Anniston Medical Clinic

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😠 MOST UNPROFESSIONAL DOCTOR'S OFFICE I HAVE EVER DELT WITH!! I would HIGHLY RECOMMEND NOT GOING TO THIS PLACE PERIOD!! NO ONE KNOWS WHAT THE OTHER ONE DOING THATS FORSURE!!! I have been waiting over 3 months for my Appointment that they SCHEDULED FOR ME AFTER GETTING MY REFERRAL FROM MY DOCTOR in Sep... People often mention doctor,


Website

www.annistonmedicalclinic.com

Rating on Google Maps

3.70 (42 reviews)

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Featured Reviews


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  • 1/5 Wendy H. 2 years ago on Google
    MOST UNPROFESSIONAL DOCTOR'S OFFICE I HAVE EVER DELT WITH!! I would HIGHLY RECOMMEND NOT GOING TO THIS PLACE PERIOD!! NO ONE KNOWS WHAT THE OTHER ONE DOING THATS FORSURE!!! I have been waiting over 3 months for my Appointment that they SCHEDULED FOR ME AFTER GETTING MY REFERRAL FROM MY DOCTOR in Sept! Now my Appointment is scheduled for tomorrow 12/22/21 at 2:00 PM. Have confirmed this Appointment several times over the past few days with their staff. NOW ONTO TODAY.. For them to call me at 4:10P.M. TODAY (THE DAY BEFORE MY APPOINTMENT THAT I HAVE BEEN WAITING OVER 3 MONTHS FOR) for them to tell me Dr. Chindalore isn't excepting new Medicaid patients at this time so we are going to cancel your Appointment that we scheduled for you over 3 months ago! One lady called me back and said I could see the Doctor tomorrow if I paid the (no insurance cash price) which is $100. I said fine I'll do that so I can be seen being since I have been waiting so long for this Appointment! Now the supposedly "office manager" just calls and says sorry your app is canceled altogether bc "Dr. Bullcrap" just isn't seeing new Medicaid patients. Why did they even schedule the app to begin with?! Why make me wait THREE MONTHS to tell me this?! In my opinion this is the most UNPROFESSIONAL Doctor's office I have EVER DELT WITH! If you go here or choose to go here GOOD LUCK TO YOU!! I will also be filling other complaints bc of this bull aswell!
    7 people found this review helpful 👍

  • 3/5 Mike W. 2 years ago on Google
    I gave Anniston Medical Clinic a three because my family has been coming there for years. Thank you for the care given by that group of employees who have since retired. They were replaced by the epitome of rudeness and the lack of understanding that they didn't perform their services free. Our insurance paid you and we paid our out of pocket if there was a balance. Therefore, we don't owe you anything., but you do owe us patient respect. I am a chemotherapy patient who needed attention because of bloodwork results. I took my results to the clinic for the doctor to review. I was.never allowed to speak to the doctor, but the rude lady in the discharge office made sure the lab results didn't go to the doctor until the afternoon. That was my third trip to the clinic with the lab results. Next, I received a call from the nurse stating that she had made an appointment with the endocrinologist for me. The issue: The appointment is in six weeks. Really ?? IWhere does this leave me?? Thanks for caring!!
    5 people found this review helpful 👍

  • 1/5 Danny B. 5 years ago on Google
    Dr Rana is the best most caring Dr. I dropped my lung Dr and just use him. He's done more for me. But today I called because I was in the ER last night and all test was run. Never got answers so they asked me if I wanted my MD to run the other test first thing today or be admitted. I chose Tobago home and have him run test this morning. I can't sit in a chair long. I'm falling around. I'm sick throwing up disoriented and it's critical. I need to know asap what's wrong before pedant brain damage happens. The operator contacted his nurse. His nurse said I need an appointment which I have for tomorrow but I need answers today. I need medical attention today. Well I can be worked in this evening but wait time is a few hours in waiting room she said. No I need to talk to Ran a. Not possible. So nothing she could or would do she said. She neglected me. So I'm at Cares getting the urgent care I need. I may be sent to UAB it's so serious. They need a different system and more caring nurses and operators. This should be fired. Sincerely Kathy Bentley
    4 people found this review helpful 👍

  • 1/5 cam d. 1 year ago on Google
    Do not take your child here, my 83yr old grandmother took my niece there and had to drive over a hr to get there and was 10min late and would not see her. Made her another appointment a month later. She needed to see a doctor now. Called up there and they blamed it on the nurse and couldn't understand why it happened. Disrespectful and unprofessional.
    3 people found this review helpful 👍

  • 1/5 Donald B. 1 year ago on Google
    The front office staff needs customer service training. Ask patients how can I help you instead of what do you need. Very condescending. Furthermore, they never keep their appointments. They expect you to be on time and fail to respect your time. They ask patients to wear masks but fail to wear theirs correctly. My doctor is the only reason why I subject myself to this
    2 people found this review helpful 👍

  • 5/5 Sean P. 8 months ago on Google
    I love My doctor Mrs Kristy frances and her team at this practice. I've had numerous problems over course of 3 years she's one of the best.

  • 5/5 Angie G. 11 months ago on Google
    I HAVE BEEN GOING HERE FOR YEARS. WHEN MY DOCTOR RETIRED I SAW SOMEONE ELSE FOR A FEW YEARS BUT WHEN SHE BECAME A MEMBER OF THE ANNISTON MEDICAL PROFESSIONAL TEAM I IMMEDIATELY CAME BACK. SERVICE IS EVERYTHING FOR ME. THEY DON'T OVERBOOK AND HAVE YOU WAITING ALL DAY LIKE SOME DOCTOR'S OFFICES. IN MOST CASES YOU ARE IN AND OUT WITHIN AN HOUR, NO MORE THAN TWO. I HAVE REFERRED MANY OF OF MY FAMILY AND FRIENDS. LOVE THIS PLACE 💕

  • 3/5 Roslyn M. 4 months ago on Google
    Iam constantly having problem with my insurance here


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