Featured Reviews


Frequently mentioned in reviews: hotel (43) room (27) views (19) staff (18) service (17) Ronda (16) clean (11) terrace (10) great (10) view (10)
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  • 3/5 Rupert B. 2 years ago on Google
    We stayed in a 'Room with terrace and view'. The supplied photography is artful - the balcony does not really hang over the cliff edge but over the hotel grounds below. Still a great view, mind. Room itself strangely resembled a luxury overnight ferry cabin. No ensuite as such but instead a shower cubicle in one corner, a toilet cubicle in the other and a sink in the room itself. Be aware. Bar and waiting staff absolutely delightful. Friendly, professional, full of enthusiasm. Restaurant food was very good. Great wines at the bar and not overpriced. Spa small but good. Be aware only one sauna (no steam room) and you have to book and pay 8 EUR for an hour's use. However, partner and I both also booked massages at considerable expense and this was a joke. 55 minutes of being rubbed in a circular motion by a stranger's oily hands. No attempt to locate or tackle knots, despite both of our repeated requrests during the uncomfortable session. I suspect the company which the spa treatments are outsourced to ran out of legimitimate masseuses and roped in a couple of random individuals without any training or clue as to what they were doing. They shortchanged us on the time we paid for too, although this was hardly a problem, considering. We complained to both the spa manager and the front desk regarding the massage and I think we were given a 20% discount on it but the final bill was confusingly structured so I'm honestly not sure. We really should have had the cost struck from the bill altogether and been offered something for the uncomfortable waisted hour. The front desk's response that the service was outsourced to another company so there was nothing they could do was an insult to our intelligence. I don't mean to give the impression that our experience at the hotel was a bad one. Just not quite what we hoped for or would expect.
    2 people found this review helpful 👍

  • 5/5 Roger E. 10 months ago on Google
    Certainly the hotel with the best wiev over the scenic landscape of Ronda. City center and the famous bridge within walking distance. The rooms are spaceous, clean and very comfortable. The restaurant Azahar serves delicious dishes. The service is outstanding. Very recommended…

  • 1/5 Brian S. 1 year ago on Google
    The website states they have parking available on-site, but when we arrived they said the lot was full. The lady at the front desk did not even apologize as she explained that we would now be required to pay for parking half a mile away and carry all of our luggage back to the hotel. After a long day of travel, this was the last thing we wanted to do. Additionally, the A/C in the room only heats, no matter the setting. Even just turning the fan on, you can smell and feel the heat. So you have no choice but to leave it off. It's a pretty hotel which has led to good reviews. But overall, I'd say this is a terrible example of hospitality and we would not stay here again nor recommend anyone else choose this hotel.

  • 5/5 Clair m. 1 year ago on Google
    We have spent two nights in this beautiful hotel, we had a room with terrace and Tajo views. The room was very spacious and clean, and has everything you need. Although it was raining the views from our terrace were spectacular. The reception staff were very helpful in recommending places to eat and helping my partner organise a bunch of flowers to be delivered to our room. We enjoyed the bar in the hotel and received excellent customer service from Ivan the bar waiter. He was friendly, attentive and nothing was too much trouble. It’s nice to see someone take pride in their job and enjoy the company of the guests. We made use of the room service and ordered food to our room which came promptly and was delicious. A great service. We wanted to use the spa but we just ran out of time. I can’t recommend this hotel enough and as we are from Malaga we will be back very soon. Thank you for making our stay memorable.

  • 5/5 Dan B. 1 year ago on Google
    Great hotel. Also very good spot to start your day trip in Ronda, easy parking and café with breathtaking views.

  • 5/5 Phil's W. 11 months ago on Google
    From check in to check out this hotel delivers big time. Phenomenal service from all the staff, breakfast was excellent with plenty of choice. The location is stunning, the hotel is professional but relaxed. The level of service is what you would expect from a 5 star hotel. Will definitely stay there again if I ever visit Ronda again.

  • 5/5 Stuart F. 8 months ago on Google
    Great hotel, we used it whilst cycling in the area. Lovely pool, nice scenery from the terrace. Excellent breakfast, would use this hotel again when next in Ronda.

  • 5/5 casey r. 1 year ago on Google
    Me and my wife had a room with terrace overlooking the mountains such a stunning view. The room was clean and well facilitated. The hotel was absolutely wonderful. Restaurant and breakfast severed delicious food. This was the best hotel I've stayed at for the price we paid. Highly recommended 😁

  • 5/5 Kristin T. 11 months ago on Google
    Amazing hotel with a lovely garden and pool area. The rooms are of a very high quality, very comfortable beds, large terrasse overlooking the garden and Ronda valley, stunning. The same high standard both inside and outside. We had dinner in the hotel restaurant Azahar and the food was of the best quality, and perfectly presented. Jose and Ivan in the restaurant were the very best guys for the job and made everything work smothly and with a smile and top service. The same with Alejandro in the bar. He is so serviceminded, friendly and perfect in the job he does. These are just the best people and so important to make this place something speciale. Thank you!

