This PetSmart is so clean, including the animals, reptiles and fish tanks. Do I agree with them as a company to buy live animals (etc.), no but I do appreciate that they are doing their best to keep the store in tacked and care for the animals (etc.) as best as they can. One thing I really appreciated is how they chose to use repticarpet (of course not the best for a lot of reptiles) rather than sand. I will be going to this PetSmart for supplies now. I hope that they keep up the good work for a long time.

Do not attend the dog training here! Learn from our mistakes! Kala the trainer was the worst! She was so mean to our puppy (she would call it names and she would attend all other dogs and not ours). The training also consisted of listening to her talk about things other than dog training for the majority of the time. Our puppy regressed coming here! We have since met and began working with another and very affordable dog trainer at k9CreationsNM and have seen amazing amazing results!

Hilda groomed my dog & did a wonderful job. Quite possibly the best he's ever looked! Very pleased with the service I received at the grooming salon.

DISGUSTING PET STORE!!! Went in today and was looking at the reptiles, they were selling a normal ball python as a “fancy ball python” for $160 not to mention he was literally dying so they made him 50% off. I’ve owned tons of snakes and that was the worst condition I’ve ever seen a snake in I felt so sorry for him I was going to buy him but didn’t want to support this place as it actually disgusts me, and I didn’t know that the snake would even make it with how thin and sick he looked… There’s also a staff member named Glenda and she is so rude, I had to snap at her to make her nice to me. Horrible staff, horrible care for their pets it should be a crime. If you care for your pets do not bring them here!!!

Sold us a 5 gallon tank with a guppy and a molly. One little guy passed away and left the other alone. They wouldn't sell us more without trying to upsell us on a larger tank. Then gave us a condescending lecture about fish tank sizes instead of helpfully educating us. Left feeling both stupid and guilty. Horrible customer service.

Had to put 5 stars because my 1star reviews keep getting taken down. this is the most discriminating store I have ever been to. Unlike the workers at this store I actually work at my job so my clothes was a little dusty but the disrespect I got from these people was beyond anything I've ever experienced as soon as I walk in the worker literally stops what he is doing and cuts in front of me making me stop to ask me if I needed help I told him no and walked around him because he didn't move I got one bag of dog food and was looking for a certain treat my dogs like and while I'm looking two different working start doing something in sight and the the guy who cut starts making announcements on the inter com first one he said "security to the front register" next one he said "APD to the front register" by now I'm already in the front going to a register and now he starts talking loudly to lady worker " yes they are on the way" and she says "10 minutes" and he says "oh no sooner then that a couple at most" and then they both look at me for a reaction I just pushed my basket to the side and left they could have their little charade all they want but they are not gonna get my money

A grooming place, I love. I find everything, I need for my schnauzer. The staff, always greet you. I LOVE ❤️ PETS MARRIED.

I’ve taken my dog to the salon several times (almost every month over a year) for basic nail trims and grinding. He is 30lbs and 14 years old, with arthritis. This time, they didn’t have me sign a waiver and dragged him back while I was calling after them “he’s anxious, has a heart murmur and arthritis in his ankles and feet. PLEASE BE CAREFUL”. The lady exclaimed “I know! I’ve seen you before!” I was peaking at them the best I could and everything in my body wanted to walk back there and grab my dog. I saw the way they were rough with his feet and were doing nothing to calm him. Minutes later, they brought him out with the lady saying “we did the best we could. He was moving a lot”. I looked at his toes and he has several that don’t even look trimmed. They charged me full price, for a nail trim and grind when it doesn’t even look done all the way. My dog is not aggressive at all, anxious, yes- arthritis- yes. I can tell by the way he walks after getting his nails trimmed if they were gentle with him or not. They definitely were not. They seemed in a hurry. A lady recommended Jack Rascals to me. We’re going to try there next time. Ridiculous. I wish salons didn’t get a bad rep but unnecessary stuff like this happens and causes harm to the dogs.

This is by far the cleanest most organized PetSmart in the city. The staff is very attentive and the aquarium section is pristine. It really feels and looks like they care in this location.

Kinda heart broken with you guys. I been taking my dog here to get groomed for years with the same person. I called to ask for the other profile to be removed because the dog passed. No compassion . Not a I’m sorry to hear that or an apology. Nothing. They said Basically I removed it but if that doesn’t work call corporate. End of call. I tip for all my grooms and when my groomer has cancelled my appointments because she has been sick I always say oh no problem I’m sorry. Hope you feel better soon. Then to get not even a I’m sorry or anything. Wow. Heartless and since I’m just a number. Time to find someone new.

Overall, I was very pleased with my experience at this pet store. I would definitely recommend it to anyone looking for a pet. The staff was friendly and knowledgeable, the prices were reasonable, and the selection was great.

My dog always get so excited when we come to PetSmart but sadly there's been a few times where we've had to leave empty handed because they're out of stock of everything we went for. But so far this PetSmart always has everything we need and never lets us down 😎

Great staff and huge selection of pet stuff. Got this super little stuffed dog for my puppy and she loves it. Excellent groomer named Brenda. Did this spiffy haircut.

Well organized with lots of pet food and supply options. Staff is courteous and helpful. If you buy there often, sign up so you get coupons/discounts.

I called and asked for some medication for my puppy, the gentleman on the phone was very knowledgeable and had everything I needed when I went to pick it up. Even though it was late at night. I am very appreciative of all his help.

I get both my dog groomed here by Tyler. She is the absolute best and first groomer the dogs are actually happy to see, which makes me feel so much better leaving them in her care. I could not say enough good things about her and the way she treats my dogs.

Uhhh its pretty obvious that the rosey red minnows are being discriminated against. The other fish are doing good but the rosey tank is jacked up! So many dead bodies 😭😭😭