Interior View of Ono Hawaiian BBQ

Ono Hawaiian BBQ

Restaurant American restaurant Barbecue restaurant Hawaiian restaurant

Plate lunches served with rice & macaroni salad are the mainstays of this Hawaiian-inspired chain. People often mention good, service, chicken, salad, time, ordered, order, great, portion, location,


Address

3540 Riverside Plaza Dr #324, Riverside, CA 92506

Website

www.onohawaiianbbq.com

Contact

(951) 328-1988

Rating on Google Maps

4.40
(226343 reviews)


Working Hours

  • Saturday: 11 AM to 9:30 PM
  • Sunday: 11 AM to 9 PM
  • Monday: 11 AM to 9 PM
  • Tuesday: (Christmas Eve), 11 AM to 9 PM, Hours might differ
  • Wednesday: (Christmas), 11 AM to 9 PM, Hours might differ
  • Thursday: 11 AM to 9 PM
  • Friday: 11 AM to 9:30 PM

Visitor Reviews


Frequently mentioned in reviews: good (13) service (13) chicken (12) salad (7) time (7) ordered (6) order (6) great (6) portion (6) location (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Club Y. 2 years ago on Google
    They make good food. Just a bit pricey. I ordered a combo and it didn't come with a drink! Spent almost $20 just for myself.
    3 people found this review helpful 👍

  • 5/5 chris lockridge (O G i. 1 year ago on Google
    The food there is excellent and not crazy expensive, extremely fast service
    2 people found this review helpful 👍

  • 4/5 Helen J. 11 months ago on Google • 407 reviews
    I parked behind the theater to avoid waiting for a parking spot. Walked across the street at the crosswalk. Only one customer was in line. There were a few people waiting for their order. The one person ordered twice. I was waited on at the counter after all the hot food was bagged up. I ordered the fish special. They had a condiments bar around the corner. When my order came up I asked for tarter sauce. The girl gave me two containers from the fridge. When I got to my table at home I looked inside and the salad wasn't as nice looking as it has been in the past. The fish was almost done all the way through.

  • 5/5 George B. 5 years ago on Google • 80 reviews
    They always have good food. Katsu chicken and BBQ beef, you won't be disappointed by those.
    1 person found this review helpful 👍

  • 2/5 S “Sylvie” J. 2 years ago on Google • 54 reviews
    I'm bummed about my last visit. Not because of the service but the food. I used to come a lot last summer and the service sucked but the food was good enough to ignore it. The potential to be great is the reason for two stars instead of one. Today, the chicken katsu I got was really dry. Almost as much crunchy breading as chicken. Not the best but okay with sauce. Until I got a really hard part and had to spit it out...it was bone surrounded by gristle. 😩 If I wasn't on lunch break I would've taken it back but I'm just gonna toss it. Couldn't even finish the meal.
    1 person found this review helpful 👍

  • 5/5 Tara-Jo 1 year ago on Google • 38 reviews
    I did a pick up order so I did not have to wait in line. My food was done on time, and tasted amazing! The place is a bit small, so it felt a little crowded. But otherwise, the service was great and the food was good! Highly recommend!
    1 person found this review helpful 👍

  • 3/5 Ewsama 3. 3 years ago on Google
    Customer service could be better, but CS has taken a hit everywhere since the pandemic, however food is always on point and wait times aren't that long.
    1 person found this review helpful 👍

  • 5/5 Mikey M. 3 years ago on Google
    Used to have a favorite Hawaiian place in Oregon so was kinda sad when Ioved but Ono is just as good! Happy we came in
    1 person found this review helpful 👍

  • 4/5 R F. 3 years ago on Google
    Huge portion of meals from lunch menu. We had Kalua pork and bbq mix. Good bbqs.
    1 person found this review helpful 👍

  • 3/5 Lynella J. 3 years ago on Google • 149 reviews
    I apologize in advance for my "Karen" review. It's 3:30pm and there are no customers in the store besides me. Eric is sitting behind the counter while the cook is working on my order. There is trash littering the floor and tables that need wiping down. Who is suppose to clean the store and when?

  • 2/5 Just M. 5 years ago on Google • 115 reviews
    Portion was small, burnt and macaroni salad tasted bad. I don't usually go 2 this location on Madison in Riverside and I won't be going back. Please do better. I also ordered the Katsu chicken in a family meal it waz good but the bbq chicken was undercooked and the island fire tasted overcooked, chewy and old.

  • 5/5 Alonzo C. 6 months ago on Google • 89 reviews
    Great service, great food, recommended location 👌🏾

  • 4/5 Carlos R. 6 months ago on Google • 73 reviews
    Great place to eat really enjoyed it

  • 5/5 Sandra A. 4 years ago on Google • 55 reviews
    I love Ono! The customer service was wonderful and the food was delicious! We will definitely be returning customers.

