. This is the part of the Medical Centre called "Ambulatorio" - i suppose that means Walking Wounded - those able to amble! The Medical Centre itself is what this is. It's for people with appointments to see a Dr. If you have a medical emergency you need to go next door, to the "Urgencias". .

(Translated by Google) A man with high blood pressure waiting more than 2 hours to be treated. A couple also more than 2 hours waiting (they left because the woman could not bear the pain and is not being treated). I am accompanied by a relative and it seems that there is only a doctor and 20 ambulance people drinking coffee and talking to the receptionist. Regrettable (Original) Un hombre con la tensión alta esperando más de 2 horas a ser atendido. Una pareja también más de 2 horas esperando (se fueron porque la mujer no aguantaba el dolor y no está siendo atendida) Estoy acompañado a un familiar y parece que sólo hay un médico y 20 personas de ambulancia tomando café y hablando con la recepcionista. Lamentable

Poor service and unprofessional! Yesterday i needed an injection as part of my therapia and since my husband was not able to make it i went to the medical center being an european citizen. But no, an unprofessional nurse blonde, medium length, with glasses said that I couldn't have any service with no "cita" appointment...what????? She continued saying that I didn't even have a doctor there...I tried to explain that was my private therapy and I only needed a nurse who was able to read my medical paper which explain the injection, and I also that I am an European citizen with a sanitary European card..but she kept saying that was not possible without a doctor and an appointment without even mention the " Urgencias". Shame of you! I then ended up at Cenyt and all was fine! Ridiculous center!

(Translated by Google) One star to be able to leave a review… they never answer the phone! Even before the pandemic! It's desperate, especially with COVID. I've been calling the center for two days, morning or afternoon, and that my doctor doesn't call me to prescribe medicine or give me guidelines to follow seems embarrassing to me. Do I have to go in person and with COVID for them to listen to me? I already contacted the health department to report my symptoms, the next day I reported that the rapid test was positive, but that is the only thing that matters to them. Taking data for analytics, that's what we are, numbers and statistics. I asked them to please give me an appointment with the doctor or to call me and nothing... Well, if I feel like I'm on the verge of death I'll call 112. Yesterday I almost called because I didn't know if I could breathe if I slept, I didn't hear the noise thermometer and I couldn't feel my pulse. I have not been prescribed anything, and I have serious symptoms that I am not going to leave written in a review. But no one from the health system helps me. And Salud Responde is a Pawn in the health hierarchy that we have. It's a call center! It is useless! I am Spanish, I pay taxes, and I have private insurance. I don't know if it's convenient for me to pay so much for social security so that they treat citizens like this when we are the ones who keep them on their feet. The rulers have to know how to manage the health system so that it does not collapse and health is capable of reaching all citizens. This is already normal for residents but it should not be. Let's see if we realize once! (Original) Una estrella para poder dejar reseña… nunca atienden el teléfono! Incluso antes de la pandemia! Es desesperante, sobretodo con COVID. Llevo llamando al centro dos días, mañana o tarde y que mi doctor@ no me llame para recetarme medicina o darme pautas a seguir me parece una vergüenza. Acaso tengo que ir en persona y con COVID para que me hagan caso? Ya contacté con salud responde para avisar sobre mis síntomas, al día siguiente avisé que el test rápido dió positivo pero eso es lo único que les importa. Tomar datos para analíticas, eso es lo que somos, números y estadísticas. Les pedí que por favor me dieran cita con la doctora o que me llamase y nada… Bueno, si siento que estoy al borde de la muerte llamaré al 112. Ayer casi llamo por que no sabía si podría respirar si dormía, no escuchaba el ruido del termómetro y no sentía mi pulso. No me han recetado nada, y tengo síntomas graves que no voy a dejar escritos en un review. Pero nadie del sistema de salud me ayuda. Y Salud Responde es un Peón en la jerarquía sanitaria que tenemos. Es un call centre! No sirve para nada! Soy Española, pago impuestos, y tengo seguro privado. No se si me conviene pagar tanto de seguridad social para que traten así al ciudadano cuando somos nosotros quienes los mantienen en pie. Los gobernantes tienen que saber manejar el sistema de salud para que no se colapse y la sanidad sea capaz de llegar a todos los ciudadanos. Esto ya es la normalidad para los residentes pero no debería ser así. A ver si nos damos cuenta de una vez!

