2/5 Lisa Green (. 1 year ago on Google
I
find
this
store
rather
depressing.
It's
a
huge
building,
so
there
is
potential
for
expansion
-
to
diversify
its
range,
through
a
combination
of
creative
design
and
the
introduction
of
new
product
lines
.
Similar
stock
lines
can
be
bought
at
Wilkinson's,
Home
Bargains,
The
Range
and
many
local
independent
hardware
stores.
Pricing
fluctuations
are
not
enough
to
ensure
store
loyalty.
Actually,
I
try
to
avoid
this
shop.
It
appears
to
have
developed
an
over-inflated
opinion
of
itself
(possibly
a
result
of
the
cost
of
living
crisis
increasing
footfall).
My
recent
visit
was
prompted
by
a
Big
Sale
email
(seems
like
they
don't
offer
online
ordering).
As
expected,
the
shelves
were
filled,
floor
to
ceiling,
with
the
same
old,
same
old.
Also,
and
this
may
just
be
a
result
of
its
vast
interior,
finding
a
member
of
staff
to
assist
with
a
product
query
is
very
hit
&
miss.
Usually
a
miss.
Usually
find
2
members
of
staff
around
the
tills
&
exit.
A
word
of
warning
to
anyone
with
limited
mobility
-
this
particular
branch
presents
challenges.
Firstly,
there
are
a
couple
of
yellow
disabled
parking
bays
directly
facing
the
automatic
doors.
Regular
parking
bays
complete
this
first
row
of
the
car
park.
In
front
of
the
row
is
a
transit
corridor.
In
effect,
disabled
customers
using
the
marked
bays
then
need
to
cross
a
"road"
to
reach
the
doorway
&
I
can't
remember
if
there
were
any
designated
crossing
stripes
painted
to
alert
drivers.
There
were
parking
places
further
down
the
same
side
as
the
doors
but
you
had
to
negotiate
the
trolley
park
first.
Actually,
it
looked
for
all
the
world
like
the
trolley
park
was
on
prime
parking
land.
Certainly
closest
to
the
doors.
Is
this
the
message
B&M
wants
to
send
out:
our
coin-operated
trolley
refuge
is
more
important
than
accessibility
for
disabled
customers?
Most
depressing
of
all:
the
item
I
went
to
buy
was
not
there
(couldn't
find
staff
to
ask).
Oh,
well!