1/5 Elizabeth F. 1 year ago on Google
It
was
difficult
to
get
an
appointment
with
Dr.
Kelley,
but
I
was
optimistic
after
meeting
with
her
over
Zoom.
This
review
is
not
about
Dr.
Kelley,
but
in
regards
to
a
verbally
abusive
short
blonde
nurse
who
works
at
the
clinic.
My
appointment
was
cancelled
when
I
arrived
15
minutes
late,
despite
speaking
on
the
phone
with
staff
30
minutes
prior
to
confirm
that
the
Doctor
would
still
see
me.
Upon
arrival,
I
was
told
that
the
doctor
and
medical
staff
were
leaving
early,
so
I
should
reschedule.
I
drove
3
hours
and
took
off
work
for
this
appointment.
While
I
think
it
is
unprofessional
to
schedule
an
appointment
you
can't
make,
I
was
ok
with
rescheduling.
That
is
until
a
nurse/manager
came
out
and
aggressively
asked
me
the
same
question
6
times
in
a
row,
without
listening
to
my
answer.
She
sought
any
excuse
to
make
it
my
fault
that
the
appointment
was
being
cancelled.
She
told
me
that
I
couldn't
be
seen
the
next
day
(after
I
had
already
told
her
3
times
I
could
not
come
the
next
day).
She
told
me
I
shouldn't
have
made
the
appointment,
despite
my
following
the
doctor's
directions
and
that
of
the
support
staff.
I
ended
up
turning
my
back
on
the
nurse/manager
in
anger
and
in
hopes
she
would
stop
her
tirade.
My
husband
and
I
were
really
excited
about
working
with
Dr.
Kelley.
Now
I
have
to
consider
if
it's
worth
taking
excessive
time
off
work
and
dealing
her
staff's
behavioral
problems.