St Mary's Mission Hospital image

St Mary's Mission Hospital

Hospital

😠 We want to know what happened with Esther. She came there to deliver but left there with alot of complications. I as a mother, demand answers and Justice for Esther. All am reading are bad comments about service delivery. Please, close down if you don't care about the patients lives. People often mention hospital, services, care, good, staff, service, patients, medical, doctors, Mary',


Address

Lang’ata, Nairobi, Kenya, Kenya

Website

www.stmmh.co.ke

Contact

+254 20 7851300

Rating on Google Maps

3.60 (187 reviews)

Open on Google Maps

Working Hours

  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: hospital (41) services (23) care (15) good (15) staff (13) service (11) patients (10) medical (10) doctors (10) Mary' (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 emmah n. 2 years ago on Google
    We want to know what happened with Esther. She came there to deliver but left there with alot of complications. I as a mother, demand answers and Justice for Esther. All am reading are bad comments about service delivery. Please, close down if you don't care about the patients lives.
    18 people found this review helpful πŸ‘

  • 1/5 Deborah W. 1 year ago on Google
    Worst hospital ever. Don't go here if you love your life. Watch Esther's story on Lynn Ngugi show. This hospital should be sued for medical malpractice. Would not recommend.
    11 people found this review helpful πŸ‘

  • 1/5 Daniel O. 2 years ago on Google
    Very defective systems, Their Doctors recommend tests after tests with their defective lab then they ask you to pay because they outsource their ct scan who doesn't accept insurance. The same blood taken to the next hospital indicates high level of bacterial infection. Something that their lab and staff could not identify. You ask them for medical report and they take you round. This is hospital is just a name.
    10 people found this review helpful πŸ‘

  • 1/5 Meghan J. 2 years ago on Google
    Neglect, arrogance,uncooth behaviour..after watching a ladies story from Lynn ngugi show.. I don't have any good reviews for you .. you need an upgrade .. also from experience you can do better .
    10 people found this review helpful πŸ‘

  • 1/5 Brenda W. 2 years ago on Google
    unqualified doctors! The maternity wing is the most brutal If anything happens to you while there they will not take responsibility and will keep operating on you even if not necessarily Avoid this hospital at all costs!!!
    8 people found this review helpful πŸ‘

  • 1/5 Maria K. 2 years ago on Google
    Bad hospital just watched a lady called Esther on Lynn ngugi page guys go watch it on YouTube she had a very bad experience with this hospital . Don’t go there or else u will loose ur life . Bad services .
    8 people found this review helpful πŸ‘

  • 1/5 Lorna J. 5 years ago on Google
    Worst hospital at night its a ghost town . The doctors are nowhere to be seen the ones a available are just telling stories in a closed room away from patients. Pathetic.
    5 people found this review helpful πŸ‘

  • 1/5 Georgina W. 5 years ago on Google
    pregnant women are not safe here. I have never delivered in this hospital, but there are countless pregnant women who have either died or been operated on without cause or consent, and they are not properly taken care of after the procedure. I know a case of a woman who was removing bandages from her vagina a week after she was operated on and discharged from the hospital. These stories are in the public...shame!!
    5 people found this review helpful πŸ‘

  • 5/5 Life With P. 2 years ago on Google
    For me every time I go there it’s an epic experience, I delivered there in 2017 and I went back there for my 2nd born this year 2021. every visit is an improvement to the services. I highly recommend the facility never disappointπŸ‘
    4 people found this review helpful πŸ‘

  • 5/5 Kirimi K. 5 years ago on Google
    It's the best place to get treatment, their hospital bills are cheap and affordable
    3 people found this review helpful πŸ‘

  • 3/5 Shote A. 5 years ago on Google
    The new management unable to manage the hospital efficiently.
    3 people found this review helpful πŸ‘

  • 1/5 John M. 4 years ago on Google
    I remain surprised how I can be handed over a Handwritten bill to pay without the breakdown of what I'm paying for!! the amount is so suspicious that it could be cooked, this is so disappointing. I was not only the victim I'm speaking for many who might not express their disappointment.
    3 people found this review helpful πŸ‘