Worst experience, very unprofessional and unpolite , I came to get a COVID certificate of recovery and the woman didn't know what I was talking about . I asked her to ask a colleague because obviously she could t help me and I made the effort to speak in Spanish and be very clear about my request, giving all the documents necessary as it is said on the website of the government and she got angry as I insisted . I kept very calm and she called the security because I didn't want to leave without my document . Unreal. The security man helped me out to get my certificate with another staff. Outrageous

(Translated by Google) "We built an orchid house and renovated the entire Estepona. Of course, the money that we can give to public health for a new park is better." - Mayor of Estepona They never pick up the phone in their lives. Agglomerations. Slowness and hostility. 0/10 (Original) "Construimos un orquidiario y renovamos Estepona entera. Eso sí, el dinero que podamos dar a la salud pública mejor para un parque nuevo." - Alcalde de Estepona No cogen nunca en la vida el teléfono. Aglomeraciones. Lentitud y hostilidad. 0/10

Went Wednesday to urgencias. Treated really quickly, within an hour triaged, X-ray and treated as best to their ability. Doctor really lovely and sympathetic. The downside was I was referred to the Costa del Sol urgencias to finalise treatment and waited 6 hours.

(Translated by Google) I arrive at 4:25 p.m., I have an appointment for 4:30 p.m. and order 2. To begin with, the air is very strong, but we are not going to give it importance. A few minutes go by and someone comes out of the consultation that he had to enter, and another person is brought in. I'm surprised but I don't care. Almost an hour has passed and about five people have entered before me, I having my appointment more than a week in advance. The truth is that every time I like Estepona less, and this medical attention does not help. (Original) Llego a las 16:25, tengo cita para las 16:30 y orden 2. Para empezar el aire está puesto muy fuerte, pero no le vamos a dar importancia. Pasan unos minutos y sale alguien de la consulta a la que tenía que entrar, y meten a otra persona. Me extraña pero no le doy importancia. Ya ha pasado casi una hora y han entrado como cinco personas antes de mi, teniendo yo mi cita con más de una semana de antelación. Estepona la verdad que casa vez me gusta menos, y está atención médica no ayuda.

Person I was with cut his foot. He was seen to really quickly, hardly any wait. His foot was dealt with well

Very good

(Translated by Google) I was this Sunday with my 8-year-old son with a slit next to the eye caused by a blow, the receptionist notified the infirmary so that he could see it immediately in case we had to go to the hospital in Marbella, we were waiting for about 1 clock hour until That he complained to the receptionist, treating us fatally, since according to him it was not his fault .... I understand it, but what less than to warn that the child had not been treated and he kept coming sick to the doctor and the infirmary. Solution: none, we had to go to the hospital in Marbella to be treated because they ignored us there. (Original) Estuve este domingo con mi hijo de 8 años con una raja al lado del ojo ocasionada por un golpe, el recepcionista aviso a enfermería para que lo viera inmediatamente por si nos teníamos que desplazar al hospital de Marbella,estuvimos esperando como 1 hora de reloj hasta que reclame al recepcionista ,tratandonos fatal, ya que según él no era su culpa....lo entiendo, pero que menos que avisar de que el niño no había sido atendido y no paraba de entrar enfermos a médico y a enfermería. Solución: ninguna, nos tuvimos que desplazar al hospital de Marbella para que lo atendieran porque allí no nos hicieron ni caso.

(Translated by Google) Yesterday I requested care for displacement and they attended me quickly and they were very correct Today the nurse could not be more kind, attentive and professional A thousand thanks to the whole team (Original) Ayer solicité atención por desplazamiento y me atendieron rápido y fueron muy correctos Hoy la enfermera no pudo ser más amable, atenta y profesional Mil gracias a todo el equipo

A las 2:50 del lunes de septiembre acudimos por una urgencia, con una persona a la cual se le a partido un diente y esta muy mareada y en un estado muy malo, y la persona de recepción de enfermos, un hombre, a sido muy borde y maleducado, negando poder acompañar al enfermo que estaba en un estado de shock con mareos, de forma muy maleducada, me ha indicado que espere fuera, y estando vacio la sala de urgencias nos ha hecho esperar unos 15 minutos, lamentable, asi va la sanidad, unos medicos y enfermeros con 0 empatía, solo le deseo a ese recepcionista/enfermero, que cuando el necesite cuidados o atención medica le traten mejor, porque es lamentable su forma de atender a los enfermos y familiares.... LAMENTABLE...

(Translated by Google) Doctors and staff most friendly and patient.(My Spanish is bad) Also the CentroSalud app. works great . I give 1 star less for the building , it is very dated . Despite the refurbishment last year . Estepona is (very) ready for a new CentroSalud!!!! (Original) Doktoren en personeel allervriendelijkst en geduldig.(mijn Spaans is slecht) Ook de CentroSalud app. werkt geweldig . Ik geef 1 ster minder voor het gebouw , het is erg gedateerd . Ondanks de opknapbeurt vorig jaar . Estepona is (heel erg )toe aan een nieuw CentroSalud !!!!

I cut my finger very deep with a knife. I received a quick and professional service. Very grateful.many thanks

Waited a long time then when I asked for help there wasn't a doctor there.Def had a appointment t e t for 11 15w