The shelves are rarely full and there’s always an excuse for it but when there is food.. it’s 2 days out of date

Went to get cheese slices for my dog as I do most nights and coffee for work. Got told to leave by a member of staff. Then was reluctantly told it’s because I went through a fire door. I’ve never been through a fire door at any Asda let alone this one. Zero proof provided and considering I work 12 hours a day they have 100% got it wrong. Made to feel like a criminal by Andrew and his chronies at the cigarette desk for no reason what so ever. Can’t admit they’re wrong when I’ve spent £1000’s in the store and was living in shaw prior to it being built. Absolutely insane power trip by Andrew and his staff. Paul Rudd gave this Asda an amazing name for itself and I can see this being ruined. Andrew needs to take a long hard look at how he deals with situations before falsely accusing someone of something they didn’t do

Just collected a small online order quite early morning before Christmas eve. I sat in my warm car waiting for the poor young man (who looked a little like Simon Peggy) getting severely rained on, and trying his best to get everybody's orders as quick as he could. He must have been stressed but was so polite and calm, even when our order was wrong and the substitutes not acceptable. Also when I got home I found that I was two items missing, which I have still been charged for. 5 stars to the young man, one star to the pickers.

vile woman who works there, my 2 daughters&her friends play out they are ages 11&12 and there friends sometimes need the loo so they go into asda and my daughter who has ADHD doesn’t feel comfortable going in a public so she went to the disabled toilet.. which is acceptable? then the woman who cleans them was shouting and telling them to get out and she shouted at one of my daughters friends for having a poo. The girls are mortified of her,she’s always pointing in their faces and it’s not on! she is quite old, with wrinkles blonde hair that’s always in a pony and in glasses does anybody know who she is ?? if you know her name please tell me. X

absolutely fuming Horrible toilet cleaner Woman always targets my daughters when they go for The Loo she was banging on the door while my daughter was taking a poo accused them of jumping in a cubicle And Wouldn’t let them go to the toilet when they are no toilets available was rolling her eyes at my children pointing her fingers in their faces asking them if they could read? why do people like this have jobs?

Visited yesterday. I wanted a couple of pizzas from the counter. I stood for a few minutes while the 2 ladies chatted about their night out, sounded quite eventful. Eventually I caught their attention, I asked for 2 medium pepperoni. "There's a 30 minute wait, we are so busy, it must be pay day for people" one lady explained. At 1st I laughed, assuming she was joking, she wasnt. I said I'll leave it then, as I walked away, they got back to chatting. I watched from down the milk Isle for 5-10 minutes out of interest. Not 1 pizza was made, not 1 pizza was collected. BUT they certainly chatted alot.

Extreamly frustrated with the poor service you provide. Twice I have recieved my online order and both times the order has been wrong. Or you have substituted my items with cheap nasty Asda brand options. This is really unacceptable and will not be buying from Asda again. How dare you take my money without providing me for what I payed for. Whoever is reading this, do not waist your time and money. Shop somewhere that provides professional service.

The most pointless supermarket I've ever been to, almost all shelves understocked or empty, never have what you go in for! Only good for clothes, electricals and basic household needs ##REVIEW 12 MONTHS ON: Thank you for looking into it Tasha, your store has certainly listened and taken aboard the situation. Now I have updated the stars accordingly. ##