopefully this post reaches the right person bc I honestly believe Mr. Kenny deserves a raise or a promotion or even recognition for his positive attitude and knowledge. I believe he would be a great manager. Whether it's him dealing with custom directly or training new employees to emulate his demeanor For any customers that have a pet question I recommend talking with Mr Kenny⭐️⭐️⭐️⭐️⭐️

  • 5/5 Karen B. 6 months ago on Google
    The person that helped me went out of her way to show me the various foods for my dog. She was very helpful, not pushy; she was very knowledgeable and shared many options and valuable information. I will definitely be making PETCO my favorite for anything for my dog.

  • 5/5 George B. 7 months ago on Google
    Called to check if an item was in stock. The manger kindly checked for me, and took it to register, since it was last one on shelf, to be held at my request until I could pick it up later that day. Great service and very friendly cashier.

  • 5/5 Frances C. 7 months ago on Google
    Petco is my favorite place, PetSmart who? My puppy ended up in the urgent care with PetSmart and that's not the only issue and I'm not a person to complain, so I went back and after 3 mistakes, I gave up Petco took care of my puppy and she looks so cute, I'm a happy mama. You go Petco!

  • 5/5 Michelle T. 1 year ago on Google
    I really enjoyed going in PETCO. I love looking at all the fish and small animals. I also love to look at all the fun items for small dogs like toys, winter clothing, harnesses and good treats. I have two small dogs and they also love it when I bring them something home. You also have polite and helpful employees. Thank you!

  • 5/5 Cc C. 9 months ago on Google
    Nice workers great place to take your dogs or get pets got let's of pets here with so much info from workers thank you

  • 5/5 Virginia V. 1 year ago on Google
    Had an easy shopping experience since the store was not crowded. It is small enough that things were easy to find and I was pleased that they now carry Honest Kitchen, which I could only buy online before.

  • 5/5 TrywithE 1 year ago on Google
    Dr. Todd is excellent 👏🏽👍🏽☺️!! He provides a discounted shot clinic for pets, which makes it affordable for pet owners to keep up with their pets vaccines. I greatly appreciate his service & petco providing this site. I would definitely recommend him to any pet owner, especially one on a budget especially during these times. Ty Dr. Todd for providing this service you are greatly appreciated!!☺️

  • 4/5 Charee K. 10 months ago on Google
    Oh, it's just amazing when you need special hard. Find quality pet items for one of your delightful furry little creatures course. They neither special goodies to feel right at home too.

  • 5/5 Cher F. 10 months ago on Google
    Hi love Petco for all of my pets and aquarium needs. Kenny is one of my favorite employees at the Cottonwood location he is so knowledgeable about fish and always answers all of my questions and is super friendly. If you are looking to get started with a fish tank I highly suggest seeing Kenny at Petco!!

  • 1/5 R V. 1 year ago on Google
    Purchased 30 comet gold fish. While prepping their new home 10 died while still in the bag. Called and spoke to a representative and explained the situation and asked if I could exchange the dead fish for live fish. The rep stated there’s no guarantee on those fish as they are “feeder fish” and they have a 30 day guarantee but not for those fish. Makes no common sense but lesson learned and they will no longer have my business. I will take my business elsewhere from now on. This is the Albuquerque location on Coors by pass next to staples

  • 1/5 Alexa 2 years ago on Google
    This location has no care for the environment and the space behind its store. A local group regularly cleans the back lot FOR THEM and there are SO MANY fancy feast containers, bags twisted around plants, hard plastic dog supplements cracking in the sand from how long they've been there tossed out. This is embarrassing. They're aware of the issue as of last month and nothing has changed. They continue to let their dumpster fly out and damage the lot.

  • 1/5 J S. 1 year ago on Google
    The Petco on old airport rd in albuquerque has two small green cheek conures who are miserable, no toys, filthy water, and dirty enclosures. As a former manager it is disheartening to see not much has changed. Stop selling parrots!! You do not allow your stores enough payroll to care for these animals properly. For shame. My son and I went for toys for our large parrot and were so disgusted we decided Petco had not changed in 22 years and left. Pathetic.

  • 5/5 LMG 1 year ago on Google
    Great place Lots of options. I get my dogs rawhide the good loving brand and they love it keeps them busy..


Call (505) 898-2450 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✗ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

Trends



Last updated:

Similar Pet supply stores nearby

PetSmart image
1
PetSmart
Pet supply store
Chain featuring a range of pets, supplies & food (most offer grooming, boarding & other services).
4.30 (2.4K reviews)
Clark's Pet Emporium image
2
Clark's Pet Emporium
Pet store
😠 You all should not be selling turtles if you cannot properly care for them or get them vet care when they need it!!! I saw a turtle with a bleeding wound on its neck and another with extensive shell rot. Not to mention that pond is entirely over crowded. I called animal humane. You all should be ash...
4.40 (1.4K reviews)
Last updated:
()