Featured Reviews


Frequently mentioned in reviews: Audi (31) service (25) experience (16) great (13) Creve (12) dealership (12) Coeur (11) time (11) process (10) purchase (10)
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  • 5/5 Micaela T. 6 months ago on Google
    Big shout out to Lauren on letting me ride out in a brand new 2023 Audi Q3! He truly was the most handsome and best car sales man out there and I would have been able to do it without him! Kacy was great in the finance department and Matt the sales manager really made me feel at home when he was gathering information on my dream car! I really do appreciate the whole team. They made the transition from my previous Q3 to a brand new one super easy convenient. I had recently traveled to over six Audi dealerships ranging from Creve Coeur all the way to Audi dealerships in Kentucky and no one can close to the hospitality, and consideration the Audi Creve Coeur Plaza offered me when looking for my new vehicle. I want to give out a big thank you to all the people that helped me and ensuring that I drove off in the perfect vehicle for me was still staying in budget. If you’re ever looking for a great car salesman/ D&D master… Lauren is your guy!
    2 people found this review helpful 👍

  • 5/5 Eric E. 1 year ago on Google
    Plaza Audi Creve Coeur Service is hands down the best in the business. I’ve serviced all of my vehicles there over the last 10+ years and I wouldn’t go anywhere else. The Service Advisors and Mechanics are top notch - I typically work with Caressa Chapman who is excellent. This last visit, I worked with Adam Anderson who is equally exceptional. Incredibly responsive and in my opinion went above and beyond the call of duty. Thanks Plaza Audi!
    1 person found this review helpful 👍

  • 5/5 Ahmed A B. 1 year ago on Google
    Over the past few years of taking my car here for service, Caressa and the entire Audi service team are always incredibly helpful and accommodating. Even when having to deal with really expensive repair, the experience always helps lessen the blow. Quality of work is excellent. If anything isn't right, they go out of their way to make it right. The service experience is what it should be with other luxury car brands but unfortunately isn't. Not even close. Take your car there, you won't be disappointed.
    1 person found this review helpful 👍

  • 5/5 Darcie S. 1 year ago on Google
    I don't love car repairs, but when it's needed, I love this place. They really know what the customer service experience should be, from the time you pull in to the time you pick up, every detail imaginable is taken care of. They go over and above expectations. Car wash, top off fluids, check tires, brakes, etc. And the repair job you came in for is done right, no shady side talking, just pride in high quality work.
    1 person found this review helpful 👍

  • 2/5 Kevin R. 1 year ago on Google
    On a Wednesday, I took my car in for service and decided to add on some items from the dealership recommendations which were needed. My service rep I was dealing with called me with good news stating the part was under warranty which was an expensive part so I was fairly happy with that call. A few days later (Monday) he called back and said the part was not covered under warranty which I was upset but I understood. My service rep called me later on Monday and said all the work is complete and when I go in my tires were not changed. On my appointment the details clearly state mount and balance 4 tires. Luckily a tech was still working so I just had to wait until my tires were changed. My biggest complaint is the service rep should do their diligence before calling a customer stating the part is under warranty only later to find that it was not and ensure all the services that is stated on the appointment actually get done. Being organized and checking on the work is part of the job I believe. The technicians did outstanding with the car and it drives as good as when I brought it. The service department I am not very happy with.
    1 person found this review helpful 👍

  • 5/5 Samantha H. 5 months ago on Google
    Walking into Audi Creve Coeur, I knew exactly what I wanted. I was approached by Mike and Eric who both went above and beyond to find me the perfect match for what I was looking for. Mike walked me through all of my options and presented me a fair price that was in my budget, along with a fair trade in value for my current car. When my car arrived, Mike walked me through every single feature of my Audi. You can tell he is passionate about these cars and his customer’s experience with him. Gene, in finance, answered all of my questions and was very helpful in making sure financing and documentation went quickly. Last but not least, I was approached by Matt, the GM, who made sure I had a great experience and made me even more confident in making this my Audi location for services going forward. Overall, a great team that goes above and beyond for their customers. (Also, my car is so beautiful 😍) Thank you!
    1 person found this review helpful 👍

  • 5/5 Miya L. 7 months ago on Google
    I just want to give a big shout out to the family at Plaza Audi, from the time I enter until the time I left nothing but good vibes I never felt like this at a dealership just a pleasant environment thank you guys so much, and very special thank you to Mike Caros you’re the man. He took his time went over everything about this car and explained everything to me just and overall great day keep up the good work 🥰

  • 5/5 Belinda C. 1 year ago on Google
    Robert D’Alto was amazing. The process was simple. I told them what I was looking for and they steered me in the right direction. The team from Matt the Sales Manager to Chad the finance manager we’re very nice and appreciative of me being a part of their Audi family. Folks, just tell them what you are looking to accomplish and they will make magic happen. Well done guys.

