3/5 Lou F. 1 year ago on Google
This
a
great
family
run
business.
Lovely
room,
the
best
location
in
Old
Town,
with
an
excellent
restaurant.
The
food,
wine
and
service
was
exceptional.
The
downside
of
this
boutique
hotel
is
recently
a
nightclub
has
opened
very
close
by.
All
night
long
you
could
hear
the
thumping
of
music
playing
and
it
wasn’t
until
5:30
a.m.
that
it
stopped.
It
was
a
real
problem
when
you
are
paying
a
substantial
amount
of
money
for
the
experience
of
staying
in
Old
Town,
and
you
have
to
put
up
with
excessive
noise.
In
June
2022,
We
stayed
at
this
Boutique
Hotel
for
only
2
nights
using
up
a
Credit
Voucher
that
they
owed
us.
In
2018,
just
before
Covid
travelled
throughout
the
world,
we
had
reserved
and
Paid
$
488
Euros
in
Full,
for
a
room
at
D’Argento
Boutique
for
3
nights.
Our
original
cancelled
trip
in
September
2019
trip
was
5
weeks
long
that
included
9
different
hotels.
Being
Seniors
and
susceptible
to
possibly
dying
if
we
got
the
Virus,
we
were
forced
to
cancel
all
our
flights,
car
rentals
and
Hotel
reservations,
this
was
the
ONLY
hotel
that
didn’t
give
us
a
FULL
REFUND.
We
received
full
refunds
from
everyone
except
this
Hotel.
Even
the
airlines
and
car
rentals
gave
us
a
full
refund.
At
first
D’Argento
Boutique
didn’t
want
to
give
us
any
Credit
for
the
money
they
received
from
us.
After
my
husband
negotiated
with
them,
they
said
they
would
give
us
a
Credit
Voucher
for
50%
of
the
monies
we
paid
them,
BUT
we
had
to
use
the
voucher
up
within
12
months.
The
virus
was
still
running
rampant
throughout
the
world
with
100,000’s
of
thousand
of
people
dying
from
it.
My
husband
was
able
to
talk
them
into
giving
us
a
the
Credit
Voucher
for
1
1/2
years.
We
were
able
to
get
vaccinated
and
able
to
move
our
trip
up
to
June
2022.
I
understand
this
is
a
small
family
run
business
that
needs
every
penny
to
survive…..but
we
are
Senior
citizens,
with
no
working
income.
This
money
was
out
of
our
life
savings….so
unfortunately
left
a
bad
feeling
towards
this
business.
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