Chick-fil-A image

Chick-fil-A

Restaurant Fast food restaurant Breakfast restaurant Family restaurant Catering service Chicken restaurant Delivery service

One of the Most Reviewed Catering services in Joliet


Address

2705 Plainfield Rd, Joliet, IL 60435, United States

Website

www.chick-fil-a.com

Contact

+1 815-577-8997

Price rating

$ $$$

Rating on Google Maps

4.20 (1.1K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: chicken (9) order (8) fries (7) drive (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Amaya R. 2 years ago on Google • 5 reviews
    i went there yesterday and there was black stuff around the cup, the manager tried to play it off and say it was the browning from the mac n cheese but it’s not even on the mac n cheese itself it’s on the cup. i asked for a refund or if i could get a free one at a later time because i had work in 5 minutes and the manager made someone else give me the new macaroni. this is disgusting. do better
    3 people found this review helpful 👍

  • 5/5 Gary 1 year ago on Google • 982 reviews
    Great tasting grilled chicken and fries as always. There is always a line, but their employees always move you through very quickly and each employee has great customer rapport. The business has plenty of parking and is conveniently located not far off Interstate 55. Well worth the quick stop for a quality meal.
    1 person found this review helpful 👍

  • 3/5 coolrider1919 1 year ago on Google • 155 reviews
    I don’t see what so great about this place. I only go when someone gives me a gift card for Christmas otherwise, I would never go. Not a whole lot of options. There are few items I would recommend like lemonade icee or the grill chicken. But this my issue. I order on an app before hand 15 to 20 minutes early but I get there wait in the drive thru and told. You here oh now we will start your order. I order early to avoid the wait. If you like waiting 15 minutes for food this the place for you. I posting photos from the times I used my gift cards.
    1 person found this review helpful 👍

  • 5/5 Roy M. 4 months ago on Google • 159 reviews
    I love the employees here. They are so kind and respectful. The food is always fresh and delicious. I wish they were open on Sunday's.

  • 4/5 Love T. 9 months ago on Google • 147 reviews
    I cannot stop eating this cool wrap, it is so good😋😋. You have to get the cilantro avocado sauce on the side and the buffalo sauce mix and dip! Thank me Later ✌🏾 Fries were perfect no salt of course hot even when got home. Service superb plus I got a free chicken sandwich Go Cubs 3 wins in a row from my Rewards Chik Fil A has the best rewards ever 🥰🥰🥰 Don't think about it join NOW

  • 2/5 Miles 1 year ago on Google • 125 reviews
    My son orders from this restaurant alot so on 11/30/22 my son and I went to order food. I received my order and my lemonade order was incorrect. I had to drive out of the line and my son went inside. They apologized and said the worker who is doing drinks is mad and messing up alot of orders. I think the Manager should have taken care of that situation because there were alot of unhappy customers that night. So I went home to eat and my sandwich & fries and it was awful the bread was not fresh at all and should never have been used. The fries had so much salt on them I was eating salt chunks. I didn't eat the fries the salt was overwhelming. My personal experience on this evening have me not wanting to visit this location again.

  • 5/5 Michael P. 7 months ago on Google • 85 reviews
    I love the chicken and waffle fries. For me they have diet fresh squeezed lemonade which is AMAZING!! Closed on Sundays, but I could be there anytime!!

  • 5/5 Frankie D. 8 months ago on Google • 16 reviews
    Always amazing but the drive thru is always atrocious. Plus even when ordering ahead with the mobile app you still have to wait once you get there.

  • 1/5 Nickirah L. 1 year ago on Google • 10 reviews
    One of the worst chick-fil-a I’ve been to. Found bugs in my salads. The manager, Gianna, tried to insult my intelligence. She said that she did not find any bugs, & that it was just the lettuce. Since when did lettuce have wings, antennas and is black? The fries also tasted extremely old as if they were preheated.

  • 5/5 Hololive Noble K. 1 year ago on Google
    Everyday is a good day at chickfila. Decent prices. Good food. Never had a problem with missing items. Drive thru line runs like clockwork. Can't comment on the inside as I've only been through the drive thru for this location.

  • 4/5 SB09 1 year ago on Google
    The chicken sandwiches were good. Came out quick and hot. Really enjoyed the sauces, the sweet & sour sriracha was my favorite. The building itself needs work on their seating area as it's quite small for the volume of people there. Luckily we got a table just as another family was leaving. Seems they are pushing more for the drive thru service then dine in. I'd rather dine in then sit in my car while I'm out running errands. Overall it's a decent place with some good food. I'll be back again someday.

  • 5/5 Ana V. 8 months ago on Google • 5 reviews
    Staff is great! Very attentive. The store is clean and the food is always hot. Our family's favorite fast food restaurant.

  • 5/5 Catherine M. 10 months ago on Google
    Delectable market salad. I decided to try something more on the healthy side and I am surprised at how satisfied I am. The fruits in the salad are Perfectly ripe, the toasted almonds were a wonderful nutty touch, the apple cider vinaigrette tied everything together Perfectly. My Daughter had chicken tenders and fries, the only time she had a sad face was when her chicken tenders were all gone and she wished for more. Altogether we are very pleased with our first visit to chick fil a per her request. She said, i want to see what this place is all about lol! So that's what we did!

  • 3/5 Phil B. 10 months ago on Google
    They got two things wrong on our order. The spicy chicken was not very spicy. And be careful when pulling in the parking lot - there is an "in" arrow painted on the ground, but small and easily missed "exit only" signs. Very confusing. Overall, not very impressed.

  • 4/5 Gabriel S. 1 year ago on Google
    We had waited forever to try them! Once it wasn't a mad house we went in to sit down inside and try. The atmosphere was nice and staff were very friendly and helpful since it was our first time, but for the price and what we ate we did not feel it was anything to write home about, our family felt overall you could get a better fast food chicken sandwich cheaper elsewhere. Glad we tried but will not be back, overrated!

  • 5/5 Derek J. 10 months ago on Google
    Quick tip. When I drive by here I always stop in or go through the drive thru and order a couple bags of ice. I don’t know what it is about there tiny ice cubes but they last a long time and keep you drinks very cold!

  • 5/5 Anina A. 1 year ago on Google
    Best service and best fast food. I live in Florida and came here to visit my dad and took him here to taste their food, he loved it so much that I had to bring him here 3 days in a row. The employees are the best. I’ll be returning in august again.

  • 5/5 Meme R. 1 year ago on Google
    This crew is always willing to go beyond the call of duty, be pleasant and smile... So friendly!! Which is absolutely appreciated!! Food was hot fresh and perfect as always!! Every time that I have been there, I have gotten all of my food and everybody has been very kind!!


Call +1 815-577-8997 Open on Google Maps

Amenities


  • Pets
    • ✓️ Dogs allowed outside
  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
    • ✓️ Free of charge street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Healthy options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Kerbside pickup
    • ✓️ Outdoor seating

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