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Elk River Tire & Auto

Auto repair shop Tire shop Car repair Oil change service Brake shop Mechanic Wheel alignment service Auto tune up service Auto air conditioning service Diesel engine repair service

😠 I dropped off 4 rims and tires so they could un- mount tires ( which were going to be kept and possibly sold ) and mount new tires which I purchased through ERT&A . Took a week to get tires . So when I went to get my old tires and get them mounted on other wheels . The other tire place could not mou... People often mention tires, service, good, work, Tire, Auto, wanted, Great, friendly, River,


Address

690 Dodge Ave NW, Elk River, MN 55330

Website

www.elkrivertireandauto.com

Contact

(763) 441-2889

Rating on Google Maps

4.50 (341 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: 7:30 AM to 6 PM
  • Tuesday: 7:30 AM to 6 PM
  • Wednesday: 7:30 AM to 6 PM
  • Thursday: 7:30 AM to 6 PM
  • Friday: 7:30 AM to 6 PM
  • Saturday: 8 AM to 4 PM

Featured Reviews


Frequently mentioned in reviews: tires (23) service (19) good (10) work (8) Tire (7) Auto (7) wanted (6) Great (6) friendly (6) River (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Pete L. 2 years ago on Google
    I dropped off 4 rims and tires so they could un- mount tires ( which were going to be kept and possibly sold ) and mount new tires which I purchased through ERT&A . Took a week to get tires . So when I went to get my old tires and get them mounted on other wheels . The other tire place could not mount my used tires because the bead on tires were ruined and shot . All of this was brought to ERT&A attention and they were very unhelpful . I chose this place because it was local and seemed good . Now I can’t sell used tires / I’m now out that money . And my rims were heavily scratched inside at rim/ bead area . I hope my new tires will seal around rims . This place will never see me other any other people I know . Zero customer service and totally F$&@ed up my rims . STAY AWAY The rims had deep scratches on it after they removed the tires . Nit same as when I dropped them off . The money they offered was kind of irrelevant because it’s is really hard to find 4 -19 inch tires in that size for that money . Yes they could have solved 1/2 the problem, but if I had taken to a better shop then there would be ZERO problem and all would be good !!!!! Take your time , do research!!! GO SOMEWHERE ELSE . More info - he offered 2 new tires , which mean that the buyer would have to buy another 2 new ones as they were going on an ALL WHEEL DRIVE car . You cannot mix and match tires on a AWD car . He should know this . Bottom line -would have cost buyer of used tires way more money than he wanted to pay right now . GO TO A DIFFERENT SHOP !!!
    7 people found this review helpful 👍

  • 5/5 Arthur M. 1 year ago on Google
    I had a slow leak in one of my tires. Joe not only fixed the leak but also educated me on what he was doing and why he chose the fix he did. Most places would have tried to talk me into a new tire instead of fixing the tire. So pleased with the honesty and integrity of All Tires. Thank you!
    1 person found this review helpful 👍

  • 5/5 Patrick B. 1 year ago on Google
    Fast, efficient and prices are good. Great staff that are easy to talk too. I won't bring my vehicles anywhere else. Patrick J Burris

  • 4/5 Lee D. 1 year ago on Google
    Everyone was friendly. Vehicle was completed on time. Only issue is it is hard to get an appointment.

  • 5/5 Mariana B. 1 year ago on Google
    I really appreciated their honesty! After they looked at my car and found there was nothing wrong other than ice they didn’t even charge me. How often does that happen?! I will be going back and recommending them!

  • 5/5 Hannah A. 1 year ago on Google
    They were honest with me about my snow tires! They were super helpful!! They could have made an easy sale out of me but instead gave me their honest opinion that happened to be the cheaper route.

  • 5/5 Robert P. 1 year ago on Google
    Went on Thursday night, and I wanted something done the next day. They keep looking for tires for us until they found a good match for us. We got our car back the next day and my wife was very happy.

  • 5/5 Roy N. 11 months ago on Google
    Pleasantly surprised at the integrity and personal service I always receive here. Not your typical shop that wants to nickel and dime you or do unnecessary work. Friendly people who stand behind their work.

  • 5/5 Laura H. 1 year ago on Google
    We're always happy with the service we get at Elk River Tire and Auto! They are trustworthy and reasonably priced, always pleasant to work with, and go out of their way to take care of our vehicle needs.

  • 1/5 Jeremy B. 1 year ago on Google
    I’m disappointed to say I have a negative review. My mother has had repairs done 3 times in the last 3 months, two times for the same problem.the last visit she had the front portion of her car disassembled to fix a coolant issue, after the 1500.00 repair she only made it 43 miles before breaking down again. Also a coolant issue, I was told it miraculously broke and they had nothing to do with it. Funny thing is when she picked up the car she was told it took longer to repair because some of the parts were brittle and they didn’t want to brake them.why say anything if you know you did both wrong. When an asked for a refund he laughed me off. I wouldn’t recommend this shop to anyone regardless of their reviews. They don’t stand behind their work

  • 5/5 Sue K. 1 year ago on Google
    Friendly, helpful staff. Fair price on tires. Will definitely seek their services again.

  • 5/5 Hezbon O. 1 year ago on Google
    I love these guys and what they do. Kerry and Joe and your team thank you for always taking good care of me whenever I am in need of auto problems. I'll definitely recommend them 💪💪💪

  • 1/5 Tim v. 9 months ago on Google
    Brought my car in to have front tires replaced and an alignment on Sat., at 345pm, they said I could pick it up. The alignment was so bad that I had to have my steering wheel turned to go straight. Brought it back, and they had someone come in on Sun to fix it, and I guess they weren't too happy about it. I got the car back with 3 dents on the hood and a huge scratch on the front driver side bumper. I know my car, and those were not there when I dropped it off.

