Featured Reviews


Frequently mentioned in reviews: room (31) staff (20) breakfast (18) hotel (12) clean (12) stay (11) helpful (10) door (10) rooms (9) friendly (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Beth T. 1 year ago on Google
    Stayed here for 2 nights with my husband and booked an extra room for a friend for 1 night the staff on reception couldn’t have been more welcoming. The rooms were immaculate and the bed was so comfy. We booked the buffet breakfast which was fantastic. The only downside was I thought the price of the room was a little bit expensive for a budget hotel but nevertheless we enjoyed our stay and will definitely be staying again on our next visit
    1 person found this review helpful 👍

  • 5/5 Tz z. 2 years ago on Google
    Stayed for 2 nights in early December. Clean, friendly staff and well priced. The lovely Zara left us some Jafacakes with a welcome note which was a nice touch 😊. If I'm in the area again I'll sure be booking again! Highly recommended 👌
    1 person found this review helpful 👍

  • 5/5 Jasmine n. 1 year ago on Google
    The room was really nice, everything clean and tidy, receptionist was really good and welcoming.
    1 person found this review helpful 👍

  • 2/5 Hazel O. 6 months ago on Google
    Room was musty smell, I think from the old carpet, the chair was filthy, not fit to sit on. The Bathroom looked ok but when I moved the little bin the scum behind it 😝.. The car park is right out side the window abd people had to pass right outside, at night did not feel safe also had the close curtains if you need to dress. 😳. Will never stay here again. I contacted the company and feel I get the brush off.
    1 person found this review helpful 👍

  • 5/5 Owen M. 1 year ago on Google
    As always, Premier Inn delivers great value for money, particularly the meal deal. Location was good for me as I only had a 10 minute journey to where I was going.
    1 person found this review helpful 👍

  • 4/5 PRC420 5 months ago on Google • 507 reviews
    My room was clean and tidy with room service available on request, during my time here I found the hotel to be quiet, the bed was pretty comfy, the usual bathroom sweet you'd expect to find in this kind of place, there's a brewers fayre nearby which acts like a restaurant for the hotel. Their menu is limited but adequate, gluten free menus etc are available on request.

  • 1/5 Andrew L. 9 months ago on Google
    The food was disgusting, returned twice as over cooked, the breakfast was greasy and burnt. The manager and staff where helpful and apologetic. A group of 12 stayed on this occasion 1 was up at night being sick Avoid this place

  • 5/5 Ed 2 months ago on Google • 49 reviews New
    Stayed one night with my wife and two kids. Three beds in the room which is a bonus and saves getting a second interconnected room. Reception staff were lovely and welcoming, hotel was quiet and comfortable. Bathroom was very clean. Can’t fault it for £67 including breakfast.

  • 3/5 Lee H. 9 months ago on Google
    Losing its edge, always found it better then travel lodge but when the air con is switched off in every room it's just not good enough

  • 5/5 Christine S. 1 year ago on Google
    Situated very close to Oldham Athletic FC, B&Q and Oldham's main hospital so didn't expect a peaceful sleep but glazing so good didn't hear a thing. Room was exactly what we would expect from this chain - clean and comfortable. Staff on Reception were lovely - helpful and friendly. Breakfast taken in the adjacent restaurant, buffet style, so eat as much as you want. Was very busy. It wasn't the best breakfast experience I've had but was ok. No longer a cheap stay. We paid £118 for the room and 2 breakfasts.

  • 3/5 ynnek h. 10 months ago on Google
    Hotel is still not offering room cleaning services, food in the restaurant is limited on healthy options but great for everything else.

  • 3/5 Robert W. 9 months ago on Google
    The food was less than average, even though the staff were excellent.

  • 1/5 Claire W. 8 months ago on Google
    Staff at the Premier Inn were excellent. Very helpful. The room was clean but the temperature of the room never got below 24 degrees! The window was open and two fans were blowing constantly the whole time we were there. This made it quite uncomfortable and difficult to relax. We had to sleep on top of the covers and put up with the noise of the fans all night. Staff gave us an extra fan and told us to keep the door open whenever we could. Bed was comfortable. Bath room was clean apart from a sour smell from the shower curtain. We stayed for 3 nights. Breakfast at the Brewers Fayre close by was excellent on the Sunday. Staff were great, the food was very fresh and cooked perfectly. It was a good experience and we were looking forward to the next 2 mornings of breakfast with them. However, it was like chalk and cheese. On the Monday there was no buffet set out like on the Sunday. Food had to be ordered from the staff. Who to be honest was just not as well put together as the staff of the previous day (trying not to be too offensive). She was slow to come to our table and seemed to be avoiding us when we tried to get her attention and then she messed up our order when she brought it to the table. But most disappointing of all was the cutlery, plates, cups everything was just dirty. It was so bad I went through every plate and could feel what I would call dishwasher debris or particles. It was disgusting! We ate what we could stomach and left as quickly as possible. We cancelled the next day's breakfast and got it refunded. We weren't going to risk it again. It's strange how the quality of basically everything changed overnight!! Apparently the Rochdale premier does have some air conditioned rooms. We will probably try there next time. Hopefully it is not paired with a Brewers Fayre!

