1/5 Stephanie J. 2 years ago on Google • 7 reviews
Incredibly
disappointed!
Todd
at
H2O
Plumbing
came
to
our
home
last
week
because
a
pre-sale
home
inspection
revealed
a
leak
in
our
indoor
spa.
The
attitude
was
surly
and
unprofessional.
We
might
have
overlooked
that
but
the
level
of
service
was
even
worse.
With
our
approval
they
opened
up
the
tile
around
the
tub
and
told
us
that
we
had
to
purchase
a
replacement
faucet
and
they
would
charge
us
an
additional
$650
to
replace
it.
On
top
of
that,
they
charged
$150
for
diagnosing
the
issue,
and
this
was
not
going
to
go
toward
the
repair
(which
is
common
practice).
We
would
also
be
responsible
for
the
repairs
to
the
tile.
We
became
suspicious
and
got
a
lot
of
feedback
on
NextDoor
that
this
was
not
a
reasonable
amount
to
charge.
After
a
friend
recommended
Sandman
Plumbing,
we
called
Tom
and
had
a
REAL
professional
come
over
and
do
an
assessment.
He
was
able
to
immediately
tell
that
the
hot
water
handle
in
the
faucet
was
leaking.
So
H2O
Plumbing
was
going
to
charge
us
$800,
plus
the
$300
for
a
faucet
totaling
$1100.
The
entire
fix
with
Tom
at
Sandman
Plumbing
cost
$250
for
a
replacement
faucet
cartridge.
The
tile
that
was
torn
apart
in
my
bathroom
by
H2O
was
unnecessary.
So
now
we
have
to
pay
for
tile
repairs.
In
the
process
of
our
home
sale
we
have
been
dealing
with
many
fine
contractors
and
it
is
a
shame
that
H20
gives
tradesmen
a
bad
name