  • 5/5 Eliot L. 9 months ago on Google • 51 reviews
    Reliable. Tasty. Filling. And great promos. My favorite takeout restaurant in the area.

  • 1/5 R 3 months ago on Google • 23 reviews New
    I loved going to this location up until this evening.. I finished my plate, just to find a pube hair in my food.. I'm disgusted and disappointed with this location. It could've been a beard hair, armpit hair, or pubic hair, but quite frankly it's repulsive either way..

  • 5/5 Jules G. 7 months ago on Google • 7 reviews
    I honestly can eat this any day at any time of the day I love it so much ♡ food is always good and the service is so nice all the time ♡ this location is better than the one on Madison! 😊

  • 5/5 Me la P. 4 months ago on Google • 5 reviews
    About a year ago or so I was eating here when I lady got up and said “the best chicken in town “ I giggled, boy oh boy !!! Was she right !!! You really get a bang for your buck !! Today as other days was smacking !!! Johanna was cool !!! Very nice and kind !!! And friendly ! Also compliments to the chef the short king with the beard ! Very good very well made great service !

  • 4/5 JulieAnne L. 1 year ago on Google
    Great food but staff likes to kick people out early so they can clean and get out early Everytime we come. Never open to eat inside or outside past 8.

  • 5/5 Harlan D. 4 years ago on Google
    We love to go out. Yesterday we arrived in this magnificent restaurant which friends told us about. We spent a lovely time there with fine dishes and a courteous team and a talented chef. We put this fine restaurant in our list and we will surely visit again very soon. We warmly recommend.

  • 2/5 Ashley C. 3 years ago on Google
    We think their portion sizes changed, or they were being stingy with the meat? Not sure, we usually get lots of meat and it was about half the portion size. I got the fire chicken salad and it it usually served on the side in its own container, today it came ontop of the salad which wilted it once we got home. And the portion size was significantly smaller. Just wondering if something changed? We order Ono a few times a month and this is a big difference compared to past orders. Or maybe it's just this location?

  • 1/5 Jorge G. 4 years ago on Google
    Very disappointed with the service tonight, first my order was wrong, then its taking them more than 30 minutes to correct it, i understand they're busy but management needs to help with it being understaffed.

  • 5/5 Gregory H. 2 months ago on Google • 4 reviews New
    Family dinner favorite.

  • 1/5 Joebina V. 2 years ago on Google
    Food was old meat was burnt and small portion for the price I paid!

  • 5/5 Paco The R. 1 year ago on Google
    Best food in town! Absolutely love the fried shirmp.

  • 5/5 GT ONE A. 1 year ago on Google
    Great decision I made this day closing the lemon chicken plate #23, was satisfying to the max just the right portion for me. Personel& service was asome THANK YOU MUCH....!

  • 5/5 Roland T. 2 years ago on Google
    There was a mistake at first, but I called in and Jennifer helped fixed the problem very quickly over the phone! To be honest, the re-made food had less portions, but I'm giving 5 stars for how quick and polite they were.

  • 5/5 Sara C. 1 year ago on Google
    I ordered the Island Fire dish, a kids chicken teriyaki, and spam musubi. Everything was fresh, hot, and plenty of food! Highly recommend! Staff was nice and attentive. And the Mac salad ohhhh my! 😍😍😍😍

  • 3/5 jorge g. 1 year ago on Google
    Food was good. Isabel looks like she really don't like her job. 🤫🤫

  • 4/5 Andrew K. 2 years ago on Google
    It's pretty good food for fast food. The chicken isn't the best, but I like the mac salad combo. It goes together well. The spam musubi is also pretty good

  • 4/5 Richard M. 2 years ago on Google
    Until I get back to Hawai'i this will have to do... food is always good, although they only give one short rib with the combo plate now, which I understand post-COVID but damn this just pushes me to cook my own or look for other options.

  • 5/5 Terry J. 1 year ago on Google
    They provided excellent service. Very friendly. And the food was delicious as always.!!!

  • 4/5 Fernando Rodriguez (. 1 year ago on Google
    For a semi fast food joint it’s well maintained and the food tastes well. I go often when I want something we’ll portioned and not “deep fried”

  • 5/5 Heather C. 2 years ago on Google
    Fast great service. Never had an issue with wait time or not getting what I ordered

  • 4/5 Luis R. 2 years ago on Google
    Decent food, could do better in atmosphere. Chicken katsu was cooked well. Juicy chicken at a good price.

  • 1/5 Kawaiibeybee 2 years ago on Google
    They always forget something! And the katsu chicken is alway raw in the middle last time they forgot my macaroni salad I called they said they would replace it next time I go which I did and they acted like I was lying I had to pull up an email receipt I had it was so embarrassing and they act like it was my fault


Trends


See how the number of reviews and average review scores have changed over time.

Similar Restaurants nearby

Last updated:
()