  • 3/5 A T. 5 months ago on Google
    My experience at the Premier Inn was ok, apart from the room being cold. The only downside was two members of staff that worked at the Brewers Fayle, two blonde hair girls that were working there Thursday evening (9th November 2023)around 9pm. They were unwelcoming and downside rude. Those two girls need to retrain in customer service skills. On the upside, the receptionist Zara was ace! Zara was really nice, helpful, and welcoming. She will definitely reach far. We need more staff like her. Zara will definitely get a 5 star if I could grade her. Overall, nice place.

  • 5/5 kay D. 5 months ago on Google
    This was a really nice Premier Inn lovely rooms good service comfy beds and a restaurant next door. The only downside was finding it!!!! The one way system is very confusing but worth it for a superb stay

  • 3/5 Emmsie P. 4 months ago on Google
    Left a neclace there have had no phone call so thats gone room wasnt that clean like they usaully are and breakfast wasnt ready either

  • 5/5 THE P. 7 months ago on Google
    Great rooms, nice large beds very comfortable and a good nights sleep didnt want to get up rooms were lovely and clean ( spotless to be honest couldn't find a fault in my stay either nice and polite staff and very helpful and friendly . Location was great and the food was top notch even though only had a burger , garlic bread , garlic mushrooms but for the value for money spot on . Will defo book here again a lot better than travel lodge ..

  • 3/5 Stefan T. 5 months ago on Google
    Food at the brewers Fayre is hit n miss. Receptionists at hotel are lovely but rooms need a revamp

  • 5/5 Sam K. 2 years ago on Google
    We stayed as part of a large group and the hotel were very welcoming and accommodating. All our rooms were put together in one section of the hotel (a huge thank you to Zara) this proved to be very convenient. Check-in and check out were super fast and the staff were friendly helpful and professional. The cooked breakfast was made to order next door at the brewers fayre and the table service made it a relaxed great way to start our days. This hotel was a perfect base for us,it was a hassle free stay and we would happily stay again when in the area.

  • 5/5 Pete S. 1 year ago on Google
    Overnight stay required, searched for hotels in oldham area, this was found to be in perfect location just off M62 Room was exceptionally clean with tea and coffee making facilities in room and ensuite, adjoining the hotel is a restaurant which caters for your evening and breakfast meals, has a pool room, kids play area and Bar. Reasonable check in and out times.

  • 5/5 Laura C. 1 year ago on Google
    The staff here were absolutely amazing. They could not have been more helpful or friendly. Will definitely be stating here again.

  • 5/5 Stephen D. 1 year ago on Google
    Great convenient location, well appointed rooms, great staff. Made really welcome. Recommended

  • 1/5 Neha S. 1 year ago on Google
    . Have stayed in Premier Inns around the world but this one has to be the worst/oddest one by far. Our stay here is for roughly two weeks but have never been more disappointed. Will definitely not come back for the price we are paying. Many problems with this Inn. For those who don’t want the details : 1. Complete lack of hygiene standards, dusty window sill, spider web 2. No telephone in the room 3. No respect for privacy (DND) 4. Terrible Wi-Fi (do not get fooled into buying the ultimate Wi-Fi, they both work the same. Max speed noted so far is 900kb/s) 5. No A/C in the room. They do provide fan. 6. No elevator between ground and first floor. 7. No cameras in the hallways 8. No refrigerator in the room - no place to cool your items 9. No ice machine - must go to the bar across Pros: 1. Free parking 2. Heater in the room 3. Polite staff Especially after the pandemic, one would assume that people have upped their hygiene standards but that does not seem to be the case. At first glance, the room appears to look fresh, spick and span. On closer inspection, there’s spider web hanging from the ceiling, dust collected on the lounge bed, dust over all lamps/TV. The shower gel was empty. House keeping was a disaster. They do not have a policy that requires them to wear gloves. Although the person was respectful and polite, she lacked basic hygiene standards. She cleaned out the toilet trash can (dirty tissues and all) with her bare hands and proceeded to give us fresh towels, amenities with the same hands. She refilled the tissues in the toilet with the same hands. She also had the flu and did not wear a mask. There was no sanitisation of hands or surfaces anywhere during this encounter. I absolutely do not want her to lose her job if she’s hardworking but my question is rather, why Premier Inn would not train their staff in the basic housekeeping manners? Q1. Where is the bare minimum standard of hygiene? We had asked for daily room service, but for this reason we do not like anybody cleaning the room in our absence so we hung the DND sign at the door which specifically says they won’t knock or enter the door. But they did exactly both of that on THREE different occasions. Regardless of our request, a DND sign has been put at the door by us, our awake and oriented minds, so if the room is not cleaned even though we asked for it to be cleaned WE UNDERSTAND and that is exactly the point. However, when we went out and returned to our room, our room had been entered and “cleaned”. Who knows what was touched, how it was touched and kept where. Everything that we had organised on our desks was unorganised. All the utensils that I had washed with boiling water and soap was touched and re organised (making my efforts useless). Incident#2 - we were inside the room and somebody kept knocking on the door. We assumed they would go away eventually but they didn’t, so on opening the door, we asked her why she was knocking even though there’s DND? She was surprised we answered the door and said that reception asked her to. Q2. Why would DND sign not trump the request that we made as it was put by US for a reason? Staff definitely need to be trained better. Needless to say we revoked our daily cleaning request and will now just leave our trash out the door and let the reception know. Room : Minimal storage space for 2 people. No telephone - must make every request by going physically to reception Wi-Fi - works at turtle speed. [To pacify the situation mentioned above, we were offered the ultimate Wi-Fi (£5 a day)and it cannot be slower.] Please do not waste your money, free Wi-Fi and ultimate Wi-Fi are equally terrible. For every problem we faced, we were told that “it’s a case with all Premier Inns” - Again needless to say, that is an unacceptable excuse. All the reception staff are polite, well spoken and kind, give us our towels/sheets every time we ask for it. Zara always greets with a smile.

