Well, I just called today 07/25/2022 at 11:45. They picked up the phone in 5 seconds and the lady who answered me, wonderfully by the way, solved my problem in two or three minutes.

23 O1 2024. When we arrived at the counter in the morning, we asked something, we speak a little Spanish, luckily there was a young, friendly man who had been sent to the Netherlands in Groningen, a Spanish man, who spontaneously acted as a translator. We are very grateful to him. We are good. helped, waited 1/2 hour, then went to the doctor on the first floor. Very good and friendly help. My husband also understood the doctor very well and the three of us made it out fine. We followed his advice. I was through hit a skateboarder and the skateboard hit my ankle really hard. Painful experience. Very helpful, many thanks from Ingrid Rietmeijer and Gerard Ranft Netherlands. Thanks also to all the ladies employees at the counter Gracias.

Es como en todo, si das con personas competente (que las hay y muchas) es una maravilla, ahora, como des con un/a miserable (sanitarios enfadados con el mundo, creyéndose sabios), entran ganas de.....no quieren darse cuenta que con la salud no vale la pillería, el escaqueo, etc

Sometimes it gets very complicated to be able to contact by phone, although after much insistence I am usually able to contact. It should be noted that in customer service administration at the counter there is an official who is intractable with a very dismissive and dry attention towards the user. I have to say in favor of the center that it is only this specific official since the treatment of the rest is very correct.

Inutiles, para todo te mandan a hablar con tu medica de cabecera y esta no se detiene a escuchar lo que se le pregunta, una perdida de tiempo tras otra, falta de vocacion, formacion y capacidad

I am going to give the same explanations that have been given to me in this health center, NONE.

It is true that there are times when there is no way to talk to them on the phone, but I can't complain because 80% of the time I can talk to them. Of course, of those in administration there is one official who is intractable with a derogatory or excessively dry treatment towards the user, but as far as I know she is only one who should be given a touch for being unpleasant. Those who go to a health center are not going for a walk, they are going for serious matters and in that sense they have zero empathy with the patient.

How is it possible that I have made more than 50 calls and on the third ring, they don't pick up the phone and the answering machine goes off?

It took me more than two weeks to make an appointment for my doctor... And always a closed agenda... I say that they could have a replacement doctor or something, wow, it's embarrassing and outrageous😡😡

My only complaint is regarding the pediatrics secretary. He suffers, probably involuntarily, from an absolute lack of empathy and kindness. Parents who go to the pediatrician urgently, obviously, do so worried and, normally, tired after a sleepless night. The last thing you need in that case is to be talked to condescendingly and in a bad mood (users are not responsible for the personal problems of professionals). Hopefully this person receives adequate training to treat with dignity and respect the people who, by force and without any other option, come to her.

Very difficult to contact by phone...even when there is a signal they don't pick it up. Little efficiency in solving problems and with the officials who work in admission there is a very unpleasant lady... Who should know that if we go there it is for serious reasons not for pleasure...😡😡😡

Well, they have always treated me very well, and when I call they answer me right away, a few minutes ago I just called and it was the same. The only complaint I have is that it took them 5 months to send the health card to me (I moved from another community) but with the D.N.I. I have not had problems either in the center or in the pharmacies.

(Translated by Google) I do not understand what customer service is. Do not pick up the phone, for that they remove it. So if one is very ill with pain, there is no online appointment for another 15 days, you call the health phone, they answer and they tell you that there is no appointment, call the health center directly and the latter do not pick up the phone for more than you burn it So what is this?? You die and finish before better. (Original) No entiendo que atencion al cliente es No coger el telefono, para eso que lo quiten. Entonces si uno esta muy mal con dolores,no hay cita on line hasta dentro de 15 dias,llamas al tlf de salud responde y te dicen que no hay cita que llames al centro de salud directamente y estos ultimos No cogen el telefono por mas que lo quemes. Entonces esto que es?? Te mueres y terminas antes mejor.

(Translated by Google) They leave you waiting for more than 30 minutes and then they hang up the phone, you call again and they don't pick up, it's a disaster, you go to the counter and the health center is empty, they literally leave people to die, I hope they solve it soon, little desire to work with the people who are willing to work for God (Original) Te dejan más de 30 minutos a la espera y después te cuelgan el teléfono vuelves a llamar y no lo cogen un desastre vas al mostrador y el centro de salud vacío dejan a las personas morirse literalmente espero que lo solucionen pronto,pocas ganas de trabajar con la gente que hay deseando de trabajar por dios