Pharmacy staff is so incredibly rude. There's a reason why they have this many negative reviews. Go to the walgreens down the road or the CVS in the Target on Mount Hope Ave, they are much more friendly and helpful. Don't waste your time with these clowns

Thank god we switched to Wal Greens. My wife went to pick up medicine for her mother in CVS, because my mother in law still uses them. The girl in the pharmacy section, Jayleen, not sure if I spelled it right, was very rude. My wife wanted to get a few covid tests and pay for them while she is getting the medicine in one shot, at the pharmacy. Jayleen was so rude, so abrupt and refused to let my wife pay for anything else in that section. If you are not able to deal with a customer, maybe you should not be one talking to customers. My wife went to pay for other items, which she shouldn't have to the front desk and asked for the manager. The cashier, who was this young man, said he was and she complained, but says it felt like it was all on death ear. No thank you. CVS lost our business and we are trying to convince my mother law to do the same. We used other locations with great results, but this location is terrible and should not be in business or hire some better staff.

My mother has many injuries and can barely walk. She waited for 20+ in the CVS pharmacy drive thru lane for her medication and when she got to the window they said they couldn't fill her medication until tomorrow because of insurance. Frustrated, she left and called insurance who said her claim was not denied and that CVS never tried to process anything. My mother called the store and relayed what insurance said, and said she was waiting for so long in the drive thru line because of people taking COVID tests. The woman says "the drive thru is for convenience, you could have came inside" to which my mom replied "I can barely walk so I have to use the drive thru" and then the woman says "then go to walgreens" and hung up on my mother. We called back and her name was Jennifer. Just a heads up for anyone who expects competence or decency from CVS, probably go somewhere else!!!! Jennifer, I hope that if you ever have injuries that someone treats you like you treated my mother you miserable wench!!

Absolutely the worse Pharmacy!!!! Rude, you call there wanting to actually speak to a human is laughable. Over 10 mins on hold recently and then I gave up. If I could use Shoprite Pharmacy I would. They can actually talk, work, help people and answer the phone with promptness. A great deal of laziness working at CVS Pharmacy. Good to know though...

Pharmacy is very rude got a needed prescription and got it called in late. Would be there at 702 to pick it up but they refused to stay for two extra minutes. Don’t work in the medical industry if you’re not compassionate. I understand not wanting to stay open long but 2 minutes?! Unbelievable.

Never dealt with such miserable women in my life. Every single woman that works in the pharmacy is why I just called mine and my daughters few doctors to never ever use CVS again. I just moved to the area and always used CVS. Until now because of this place because I just cannot honestly deal with that disrespect and the first FEW times I went in I thought maybe they had a bad day but nah it’s been every single time with every single woman back there that ISNT even the actual pharmacist. If you hate your job THAT much, do everyone a favor and get a new job not dealing with the public. You’d be doing everyone a favor by leaving truthfully. Literally forgot what number my CVS card was under because I had to get a new number due to being a victim of DV and I asked if I could try another number when it wasn’t the first one I put in and the big lady in the pharmacy started rolling her eyes huffing and puffing she had to click a button so I could try again. I didn’t even want to try another time after that so I didn’t get any points for that order I guess. So sorry me being a victim of violence is SO inconvenient for YOU. Your job is just SO hard. What a cloud of misery over that place good lorrrrrd. ShopRite pharmacy it is! Hahaha yikes.

the pharmacy is kinda rude but the worst part is every time i go, there’s the same dope and blood filled needles in the parking spaces without the caps on and no matter how many times i let the pharmacy/manager/assistant manager of store know, they don’t do anything. it’s summer time and people wear flip flops.. god forbid somebody or a kid steps on them. be careful when getting out of your cars. picture doesn’t show all of them.

The Rockaway CVS store is always clean, organized and well stocked. The employees are friendly and helpful which makes shopping there a pleasure!