The staff at Massage Envy East Roseville is amazing! I can feel the zen upon entering & as I wait for my turn, I chat with others waiting in the quiet room & all agree how nice this location is. The decor is very warming, clean & homey. Front desk are refreshingly welcoming & they know how to match the needs of a client to the right therapist. I've always been happy with services provided whether it was a facial or massage. I HIGHLY recommend this location.

Worst massage ever all this lady Lisa did was rub her knuckles across my back really hard and put me in more pain! And good luck getting and keeping and appointment to be disappointed, way too expensive to be so bad!

The sheet on the bed was pretty flimsy and gross. The environment is super Sterile with poor ambiance. They don't even have iPad for the therapists to work on. Everyone was friendly and I liked my therapist, but the establishment itself is not my favorite after going to at least 20 throughout the country. I think the franchise or management should invest in making this more "spa" like than a doctor's office and may be able to secure more business. If in the area, I highly preference and think example should be taken from the Eureka location.

Massages are good when you can get them. Both my wife and I have tried for months to get in but they are always booked but continue to take our monthly dues. We tried the "pause" for a lower fee to get caught up on the credits, but have not been able to get in. Unfortunately, they refuse to refund for massages we have purchased but cannot use.

I even take my son here to get facials. Everyone is helpful and friendly. The club is really affordable and worth it. You have to plan your massages a 2-3 weeks out is the only complaint.

I came 37 miles for massage and they cancel my appointment at last minute.

The appointment was for a facial and overall it was a good experience except I don't remember hearing any soothing music. I am a member and have had very relaxing massages. It is a very clean facility with nice staff members.

First time coming to this location after moving from across the country and was not disappointed! Leanne was a great masseuse and paid attention to the problem areas I noted before we began, in addition to making sure I was comfortable and having my needs met. Atmosphere and building was very clean and peaceful, and to top it off they even honored a coupon I had received from a different location because I had just moved upon receiving it. Will definitely be coming back for my future massage needs!

This Massage Envy location does not participate in the intro rates. I wasn't told until after my massage and was charged 50$ more than I was quoted when I booked my appointment. I've tried emailing customer service four times, it's been over a month now and no one has contacted me back. The massage was great, but the business practice is lacking in transparency and honesty. I will not be returning to this location.

I haven’t been back to massage envy in a few years but I received a gift card so I used it. The massage therapist was a nice gentleman, however, he dozed off about 6 times while giving me the massage. I was underwhelmed by the service and when I told the gals at the front desk they just giggled. For a non member price of $130 it is definitely not worth the money.

Highly recommend - have been coming here for over 6 years. This one is owned by a single owner who owns just this one salon rather than the others locally who are owned by corporate overlords. Amy has been there since the beginning and she is my favorite - very experienced and professional.