  • 2/5 Mark B. 1 year ago on Google
    Service at the restaurant is getting worse. I've stayed here for the last 8 years on and off and it's definitely getting worse. They are now trying to tell me the food and drink I order are extra to the meal deal which hasn't been the case for the last 8 years and wasn't 2 weeks ago. Try the other premier Inn up the road. Oh and now they've started taking the TV remote control. You are handed on at check in, they don't work. I went through about 6 backwards and forwards until I found on that worked the TV.. universal they are not.

  • 5/5 Lili A. 1 year ago on Google
    Big thank you to lovely Jennifer on shift on the 12th October for being and absolute star. So welcoming and accomodating of my needs. She's gone above and beyond and made me literally feel at home during my stay. Room clean and imaculate as usual

  • 2/5 george e. 1 year ago on Google
    Booked continental breakfast for 2, at 7.00am, its 8.00am, no blueberry muffins, no croissants, no chocolate muffins no pain at chocolate, jut bread and crumpets, £7.50 for toast and tea, and loads of excuses, never book in here again. And we use Premiere inns a lot. Hello Ibis hotels,

  • 5/5 steve k. 1 year ago on Google
    Just want to thanks staff member Zara who went out of her way to provide me with an early check in. She even came over to the Brewers Fayre restaurant to let me know when it was ready. Very friendly and helpful and I'll definitely be back

  • 4/5 Mr R. 1 year ago on Google
    I stayed over at this hotel whilst in Oldham visiting relatives. I found it to be reasonably priced in a pretty good location. It has a big car park with free parking whilst the service was also good. A couple of disappointments though, there was no lift in the hotel which made carrying the luggages upstairs a trek and no fridge in the rooms. Other than that, it was an above satisfactory visit.

  • 1/5 Ruth M. 2 years ago on Google
    Extraction fan kept us up all night, pillows were of very poor quality, flat and lumpy. Unable to provide alternatives, bedside light and TV didn't work and despite may stays here we have noticed each time that the quality of the beds etc is progressively declining.

  • 4/5 Wendy H. 2 years ago on Google
    Great place to stay and the staff were friendly. The only thing is they don't moniter the disabled parking and therefore being next to the football ground, anyone and everyone can park there. Not helpful when disabled and having to manage luggage too.

  • 4/5 Josef M. 2 years ago on Google
    Rooms were very nice. They were clean and well presented. The only complaint with the room was the pillows were terrible, maybe bring your own pillow. They were very flat and well used. There were tea and coffee facilities in the room and shower gel/shampoo was provided. Only other recommendations would be to not bother getting the breakfast. It's not really worth the price. The continental (pictured) was pretty abysmal and lackluster. The cooked breakfast was fine, if you're particularly hungry then maybe that's worth it. Overall though if you're not a big breakfast person just nip to McDonalds nearby.

  • 5/5 Jon H. 1 year ago on Google
    The best hotel I have ever stayed in is the Georges Cinq in Paris. None of the staff there came close to the excellent service we received from James at the Premier Inn Oldham Central.

  • 3/5 Karen C. 1 year ago on Google
    Staff friendly and helpful at reception. We had booked 3 nights, breakfast was excellent on Day 1 and Day 2 but this morning was a joke and cannot understand why, we was told to book and pay in advance, which we did for 7.30am on arrival we was told it was buffet breakfast and it would be 10 to 15 mins 25mins later some of the food was put out and we was advised the remainder would be here in a few mins. 5 mins later the rest came out. So food already on plate had gone cold. What was annoying is that 5 other tables were still being served there breakfast from order. Unsatisfactory service and breakfast and resulted in a delayed departure.

  • 4/5 Hannah H. 2 years ago on Google
    The staff were friendly. The family room was well sized for 3, it was comfortable and really clean. The breakfast was a buffet and the selection of food was OK. Sadly the coffee machine was broken.


Call +44 333 321 1382 Open on Google Maps

Trends



Last updated:

Similar places



Similar Restaurants nearby

Last updated:
()