Maybe the best reef off the beach at the resort ever! All staff are super awesome food is good the buffet could use some more choices but they have all you need. Hotel is getting a bit old but it can't stay new forever and if your looking for a new hotel then go to one. Pool is sweet but the beach is sweeter.

The resort has a good look, however, you must be extremely careful when doing other activities. While we were asking about an activity at the resort activity booth, an outsider sales person approached us to offer the same service for a lower fee. The resort employee and the outsider sales person exchanged looks. The resort employees told us to go with the outsider because the hotel would charge us more than him. We ended getting ripped off. Most likely the resort employee was in cahoot with the other person. In the room, the bathroom lights were not working, the extractor fan was making a loud noise, when we brought this to the housekeeping attention, she said it will be reported and fixed. We left with alone. When checking out, we were made aware of a “bed damage fee” for the amount of $280. The so called “bed damaged fee” was in fact 2 pillow covers with hair dye. $280 US DOLLARS FOR 2 PILLOW COVERS. If you want to have a better experience, I would recommend the Mayan Princess, which is within the same area, has much better food and by far much better customer service.

We bought a beach pass at $30pp. The beach is well manicured, the pool pristine, and security abundant. There are vendors but you wave them off and they do not harass (security sees to this). From the beach you can swim to a reef of brain coral, a few purple fans, and lots of colorful fish. The bar staff are quick and you can carry your beverages to the water. If you buy a day pass, bring your own towel as they do not rent them.

We stayed at Infinity Bay Resort for a week in November, 2023. The resort is basically quite nice, lovely pool, lots of pavement so we chose it to avoid sandy areas and sand fleas. It is a bit of a struggle to get up the beach to other restaurants and shopping because the beach is very narrow in front of the hotel and the tides come up and you are trying to jump around them or stand on fence posts. Give up; you will get wet. I don't recommend the back streets. The diving worked out pretty well for us. I liked the smaller groups that we dove with. It was about average diving for the area. However, I will not go back to Roatan, ever. This is not a safe place. I knew the mainland was unsafe, but expected the island to be much safer, and perhaps it is for what that is worth. On our last night there, an intruder opened our ground floor bedroom sliding door at about 1:30 a.m. and entered our bedroom. Stupid us, we naively assumed the door was locked since we had never used that entrance. You get a false sense of security in a resort sometimes. I now know that Honduras is anything but safe. Fortunately, I was awake and reading on my tablet. The room was totally dark. When the door slid open, I saw a man silhouetted against a distant light from across the pool/resort. I began screaming and woke my husband. He jumped out of bed yelling at the man and ran for his dive knife, drying out in the kitchen. The man stood quietly in the corner, oddly, as if deciding what to do. I could only see his silhouette. I had no idea if he had a knife or a gun, so I quit screaming so I could hear any movement. Just as my husband came back into the bedroom with his knife the intruder slipped back out the sliding door, onto the patio, and was gone. We were completely shaken up. We turned on all the lights, locked and checked all doors and windows, closed all the blinds, and gathered all the kitchen knives and meatfork (!) on our bedside tables, and proceeded to process it all. I tried to call every number on the room phone... no one ever picked up, not even the front desk. We did not dare go outside to look for a guard at the front entrance or down by the beach. There are too many bushes and pathways where the intruder might still be lurking. 911 didn't work in Roatan, of course. Then I noticed my iPhone had the word "Emergency" in red at the bottom of the screen, so I pressed it. Someone answered, I assume an emergency call center on the mainland, though I'm not certain. After they found someone who spoke English I told them of our incident. They didn't ask my name, hotel, room number, nothing. I asked them if they didn't need that information. She said, "Oh, yes, give me your information." I asked them to send help, police, etc. No one ever came. I didn't fall asleep until dawn. I went to the front of the resort in the morning to speak to the manager about it, but nothing ever came of that. Could this incident have happened anywhere? Yes. But would other, better equipped countries have been able to respond and help in an emergency? Absolutely. This country has no infrastructure or money to handle "incidents." I'm just grateful the man left the room before my husband got to him with his dive knife. Otherwise I have no doubt my husband would be rotting in a Honduran jail.

