Aspire Fertility image

Aspire Fertility

Medical clinic Doctor Medical center Gynecologist Obstetrics gynecology clinic Medical group Fertility clinic Family planning center Reproductive health clinic Fertility physician

One of the Top rated Gynecologists in Austin


Address

911 W 38th St #402, Austin, TX 78705

Website

www.aspirefertility.com

Contact

(512) 456-9827

Rating on Google Maps

4.40 (212 reviews)

Open on Google Maps

Working Hours

  • Thursday: 7 AM to 4 PM
  • Friday: (Good Friday), 7 AM to 4 PM, Hours might differ
  • Saturday: Closed
  • Sunday: (Easter), Closed, Hours might differ
  • Monday: 7 AM to 4 PM
  • Tuesday: 7 AM to 4 PM
  • Wednesday: 7 AM to 4 PM

Featured Reviews


Frequently mentioned in reviews: Aspire (14) appointment (13) told (12) Prokai (8) felt (7) staff (7) team (6) feel (6) great (6) experience (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Megan E. 2 years ago on Google
    Dr. Kelly and her team are amazing! They’re super sweet and caring. My wife and I were worried about finding a clinic and that was LGBT friendly and Aspire made us feel very welcomed! We went through a lot to try and have a baby and Aspire was with us through all the ups and downs! It may have taken a while, but we now have a beautiful baby girl and it was all worth it.
    6 people found this review helpful 👍

  • 5/5 Kayli H. 2 years ago on Google
    We had such a great experience with Dr. Prokai’s team at Aspire! We switched doctors after a bad experience at Another local fertility clinic where I just felt like a number, so I was especially grateful for the personal service and accessibility to the nurses and doctors. They were so friendly and really held our hand through the process. They were genuine and caring and I always felt comfortable calling them, and they always responded quickly (thank you Casey!) . We did one round of IVF and were successful! Forever grateful to this team and will be telling all my friends! Highly recommended!
    2 people found this review helpful 👍

  • 1/5 Google U. 8 months ago on Google
    WARNING! We booked an initial consultation and Aspire sent 40 pages of legal agreements to sign within 3 days and before a consultation can be confirmed. All the agreements ask patient to give up for any legal authority and provide Aspire full legal authority for their services. Completely unacceptable and all new patients should push back and not sign. Please read carefully~!
    2 people found this review helpful 👍

  • 5/5 D K. 1 year ago on Google
    Dr. Prokai and team are amazing! Our first two visits were such a great overall experience. We appreciated his professional yet super kind demeanor and how willing he is to educate, explain each step of the process and answer all of our many questions. My HSG was essentially painless and done so quickly and efficiently (thank you!). Also really appreciate the wonderful front desk staff, billing and nurses - the office is super organized and it was really easy to make appointments as well (Naila at the front desk has been so awesome and helpful!). We feel that we are in good hands for our fertility journey and highly recommend Dr. Prokai and Aspire.
    1 person found this review helpful 👍

  • 1/5 Kristen D. 7 months ago on Google
    I don’t usually write reviews but i would not recommend this place. After waiting 2 months for our consult, I got a voicemail saying we missed my husbands consent form and it needed to be completed by a couple days before our appt. That was fine, we missed doing his. Hours later we get another voicemail saying they needed reschedule our appt. No apologies in the message… I called the next morning and I told them I could only do Mondays and after a certain time so my husband could come with me for the first appt. Any other appt I would have rescheduled and gone alone to but this was important for us to go together. They then told me they could get me in on a annother day that was not Monday and I declined then they told me we would have to wait December, another month…. I asked why it took two months for them to figure out that they needed to reschedule us and they told me the doctor wasn’t going to be in that day anymore. I told them this was on them and they should make it right and not make us wait another month. The receptionist honestly didn’t say much and when I told her it was unprofessional, she said she would report it back to her supervisor. I doubt that.. I get that they work with this every day but this is an emotional process that takes people a lot of time to get the courage to finally make the decision to start the process . have a little compassion for why someone would be upset after waiting months to get in. I really just felt like a number to them. Thankfully I was able to get in at another clinic that we researched when we were originally starting to look.
    1 person found this review helpful 👍

  • 5/5 Lisa L. 10 months ago on Google
    With our first experience at the clinic, Tania was very welcoming and detailed with all our questions. She’s also funny and friendly that really eased my nerves a lot for the appointment. It makes us feel a lot better knowing someone like Tania is going to help us the plan the long journey.
    1 person found this review helpful 👍

  • 5/5 Annabelle W. 8 months ago on Google
    We've had a great experience with Aspire so far. Nurse Tania is knowledgable and professional, and helped to make sure we were comfortable with and educated about the services we requested. We'd recommend to other couples!
    1 person found this review helpful 👍

