5/5 Alexia F. 1 year ago on Google
This
review
is
based
purely
on
me
being
an
interested
party
in
leasing.
I
scheduled
a
tour
for
6/12/22
at
1:15pm.
I've
been
trying
to
get
in
contact
with
the
property
for
weeks
about
touring
an
actual
unit
but
no
one
seems
to
ever
pick
up
the
phone.
I
proceeded
with
online
scheduling
assuming
I'd
be
able
to
tour
something
based
on
a
tour
being
available
and
seeing
on
social
media
that
a
new
unit
was
becoming
available.
I
received
a
text
from
Keith
at
1:05pm
saying
there
was
nothing
to
tour
and
when
I
arrived
he
reiterated
the
same.
He
came
off
dismissive
and
as
if
he
wanted
to
enjoy
his
Sunday
without
interruption.
I
had
to
suggest
well
since
I
drove
all
this
way
how
about
showing
me
the
property.
Note:
If
someone
is
scheduled
to
be
there
within
10min
from
when
you
text
them,
it's
safe
to
assume
they
are
driving,
I'm
new
to
the
area
so
the
last
thing
I'm
paying
attention
to
is
text
notifications
when
I'm
focused
on
my
navigation.
Next
time
a
call
would've
been
better.
During
the
tour
the
property
itself
looked
beautiful.
Keith
asked
me
what
things
matter
to
me
I
replied
3
bedrooms,
2
car
garage
and
some
type
of
yard
space.
Keith
replied
since
this
property
is
for
leasing
they
don't
have
yards.
Well
there
are
other
home/townhome
communities
for
rent
in
Charlotte
that
do
offer
yard
space.
Also
while
on
the
tour
I
pointed
out
some
homes
have
fences,
to
which
he
replied
oh
yes
some
do
have
a
little
fenced
in
space.
I
thought
you
said
there
were
no
yards
because
it's
a
leasing
property.
At
this
point
I
was
entirely
annoyed
by
this
experience
with
Keith.
To
the
property,
you
should
treat
every
interested
person(s)
with
the
same
respect
without
assumption.
I'm
not
sure
what
was
going
on
with
Keith
that
day
but
my
experience
was
less
than
satisfactory
and
if
something
does
become
available
I
have
no
interest
in
working
with
Keith.
On
the
flip
side
I
did
have
an
excellent
phone
experience
with
April,
who
listened,
seemed
patient
and
explained
what
she
could
to
me
about
the
property
and
she
invited
me
to
at
least
tour
the
property
until
something
is
available
during
the
time
frame
I'm
looking
to
move.
UPDATE:
April
reached
out
regarding
my
initial
review.
I
ended
up
going
back
to
the
property
for
a
tour
and
she
showed
me
parts
of
the
property
that
was
not
pointed
out
in
my
first
tour
with
Keith.
April
was
patient
and
showed
me
all
the
floor
plans
and
we
narrowed
them
down
based
on
what
I'm
looking
for.
This
was
an
excellent
experience
overall
and
hopefully
the
floor
plan
of
our
preference
will
be
available.