If you love snorkeling and scuba this is your place. Clean, great staff and AMAZING location. Many rooms are equipped with cooking facilities and lots of great restaurants nearby so all inclusive option is not a must.

Loved it. Nice is an understatement. The staff is amazing. Dinero was a sweetheart and very helpful. Will go again for sure. And if you are going.......invite me! I 👍🏼✌🏼

Gorgeous breathtaking resort but the service at the pool bar was horrendous and even appalling. The bartenders would totally ignore some guests while gravitate to one area hanging out as if they were at a party and not working. The appalling part which I have never seen before was the irresponsibility of serving a gross amount of alcohol to adolescents. I've been a bartender and I took my responsibility for my customers' safety very seriously on top of the fact that it's illegal to serve minors and the responsibility I have to the company I worked for. They admitted that they did not ask for identification. This girl weighed less than 100 pounds and I witnessed her have six tequila shots in a row while sitting with two adults. I asked her what year she was born and she couldn't answer. Where I live, the bartenders would have been arrested and the establishment fined and shut down. The adults accompanying her would have been arrested as well. You have a legal obligation to uphold the law and should have a moral one to value a person's life over making a dollar or having your own good time. Let's not mention that it's illegal for the servers to be drinking while working and yet that was not even adhered to either. Does it take a death to wake you people up? Fact check... The bartender told me the drinking age is 18. Wrong! It's 21 in Honduras. Unbelievable!

My wife and I paid for a day pass at this resort, we did not stay at this resort. The all inclusive day pass was 77 per person but this included unlimited drinks and a lunch buffet. The buffet was surprisingly good and the drinks strong. I heard others with the pad complain about service at the bar but I tipped the bartender 5 with my first drink and was promptly served all day. The pool area is well maintained, bathrooms by the pool were clean, view of the ocean was beautiful. Would spend the day there again.

Although it is a bit expensive ($26 for a day-pass), it was a great experience! Fantastic beach where you can do nice snorkeling just a few meters from the sand. Beautiful and well-cared pool overlooking the sea. Good restaurant and beach bar, don’t leave without trying the local beer and some banana bread.

After years of coming here with other couples and family, it doesn’t matter what time of year, this place is home. The facilities are clean, well taken care of, and the staff takes care of us. The staff we depend on for a good, safe, informed time have become family to us. Kerby, Carlos. and Juanito treat us like royalty. And this is only a few of the wonderful folks who spoil us. We love this resort, but it would be nothing without its wonderful staff!

I work with One Stop Real Estate located at the lobby of Infinity Bay. I know Infinity Bay since they started breaking ground. I love this place, located on the best beach of Roatan, West Bay Beach. The food, drinks, ambience and the friendly people make it a great choice to spend vacations, holidays or even a beach day.

Overpriced for what you get. Don’t go the spa the service was horrible; was left alone for over 40 minutes under a cold towel and a steam machine. Food is mediocre and drinks range from too strong to watered down. The employees make so much noise outside of the rooms very early on so you can’t really sleep in. The walls are so thin you can hear everything and the beds feel like concrete.

We popped over from our cruise ship. It is an amazing place. Highly recommend the Silver all inclusive day pass. It will save you time and you can just focus on relaxing! The beach water was so much warmer than the pool, if you are concerned about the water temperature. There are a lot of construction, so have to go with a 4 star on location...but easily will be a 5 star whenever they finish up the work. The kids can get a bit rowdy and noisy if you pull a string of bad luck like we did, but that is more an ineffective gentle parenting thing and can't be held against the establishment.

Got a day pass for the resort as we were on a cruise ship. Taxi service there was pre-booked and worked out great. The beach was clean and very nice. Lots of chairs and a large pool. Staff was very friendly and helpful throughout the day. The drinks were pretty good, but the food was great. Highly recommend the snapper.