  • 4/5 hugh b. 11 months ago on Google
    The Hotel has spectacular views across the valley. Reception staff were friendly, efficient and helpful. Rooms were to an excellent standard. The only fly in the ointment was that some of the waiting staff came across as a little surly and unhelpful.

  • 1/5 td 10 months ago on Google
    Extremely overpriced and bad service. Small room with a small shower separated. Shower was leaking so floor would get wet all the time. Toilet is separated by a thin door, so no privacy. Price of the breakfast is ridiculous. Staff is not very friendly. On the website they state there is a parking place. Its full very often and 15 euro per day. Its cheaper to park in the centre of Ronda and more parking space. Last but not least. Don’t book the spa. The treatments are horrible and unprofessional. The staff is loud and talking.

  • 5/5 Jim B. 1 year ago on Google
    Nicest place we stayed in Spain. We had a terrace suite with a view over the cliff (worth the upgrade!). Beds, linens, pillows were top quality, and the breakfast buffet was excellent, including dining room views of the canyon. The staff were very professional.

  • 5/5 Scott C. 11 months ago on Google
    Stunning views from this hotel. Watching sunset from the lounge, while enjoying drinks and tapas was the highlight of our stay. The pool is very relaxing as well.

  • 5/5 Susan S. 7 months ago on Google
    We were met at reception by Alvero and he was courteous, professional and a lovely gentleman. The rooms were fabulous. It was so hot in Ronda so it was a relief to just plunge into the pool. Breakfast was delicious. Would definitely recommend this hotel

  • 5/5 Kate C. 8 months ago on Google
    Wonderful old hotel, furnished beautifully. Lovely lunch, served by very attentive staff, at a very reasonable cost. No rush, take as long as you need/want. Wonderfully peaceful, great mountain views

  • 5/5 Lisa W. 7 months ago on Google
    What can I say this hotel is honestly one of the best hotels I have ever stayed in, in spain. Staff will do anything for you and with a smile on their faces. The facilities are well thought out and beautiful settings. Rooms have everything you need. 10/10 we are leaving in an hour but will be back.

  • 5/5 Aldo E. 7 months ago on Google
    Beautiful Hotel located near the historic centre of ronda. Well-maintained and clean. Pristine views from the garden. All staff were very courteous and happy to accommodate all wishes.

  • 5/5 Manuel Hernández V. 6 months ago on Google
    From check in to departure, we want to stand out the professionalism, attention, the smiles, the positivity of all staff, from check in, to the cleaning crew. We want to name Alejandro during breakfast and his time in the cafeteria, always ready to find us our spot by the window, very respectful and of course, always with a smile. If we ever return to Ronda, definitely we will try to find a room. Thank you for making our stay restful and wonderful.

  • 4/5 Ed 4 months ago on Google
    Nice hotel, spectacular views, but far too regimented. Lights on your balcony controlled by the hotel. Television turned on to play football when clearly nobody wanted it. I think someone needs to have a rethink about how the hotel staff interact with guests, and start to think of them as guests rather than passengers. Breakfast was mediocre. Coffee undrinkable. No table service. Not good enough in this day and age.

  • 5/5 Christoph S. 4 months ago on Google
    A large, yet beautiful hotel at the edge of the old town, overlooking the mountains. The receptionists were super nice and even spoke several languages. They helped us with the car parking options and even upgraded us as it was our honeymoon! The room was huge (small suite), modern and chic and we even had a "shower room" and a little terrace. Unfortunately we could not test the Spa (10€ p.P.) as it was booked out that evening. One small remark: Putting sweets and crisps on the table - and then a price list for them next to it is really last century, esp. as we talk just ~2€ for those. Put the welcome gifts visibly out and hide the purchasable ones in the mini bar, thats how it should be.

  • 5/5 Shane M. 5 months ago on Google
    OK for once I am actually lost for words we got martied here and there are no words to describe the utter magnificence of this hotel. Firstly the views are insane secondly the staff oh my God they are the best. This hotel gave me and my wife and our guests the best weekend of our lives I cannot thank them enough Maria you are amazing. All our families were gobsmacked by the beauty of the location but also by the staff I cannot rate this place higher is there a 6th star thank you thank you thank you for making our special day beyond special ❤️

  • 4/5 Maria A. 1 year ago on Google
    Excellent location and very nice hotel. We did not try the restaurant for dinner but the breakfast was definately one of the best I have had, very good selection. The only downside was that the pools were very cold (probably not heated in April) and the ACs in our rooms did not work.

  • 5/5 Chelsea E. 2 years ago on Google
    So stunning. Beautiful view and wonderful service!

  • 5/5 Kroum V. 2 years ago on Google
    Stunning location, beautiful building with gorgeous and well-maintained grounds. Lots of quiet and privacy and yet still only a short 5-minute walk to the Old Town.

