Subway image

Subway

Restaurant • Fast food restaurant • Meal takeaway • Sandwich shop • Catering service

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options. People often mention customer, sandwich, subway, service,


Address

3315 14th St, Riverside, CA 92501

Website

restaurants.subway.com

Contact

(951) 682-3070

Price rating

$ $$$

Rating on Google Maps

3.90 (197 reviews)

Open on Google Maps

Working Hours

  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: customer (8) sandwich (8) subway (7) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Savannah R. 2 years ago on Google
    Louis was absolutely terrible to every single customer (I witnessed 5) I saw interact with. He has terrible customer service. He was insanely condescending to every person. I could not believe it every time.. every customer. I am so thankful for the other worker there, because Louis left a terrible taste in my mouth. I really hope he is not a manager because he is a terrible influence. I've never seen any employee, anywhere, be rude so many times in a row.. I'm seriously still in shock. All the customers were being so nice too..
    5 people found this review helpful 👍

  • 1/5 Christopher R. 2 years ago on Google
    Have been coming here for the last month to pick up lunch for me and my carpool partner on the way to work. We would come maybe 3 time a week. Lately, the worker that we always get (Griselda I think?) is very rude and cold towards me. I thought it was maybe just a bad day or her personality. BUT she was nicer the first couple of times I went there, and on times where I was there another person came, she would ignore me and greet the other person. The last couple of times I went, I audibly tried to be friendly, greeted her as I came in, said thank you when I got my food. Just basically trying to be the most friendly I could. She would still roll her eyes at me, ignore, and just plop my sandwich on the counter and walk away as fast as she could. I dont know what I did for her to treat me that way. Maybe she's the franchise owner and is annoyed I would use the discount offer codes in the app. Sometimes I would even combine this with the earned bucks and i would get a foot long for like $5. Maybe I would ask for too much "extras" of all the veggies I could in the app. For the record, the app allows you to do this. To be honest, they would always add the same amount. But I never complained because its not like app charges you more for this so I said whatever. Anyway, I do not feel welcomed when I come here so I will pick up our lunch in another subway on the way to work. This one was just the most convenient because it was right next to my freeway exit.
    3 people found this review helpful 👍

  • 1/5 Michael C. 1 year ago on Google
    Steer clear of this place. Unsanitary conditions and spoiled food caused wife to get food poisoning. If they followed basic food safety requirements it wouldn't happen. Beware of fast food that is in a gas station.
    2 people found this review helpful 👍

  • 1/5 Sean G. 11 months ago on Google
    Worst subway i’ve seen. First guy starts off making the sandwich only filling up the serving cup halfway. Never seen this before, said he would need to charge me extra for the full portion. Then on top of that he handling dirty money and not changing his glove before making the next sandwich. 🤮 Do better Subway.
    2 people found this review helpful 👍

  • 5/5 Kassandra H. 3 years ago on Google
    OPEN 24HRS! Always fresh and delicious!
    2 people found this review helpful 👍

  • 1/5 randy c. 11 months ago on Google
    Placed an order yesterday. All the bread was raw, not even toasted request extra toasted filed a dispute with my bank
    2 people found this review helpful 👍

  • 1/5 Erica A. 1 year ago on Google
    they weigh their meat scoops giving barely any meat. i asked for a bit more to cover the bare bread spots and he said it’s $1.50 extra so i went to another one and they filled my sandwich up without me asking hehe.
    2 people found this review helpful 👍

  • 1/5 A D. 2 years ago on Google
    They have been closed for over an hour the cashier said they would be back in 45 mins you can Hear the employees in the back but no one bothered to come to the front or even say hello just have people waiting so rude and no customer service . The only good thing is the accept EBT
    2 people found this review helpful 👍