  • 5/5 David B. 11 months ago on Google
    Great service at ER Tire & Auto! I've been coming here for three years and have always been happy with the work. High integrity, affordable, and good customer service.

  • 4/5 Amanda N. 9 months ago on Google
    Just needed an oil change for our van and ran an errand while I was waiting for it to finish. It took an hour for them to complete and call me saying it was done. Not the fastest oil change I've had done, but they didn't harass me for additional services either, which I appreciate.

  • 1/5 joe s. 6 months ago on Google
    Went there to get a oil change and tire rotation and I was there for 40 minutes and they finally came out and told me the tool they had to take the filter off was bad and if I wanted to wait another 20 minutes to get the tool then they could do it. So I left nothing was done to my car after 40 minutes.

  • 5/5 Jean C. 10 months ago on Google
    Best service ever !!! I'd recommend them always. Great tires. Perfectly scheduled and right on time. They're our tire provider from now on.😍

  • 5/5 MrBillSK 7 months ago on Google
    I've been using Elk River Tire and Auto for almost 10 years and today they came through with exceptional service when I was dissatisfied with my new tires of a different brand. They found a full set of the same tires I had before and changed them out no hassle, no charge. Thanks team ERTA for getting us set up with what we wanted!

  • 5/5 Bill R. 8 months ago on Google
    I always feel comfortable bringing my '63 Corvette to Elk Rived Tire and Auto. They always do a good job trouble shooting and fixing things right.

  • 1/5 Cassius M. 1 year ago on Google
    This is the shop your parents tell you to worry about when you’re younger, wouldn’t recommend anyone get work done here. They scam and overcharge. I stripped a torx bolt on my caliper and they first stated they couldn’t replace it with a standard bolt, I then brought in the replacement bolts available at auto parts store and than it changed. I wanted them to weld a nut to the stripped bolt to remove it and offered them $400 to replace all 8 with only 1 stripped. He said it’s $200 whether they can get it out or not with welder but then stated he could just do the brake pads if I wanted which you would need to remove the bolt for anyways

  • 5/5 St H. 2 years ago on Google
    EXCELLENT experience! Kerry and Jamie (spelling?), at Elk River Tire & Auto, took care of me when their sister-store, Big Lake Automotive, didn't. They were friendly, responsive and accommodating. As a result, they have earned my repeat business (as a commercial client) and I am very pleased. It is important to pay close attention to how you are treated when you are in a jam...especially one you did not cause. Does the business care enough to rectify your issue OR does the business tell you the equivalent of, "Too bad, so sad"? In this case, Elk River Tire & Auto showed me that they care. They helped me out and I will remember it.

  • 5/5 Rebecca H. 2 years ago on Google
    I was able to make an appointment and get my car finished very quickly. I was under warranty and belive I would have get a discount, but it was actually free! Never had that happen at a dealership before.

  • 5/5 Chris D. 2 years ago on Google
    This place rules! If you combine the time spent waiting for my last two oil change visits with them it would equal one average time waiting at any other business. The prices for full synthetic are also cheaper than I’ve seen anywhere else.

  • 5/5 Jazlynne S. 2 years ago on Google
    Had my vehicle towed to Elk River Tire and Auto after it died near the cities. Kerry and the front desk staff were very accommodating on fitting me in, noting that an assessment of the issue could be done in three days. They called me a day earlier than expected with the diagnosis and provided all the information I needed to move forward. Great staff at this location!

  • 5/5 Jeff R. 2 years ago on Google
    Excellent service and priced extremely well, compared to any dealership! Fast and friendly service! Highly recommend! They are definitely my go to for all my automotive needs!

  • 5/5 Steven S. 2 years ago on Google
    Replaced an engine in our 2003 Honda CRV and did an excellent job. Glad to have it back up an running.! Top notch service!

  • 5/5 Jill U. 2 years ago on Google
    I had my oil change here. They were friendly, fast and had a smile on their face. Thanks for the good job!

  • 5/5 jory s. 1 year ago on Google
    I really love this place. Great customer service and thorough work. I bought a a used car and they did an awesome inspection helping me not over pay the seller and when I thought I had an expensive repair they pointed out the problem which was much cheaper. Their integrity, service and professionalism keeps me coming back.

  • 5/5 JACK B. 1 year ago on Google
    Best service I have received in my life. Nick helped me through the stressful process of bringing my vehicle in to get fixed. I don't know what I would have done without him. Thanks Nick!

  • 5/5 Joel P. 1 year ago on Google
    Always complete work in a timely fashion. Fair prices and never try to upsell me on other repairs. Best shop in Elk River hands down.

  • 5/5 Jeffrey 2 years ago on Google
    I was able to get in and out within a day with new tires, oil change and wheel alignment. All at an amazingly affordable price. Quick and inexpensive service.

  • 5/5 Ryan M. 1 year ago on Google
    Very flexible and provide great service. Will be bringing all my vehicles here from now on.

  • 5/5 Kevin J. 1 year ago on Google
    Excellent service! Professional craftsmen! I've been coming here for over 2 years now. Already on the second car. Always fast and accurate. There is a storage service. Thank you!

  • 5/5 Samantha M. 1 year ago on Google
    Wow! Such great customer service! Nick did such an amazing job helping me with my services. He was clear and informative and was able to answer any questions I had. 5/5

  • 5/5 Ken W. 1 year ago on Google
    Customer service was very good and I was kept informed throughout. It appears that a very good job was done and I'd recommend to others who are looking for a honest place for auto repairs.

  • 5/5 Jordan S. 2 years ago on Google
    Scheduling is a breeze. The staff is friendly and quick! I go here for my boyfriends oil changes and my own. They have a nice little waiting area that’s also kid friendly. Great pricing and discounts too!!


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