1/5 Kenneth C. 6 months ago on Google • 1 review
TLDR:
Mindful
Care
pulls
bait
and
switch
tactics
with
insurance
and
switches
you
to
self
pay.
Mindful
Care
Psychiatry
had
scheduled
me
for
a
much
needed
appointment
to
discuss
recent
events
that
are
greatly
effecting
me.
My
wife
has
used
them
for
3+
years,
and
has
the
same
insurance
as
me.
I
was
told
my
insurance
was
good
and
I
had
an
appointment
at
3:20
on
11/15/23.
The
morning
of
11/15/23
I
was
told
my
appointment
was
cancelled,
due
to
my
insurance
not
being
accepted.
My
wife
insurance
is
accepted
by
them,
the
same
exact
insurance
as
me.
I
was
told
although
my
insurance
isn't
accepted,
I
could
still
keep
my
appointment
as
long
as
I
did
self
pay
out
of
pocket.
The
only
member
that
takes
my
insurance
is
booked
up.
They
must
have
known
their
provider
that
takes
that
insurance
was
filled
up
prior
to
booking
me,
so
I
do
not
accept
that
as
a
truthful
response.
They
will
knowingly
book
your
appointment
with
your
insurance
knowing
full
well
that
the
person
has
no
time
for
you,
only
to
switch
you
to
self
pay.
If
this
is
not
the
case,
then
this
company
is
so
disorganized
that
whoever
is
in
charge
of
scheduling
is
so
inadequate
that
they
have
no
idea
their
own
employees
schedules.
This
was
not
a
scheduling
conflict
either,
because
at
3:30pm
they
called
me,
after
having
cancelled
my
meeting,
to
tell
me
the
provider
was
in
the
zoom
call
room
waiting
for
me,
to
which
I
replied,
"You
guys
cancelled
my
meeting".
At
the
very
best,
this
company
is
disorganized
and
inadequate,
and
if
that
isn't
the
case
then
they
are
dishonest
and
bait
and
switching
their
patients
and
potential
patients.
Would
never
call
again.
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