  • 5/5 Michael T. 2 years ago on Google
    Great location. Very nice view from the balcony and the area. Great service. Nice and clean rooms. Good facilities. Pool and spa. Parking available. Just an excellent place to stay.

  • 5/5 Inna P. 2 years ago on Google
    Amazing hotel!!!! Super clean and fabulous breakfast 🥞 only restaurant is very limited to take a dinner so need to think and book in advance 😉

  • 5/5 Diane R. 2 years ago on Google
    Fabulous views! Lovely pool and Jacuzzi overlooking the valley. Loved the room devor and sitting room area and all the little touches around the room and surprisingly a fully stocked minibar.. Restaurant Azahar great food wine choice and superb service . Would thoroughly recommend for a romantic getaway..only short walk into Ronda centre.

  • 1/5 Wojciech P. 2 years ago on Google
    Very small rooms, not clean. I do not recommend.

  • 5/5 James B. 2 years ago on Google
    Amazing hotel! Great views

  • 5/5 Ahsan A. 1 year ago on Google
    Very nice, clean, gorgeous hotel with a spectacular view. Great front desk staff, super friendly, super polite, super helpful. I think Catalonia Hotels focus a LOT on customer service and it shows. Even the house keepers are super friendly and helpful. The room was gorgeous, clean, and spacious. We have a 13 year old with us and they already had the sofa bed pulled out and the bed made nicely, it was very welcoming. It is also very reasonably priced.

  • 5/5 Eerik D. 1 year ago on Google
    The room with terrace and Tajo view had super nice view. The room looked okay, but the air conditioning is noisy so didn't want to leave it on for the night and the room got quite warm. The terrace could have sunbeds instead of plain chairs to enjoy it on a sunny day. The garden is beautiful and hotel is located close to the main attractions and also a food store in 5 mins walk. The pool area is great on a hot day. Breakfast had enough choice. Cleaning service starts early, so sleep quality not great, but that seems to be the case in most hotels. We also had dinner in their restaurant but reviewing that separately. Would visit the hotel again when in Ronda.

  • 3/5 James S. 2 years ago on Google
    Cannot agree. Piped music; stroppy reception staff, overworked (charming) waiters; 45 mins to take a drinks order a supper; dining room looked like a travelling salesman hotel; don't even bother to put candles out and flooded with halogens. This is about as interesting as a corporate hotel chain and what a shame given the location and architecture.

  • 5/5 Colette L. 1 year ago on Google
    Beautifully located hotel, it’s slightly out of the historic centre - about a 3 min walk to the bull ring - but this means the views are amazing from the pool area and feels like you’re in a retreat, with views over the mountains.

  • 5/5 Rudy P. 1 year ago on Google
    Good hotel in nice quiet location, with great panoramic views from the sun terraces. Highly recommended.

  • 5/5 Vikas R. 2 years ago on Google
    Amazing view from the hotel. Comfortable bed and location is great. Definitely recommended for stay in Ronda!

  • 5/5 Skip M. 1 year ago on Google
    An awkward hotel and staff, but a comfortable stay in a good location and more than adequate rooms.

  • 5/5 vn V. 1 year ago on Google
    We did spend here few nights during our staying in Ronda. Easy access with parking $15/day so you can park and forget about the car. If you are looking to book a room make sure you do choose room with views as they are astonishing, we were lucky to have the second floor last room on the right which had the best views with breathtaking sunsets. I would say it is some of the best around in Ronda. Hotel is very clean and beds are huge and comfortable, besides our drain in the shower had a pretty strong bad smell but besides that it was excellent. Ideally I would choose to go out for breakfast to see the town but if for any reason you decide to stay in, the breaky offer is huge, pricey but totally worth the money. Hotel does have spa service and massage, totally would recommend the spa $10 plus 1 hour relaxing massage for $70 in that order to make the experience even better. In regards the staff they were helpful and very nice all the time, from receptionist, waiters and spa staff I will definitely come back on our next visit to Ronda

  • 5/5 Amit O. 1 year ago on Google
    Great hotel Large and spotless clean rooms. Smiley service. The only drawback is that it a bit far from the city main attractions but it still worth much the stay. Deferentially excellent experience. Thank you.

  • 5/5 Maria S (. 1 year ago on Google
    Last time we stayed here was a couple of years ago but every time we visit Ronda we pop in for a drink at their lovely terrace with magnificent views!

  • 5/5 Joaquin E. 1 year ago on Google
    My wife and I stayed two nights in a Junior Suite with Terrace (which is really a small balcony) as we travelled around Spain during our honeymoon. The hotel seemed to me more like a lodge which I loved. Very comfy spaces all around. Staff was nice and very helpful. The views are amazing and it’s great to walk around the property. Location is also great. Ronda is small so you’re close to everything. We were greeted with a bottle of cava and a plate of fruit, as well as chocolates and a bottle of water upon our arrival. Nice touch! Buffet breakfast was excellent. The Junior Suite was a good size and the view from the balcony was spectacular. This room included access to the spa (just need to reserve in advance) which we enjoyed both days. Totally worth it!


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