  • 5/5 Blake A. 1 year ago on Google
    Eric and Ben at Plaza Audi are exceptional. This is my third vehicle from Plaza Audi and this was the best experience. I was a hard negotiator and took 3 trips to make the deal happen, and I felt respected and not rushed the entire time. If you are looking to buy an Audi, you should come to Plaza Audi and ask for them by name.

  • 5/5 Jara O. 10 months ago on Google
    Had some major engine issues start happening and they were able to get me in for service same morning, fixed and back by next day, and drove better than ever. Customer service here is beyond comparable to anywhere else. Adam was extremely knowledgeable, friendly, and helped me feel at ease with trusting and knowing they would do it correctly. Never once felt pressured to service more than what was needed. It may be a bit pricey but it's worth the difference knowing your car is being handled efficiently and expeditiously by actual Audi experts.

  • 5/5 Bijoy G. 11 months ago on Google
    Really like this dealership and service. Very friendly people and they know customer service! With technological advances, I like to know what is happening to my vehicle and its current inspection/repair status in real time and if you are like me, this is your dealership and they provide that info direct to your phone while you are waiting. I like the video of the inspection report! Really nice waiting room with snacks and drinks! Was completely satisfied with the service. Best in St. Louis.

  • 5/5 Molly E. 5 months ago on Google
    We had an excellent experience with Nikolas during our car purchase. His assistance was invaluable, providing thorough information with honesty and transparency. Nikolas went above and beyond to address our concerns, making the process smooth and stress-free. His professionalism and genuine approach set him apart. We appreciate his commitment to customer satisfaction and highly recommend Nikolas for a trustworthy and positive car-buying experience.

  • 5/5 Zoe M. 11 months ago on Google
    Sean Borg was amazing and so attentive in the process of me getting my new, much needed, car! Thank you so much. Chad & Eric were a great attentive help with my process as well. I’ll be back for any needs :)

  • 5/5 Tracie F. 5 months ago on Google
    I had an excellent experience at Audi Creve Coeur. Sean Borg was extremely personable and treated me very well from the time I walked in the door. He was kind and respectful. He has followed up with me after my car purchase. The finance professional was also very professional and respectful. I would definitely recommend buying a car from this dealership.

  • 5/5 Teighlor 5 months ago on Google
    There aren’t enough words to express how great my experience was. Rob did a phenomenal job guiding me through the entire process and truly the best salesperson I could’ve asked for. This is my first Audi and prior I had leased with Lexus for the last 6 years. I am so happy I made the switch over to Audi.

  • 5/5 Steve B. 5 months ago on Google
    As a non-local resident embarking on the journey of purchasing a new vehicle, I was fortunate enough to work with Alex Madison and Eric at Audi Creve Coeur, and I can't express enough how grateful I am for their exceptional service. The open line of communication and the transparency provided by Alex and Eric were outstanding. Despite the challenges of not being able to see the car in person before committing to the purchase, their consistent and clear communication put my mind at ease. They provided detailed information, answered every question with patience and clarity, and sent over images and documentation to ensure that I felt confident and informed about my decision. I want to extend a heartfelt thank you to Alex and Eric for making my car buying experience exceptional from start to finish. Their commitment to customer satisfaction, especially in a remote purchase scenario, is commendable. I highly recommend them to anyone considering a new or used car, whether they are local or buying from a distance. Thank you, Alex and Eric, for a truly memorable car buying experience. I am thrilled with my new vehicle and appreciate all your efforts in making this process so smooth and trustworthy.

  • 5/5 Faheem W. 6 months ago on Google
    I purchased an R8 from Audi Creve Couer. My sales agent was Sean and he was great from the time we placed the order to the time I took delivery of the car. This is a car I had been saving for 5 years to get enough money to use as downpayment along with my trade in. This is truly a dream come true for a purchase that I had been dreaming of since I was a kid growing up in Africa. Thank you to Sean and the whole team to help order, track the shipping of the car and the organizing the delivery to my front door. Thank you again!