  • 5/5 DJ D. 1 year ago on Google
    I drove from San Bernardino to this location, she would not serve me saying she had to restock, I'm giving this location one star which should be a 0 star what good is it to be open 24 hours if you cannot get service changed my 1☆ to 5☆s Because I later realized this location closes every night at 1:30am to 2:30am for clean up and restock with only one employee most of time's Once this was explained to me by a wonderful young lady working 3rd shift I felt to be fair I'd edit my post
    2 people found this review helpful 👍

  • 1/5 Socal G. 1 year ago on Google
    I came in to get a steak foot long yesterday for lunch and within a few hours I had stomach pains and yeah I turned out to be food poisoning. I'll never eat here again!
    1 person found this review helpful 👍

  • 5/5 rose m. 6 months ago on Google
    Love the subs. I get veggies

  • 5/5 Miss U. 2 years ago on Google
    Nice people. They accept EBT food stamps.dined in - clean.

  • 1/5 Denise D. 6 months ago on Google
    November 20th 2023 10:00 p.m. I had a sandwich made for my son I had to throw it in the trash I did not want to embarrass the young lady she grabbed her phone with the gloves to prepare the food wrapped her phone inside of her bra and continue talking on the phone while making the sandwich cross-contamination and my son had to wait even longer to eat his sandwich I have to drive across town so that he can have his sandwich for a Subway that was

  • 5/5 Hadi K. 1 year ago on Google
    The worst customer service. Disrespect annoying. The employees treat you with full disrespect. And you may asking why I gave them 5 stars because am lying homies that’s why you shouldn’t tryst anyone

  • 2/5 olga r. 1 year ago on Google
    The lady that was helping clients around noon 10/11/2022 should be sent to customer service training and learn how to fake a smile, instead of smirking and showing total disgust in her face towards clients

  • 1/5 Melissa M. 2 years ago on Google
    I’ve gone to subway for years. I have to say subway is not kept up clean anymore. I found a roach going into the kitchen and a Jaír in my meat ball I’m so discussed. Lost a customer today. This place is sloppy

  • 1/5 ryan a. 2 years ago on Google
    Says open 24 hours. Lady was not in store for 15 min. Found her talking to gas station employees. When she finally got done she walks into subway and says she's closed.....but the sign says open 24 hours. She refused to serve any food and make sales. Worst food business I've been to.

  • 5/5 Kimberley J. 2 years ago on Google
    Food and customer service was great. Just a heads-up, though - they do not provide curbside pickup after dark. It's a somewhat sketchy area, so I am actually glad they do not put their employees in an uncomfortable/dangerous situation.

  • 5/5 Melissa G. 2 years ago on Google
    If you have EBT in any other county besides Los Angeles than you’re like me and you’re not able to get hot food like people can in LA….EXCEPT HERE!!! They accept regular EBT for everything on their menu. And they’re open 24 hours a day. How awesome is that?

  • 3/5 Boyd M. 3 years ago on Google
    Delicious huge sandwiches. It was tender and juicy.

  • 5/5 W Ferrell T. 3 years ago on Google
    Very professional and Friendly Staff ...very clean & ready to serve

  • 5/5 Jimmy G. 3 years ago on Google
    I was not aware I had a 24 hour subway so so close to me the experience was great professional knowledgeable associates. I would recommend this 24 hour subway to others

  • 5/5 Colby M. 3 years ago on Google
    This place is my favorite place. Of all restaurants I know I prefere it most. I always suggests to my friends to go to visit this place. Whenever I feel like having a delicious dinner, this restaurant comes instantly to my mind. outstanding and many types of food and a large list of dishes.professional crew, and great vibes. Also, the bill is affordable. I tell about this spot with no doubt.

  • 5/5 Kevin A. 2 years ago on Google
    Great for specials always available

  • 1/5 Mavis L. 2 years ago on Google
    This was the worst sanswich wasn't toast as request they said I don't request it that's the only way I eat it. They most have shortage on lettuce cause I get a sprinkler. They are located in a 7-11 I was like what the he'll when I pulled up


Call (951) 682-3070 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Vegan options
    • ✓️ Healthy options
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Catering
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ No-contact delivery

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