My wife is picky so choosing this resort was a no brainer, the rooms are like a full apartment, kitchen fully equipped, ac very cold, the best part was the staff. From Bella, oscar, ana, carlos, david, maria, brayan , the best part of the trip were Douglas & Francisco at the bar , their comedy is like the headline of the night. You can actually see the regulars guest and guest really love them for their positive energy 🙏🏼

Can't say enough good things about this place. Breakfast is perfect with great variety of food. Dinner on the beach with spectacular sunsets most nights. And all the staff are super helpful and friendly.

We love staying here. Rooms are clean, pool is Beautiful and the beach right out front is perfect. This is paradise for us.

Roatan Infinity bay was amazing, just make sure bathrooms are accommodating for wheelchair users the shower was not accessible , I suggest put handle bars. Everything else in the resort was amazing I love infinity bay and the employees they are happy to help. I hope to come back again 💙🇭🇳 🏝️

Booked a day pass on the same day our cruise ship arrived. Accommodated my family by picking us up from Port and returning us back as well. Amazing resort with great food and beautiful beach. We loved it. Security guard on beach looked out for belongings as we went diving and snorkeling and took water taxis to the west end. Would come back and stay at this resort for more days. Great hospitality from the locals!

Nice place for an alll inclusive resort setting. Large pool with immediate access to the beach. On site Scuba shops, gym, spa and restaurant. As a local I would highly recommend this place for a place to relax and get away from it all.

Love this place! Staff was friendly, rooms are clean, Scuba Diving and snorkeling was great!!! I love how you can walk down the beach to different restaurants.

Very nice place, rooms were excellent!!! Pool was clean, well kept. Beautiful beach, delicious food, staff was very welcoming and helpful.

The food situation here makes the whole experience a one star experience. Long lines at a buffet where someone has to serve you instead of self serve. Food is average to poor in any case.

Great place with excellent beach access. Restaurants within hotel were great as well. Staff was amazing and very friendly. Rooms were ok for their online rating. A little dated.

We did an all inclusive beach resort pass while our cruise ship was in Port. Safe efficient driver, very safe resort. We love love to snorkel right off the beach. My happy place!

Beautiful resort! I love that it is small and right on the beach. It is a great location in West Bay. Snorkeling right off the beach was fantastic. The room was clean and comfortable. I do find the buffet good but very meat forward. By the end of our stay I was looking for something lighter for a meal. I would definitely come back.

Restaurant is decent. Super salty. The customers smoke the most disgusting cigars in the congested outdoor dining area. Should be given a small, downwind cigar smoking area. Yuck! Not going back!

Incredible! Brent Fisher, activities director, made our trip over the top! He found the just right activities for us and our abilities. Would help with anything we asked, always with a smile. He interacted the same way with all the guests. The Palapa Bar had the best food on the island. Everyone was helpful and friendly. I know why my family members have returned year after year.

Poor service, vendors are all over; cant leave things at beach or they’ll go missing (even though they have two armed security guards), beach gets crowded (guests and non guests) room smells odd, if you lose your plastic key = $10 if you lose your Towell token = $25… restaurant closes early. Experienced other unruly drunk guests, staff needs training. Not worth the money. Diving staff was awesome.

Great beach location with snorkeling just off the beach. Good food, drinks and service. Large nice pool with swim up bar. Plenty of beach and pool chairs. They do allow day visitors for $30 ea.

We loved our time at Infinity Bay! It’s ideally located on the island, beautiful and amazing! We had a 3 bed, beachfront villa that was ideal! Before we even arrived we were connected with Brent in the activities center and he went above and beyond in tending to all of our needs. This place is quiet, and as close to paradise as you’ll find. Our favorite adventures were visiting the monkeys and sloths…and the ATV adventure! As a family of 5 we all had a great time and thoroughly enjoyed everything. There’s also world class snorkeling available just by walking into the ocean from the resort…no boat necessary! A week in Roatan was just what this busy American family needed!!!

I visited this place as a shore excursion while on a cruise, so I can't speak for the rooms, but based on the amenities I used ie the pool, beach, and bar service, this place was phenomenal, I can only imagine how great the rooms are. They have security to keep the local pedaling away, however they can approach you while on or near the beach, but not on the property itself. I had a fantastic time and highly recommend it.