  • 5/5 Steven S. 1 year ago on Google
    Everything was easy and I never felt pressured. Negotiations where smooth and staff was accommodating throughout. I was able to leave with my purchase the same day even though my trade in was still at home. They picked it up the next day. Would highly recommend! Ask for Kayne Nations!

  • 5/5 Nate R. 1 year ago on Google
    Love my new Daytona Grey Audi A6 Prestige. Finest car I’ve ever purchased. The technology is amazing and surpasses the competition. Rob was friendly and took great care of me. Thank you, Audi Creve Coeur.

  • 5/5 Ed S. 1 year ago on Google
    My wife brought her car in for service. First, the pricing was substantially better than another Audi dealership. The level of service, and professionalism she received while there was astonishing. Everything was well coordinated. She was impressed with how clean this facility was. She will not hesitate to return.

  • 5/5 Timothy P. 1 year ago on Google
    The staff at Audi of Creve Coeur are excellent. Every detail and issue are successfully addressed and explained in detail. They really spend time with you and follow up is great. I would not service my S5 anywhere else other than Audi of Creve Coeur. Adam, my service advisor, did an outstanding job. Everyone is very pleasant.

  • 5/5 Slobo S. 1 year ago on Google
    Absolutely a fantastic dealership!! From their service department to sales. Ben and Eric are incredible human beings and car people, very chill and great to talk to. They have made my recent purchase an absolutely best dealership experience I've had. I usually buy cars through private party simple due to not wanting to deal with dealerships and their BS. These two men went above and beyond to make sure the car I wanted is ready, and to make sure the right deal is on the table. Very thankful, would definitely shop there again.

  • 5/5 Petre G. 1 year ago on Google
    We had a Really Great Experience @ Audi Creve Coeur. Our Salesman Daniel Trulove was very respectful, honest and friendly. He made sure that we were well accommodated during our visit. We love the car he helped us pick out. Very friendly and professional staff that try their best to meet your car buying goals. We were impressed with how clean this facility was. Highly recommend!!!

  • 5/5 Ariana S. 1 year ago on Google
    My coworker has bought many cars from here and referred me to Sean and he was awesome! Overall experience was great. He helped me find exactly what I wanted very quickly. He made this process a lot less stressful than I anticipated and I’m so grateful!

  • 5/5 Marnetta b. 1 year ago on Google
    Kayne was amazing. I brought my mom in to get a new car because she was in an accident a few months ago. Kayne was super friendly and very helpful. He was very prompt and got us squared away fast and easy. He made sure that we were well accommodated during our visit. He was very professional. I recommend this dealership and this sales rep! 10/10 service!

  • 5/5 allie h. 1 year ago on Google
    I had a Really Great Experience @ Audi Creve Coeur My Salesman Jared Frosch was very on point and precise with the whole process really great guy. Very Respectful and Honest and friendly I highly recommend him and give him a thumbs 👍🏾👍🏾👍🏾up for my amazing purchase of the Audi RS7….

  • 5/5 Kelly L. 1 year ago on Google
    Fabian was wonderful! Knowledgeable, courteous, professional and extremely helpful. He listened to our needs and understood our budget and respected us. We will differently be back and will refer him to all of our friends and family. Thank you for making this purchase such a positive experience!!

  • 5/5 Brian T. 1 year ago on Google
    Great Experience. Super knowledgeable staff, no pressure from anyone start to finish. They made the whole process fast and fair. I felt like I got a good price on my purchases and trade which is rare in today’s market. Looking forward to my scheduled service visits.

  • 5/5 james r. 1 year ago on Google
    Immediately greeted as I entered the dealership and treated like I was someone. Several salesmen were eager to help and there were no silly back and forth games with the sales manager. I was given a generous offer for my trade and quickly made the decision to purchase a vehicle that was inbound from the port. Sean and Ben kept me informed throughout the entire process and made sure the vehicle was delivered to my satisfaction.

  • 5/5 Bethany J. 1 year ago on Google
    Thank you for your service and care of my vehicle after a horrible customer service experience at another Audi dealership in the area. You were attentive, diligent, and highly professional. The amenities while waiting are appreciated as well. I transferred my business to your dealership because of your standard of excellence.


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Amenities


  • Payments
    • ✓️ Checks
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Car wash
    • ✓️ Car rental
    • ✓️ Oil change
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping

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