  • 1/5 Whitney B. 7 months ago on Google
    This place is so unorganized and they try to rob you. The front desk folks told me my appointment is Nov 7th. The portal folks told me its Dec 7th. They will cancel your appointment if your husband doesn't fill out forms. Also, this place will rob you. They use "fertility codes" for consultations. Which means you will officially be out of network oweing 300 dollars just for an initial consultation. They don't have to go that route. Go to Texas Fertility they will use regular health codes so that you can use your insurance. I understand that fertility itself ie. IUI, IVF and so forth is usually not covered by insurance. But the initial conversation isn't? Non sense.
    1 person found this review helpful 👍

  • 5/5 Kayla P. 6 months ago on Google
    I couldn't recommend Aspire and Dr. Prokai enough! We started our fertility journey early this year after struggling to conceive, and didn't need to be their patients for long! We were incredibly fortunate that it only took just 1 IUI for me to become pregnant and we just welcomed our little one into our world. Dr. Prokai and the Aspire team were so easy to work with, and we are forever thankful!

  • 5/5 Maham K. 6 months ago on Google
    The entire staff is so sweet, we were so nervous going in and NP Tania Yousaf was the most compassionate and sweet provider, she explained everything in detail and made us feel so comfortable, I literally cannot say enough great things about her! We’ve only had our consultation so far but I feel like we are in great hands with Tania and her staff!

  • 5/5 Katie J. 9 months ago on Google
    Tania was wonderful! She explained everything thoroughly and gave me a clear idea of what to expect with the IUI and IVF process. She took the time to schedule a follow-up appointment that worked with my schedule. I felt welcome and understood.

  • 5/5 Mary O. 8 months ago on Google
    I came here for an HSG test and I was SO nervous for it. Nurse Tanya and the technician were very kind and patient with me. They really took the time to walk me through each step of the procedure and did not stop encouraging me. Even though the test itself was hard for me, everyone at Aspire were very helpful and nice.

  • 5/5 Hannah D. 9 months ago on Google
    We had our first visit today and it went so well. Everything was explained in detail and we felt super comfortable throughout the appointment. Every person we encountered we so nice! I’m usually really anxious about any kind of medical appointment but they had me feeling relaxed almost immediately.

  • 5/5 Zoe H. 1 year ago on Google
    The whole Aspire team, including our amazing physician, Dr. Prokai, are just simply the best. My wife and I always felt welcome and more than just like patients. Everyone from the front office staff, to the techs, phlebotomist, etc., treated us like family. We are currently expecting our first kiddo this December, all thanks to Dr. Prokai and the Aspire Team! Highly recommend.

  • 5/5 Await S. 1 year ago on Google
    We had a surrogate recently go here for outside monitoring and she had a wonderful experience. We will definitely use Aspire again when we have a local surrogate needing monitoring! Thanks Aspire!

  • 5/5 Alex H. 1 year ago on Google
    Dr Kelly was very thorough, thoughtful, and helpful with her information. I feel very comfortable and able to ask questions needed to make important decisions. Highly recommend.

  • 1/5 Elizabeth F. 1 year ago on Google
    It was difficult to get an appointment with Dr. Kelley, but I was optimistic after meeting with her over Zoom. This review is not about Dr. Kelley, but in regards to a verbally abusive short blonde nurse who works at the clinic. My appointment was cancelled when I arrived 15 minutes late, despite speaking on the phone with staff 30 minutes prior to confirm that the Doctor would still see me. Upon arrival, I was told that the doctor and medical staff were leaving early, so I should reschedule. I drove 3 hours and took off work for this appointment. While I think it is unprofessional to schedule an appointment you can't make, I was ok with rescheduling. That is until a nurse/manager came out and aggressively asked me the same question 6 times in a row, without listening to my answer. She sought any excuse to make it my fault that the appointment was being cancelled. She told me that I couldn't be seen the next day (after I had already told her 3 times I could not come the next day). She told me I shouldn't have made the appointment, despite my following the doctor's directions and that of the support staff. I ended up turning my back on the nurse/manager in anger and in hopes she would stop her tirade. My husband and I were really excited about working with Dr. Kelley. Now I have to consider if it's worth taking excessive time off work and dealing her staff's behavioral problems.

  • 5/5 Shelly M. 1 year ago on Google
    Our initial appointment with Dr. Prokai went very well. He went step by step in great detail of what our options were at this point in our lives. My husband and I felt very comfortable talking with him. We are excited to get started on our fertility journey with him!


Similar Obstetrics gynecology clinics nearby

Last updated:
()