  • 1/5 Edmond Z. 2 years ago on Google
    Used to be an excellent option in service delivery, now it's just another place with slow, unorganized services. Hardly delivers on time. The staff is all about money! Mr. Evans Omuok you are a disappointment!
    3 people found this review helpful πŸ‘

  • 1/5 Somoe M. 1 year ago on Google
    I don't recommend this hospital at all. They are not keen with treatment and you have to push and keep following doctors around for treatment. My experience at the hospital was BAD!
    3 people found this review helpful πŸ‘

  • 4/5 Geoffrey M. 10 months ago on Google
    St. Mary's Hospital Langata is a commendable healthcare facility. The staff members are professional, courteous, and attentive to patients' needs. The hospital maintains high standards of cleanliness and hygiene. The medical services provided are top-notch, with skilled doctors and advanced equipment. Although there is room for improvement in waiting times, the overall experience at St. Mary's Hospital Langata is positive, making it a reliable choice for quality healthcare.
    3 people found this review helpful πŸ‘

  • 5/5 James K. 7 months ago on Google
    St. Mary's Mission Hospital stands as a beacon of healthcare excellence, deserving of a solid 5-star rating. Located in a serene setting, this hospital offers a comprehensive range of medical services with unwavering commitment to patient well-being. The moment you step into St. Mary's, you're embraced by an atmosphere of care and professionalism. The hospital's modern facilities and state-of-the-art medical equipment ensure that patients receive top-notch care. The hospital's medical staff, including doctors, nurses, and support teams, are the heart of its success. Their expertise, compassion, and dedication to patient care guarantee that every individual receives personalized attention and effective treatment. St. Mary's Mission Hospital's role in the community goes beyond healthcare. It actively engages in community health initiatives, wellness programs, and health education, reinforcing its commitment to the well-being of the region it serves. The hospital's strategic location adds to its accessibility and convenience, ensuring that patients can receive prompt and reliable medical care. With a track record of excellence and a focus on patient satisfaction, St. Mary's Mission Hospital is a trusted healthcare institution that deserves its 5-star reputation. For those seeking exceptional medical services in a caring and compassionate environment, this hospital remains a beacon of health and healing.
    3 people found this review helpful πŸ‘

  • 1/5 dizdimples 10 months ago on Google
    Only thing I can say is go to this hospital at your own risk, because as soon as you enter it's like they are Mason's of death only God will help you leave there alive, I repeat only God.
    3 people found this review helpful πŸ‘

  • 5/5 Joseph K. 3 years ago on Google
    Dr.Collins Radio is one of the doctors not to be forgotten. Very helpful and working from his heart. Thank you so much brother.
    2 people found this review helpful πŸ‘

  • 5/5 Alex K. 1 year ago on Google
    Its a simple Hospital where the local citizen can go for treatment. Its affordable and having fantastic doctors. Its well kept and very clean, just a few worn out items but that comes with regular use
    2 people found this review helpful πŸ‘

  • 1/5 Caroline m. 4 years ago on Google
    Baaad Services are slow And a system failure literally crippled the hospital Long queues of patients waiting to be helped It's all just a big mess Wouldn't recommend it
    2 people found this review helpful πŸ‘

  • 5/5 Timothy O. 5 years ago on Google
    Services have greatly improved. Despite the queues waiting times have greatly reduced. Thank you St Marys
    2 people found this review helpful πŸ‘

  • 5/5 Fina M. 11 months ago on Google
    The facility runs 24 hours. The health workers are really kind and caring, almost all medicines are available in the pharmacy, the Lab. is well equipped, the Lab technicians are very efficient, kind and quick. God bless them all.
    2 people found this review helpful πŸ‘

  • 5/5 Omollo V. 5 years ago on Google
    Best services. Friendly staff. Pocket friendly
    2 people found this review helpful πŸ‘

  • 1/5 Martin M. 4 years ago on Google
    I have been waiting for the Doctor since 7.00am. I am told that they are in a meeting. Surely! This is suicidal to patients
    2 people found this review helpful πŸ‘

  • 5/5 JOSPHINE M. 4 years ago on Google
    Nice services
    2 people found this review helpful πŸ‘

  • 5/5 Faith M. 7 months ago on Google
    Exemplary clean place, good patient care, very spacious, wards are very clean, staff are friendly and give good patient care, I recommend the hospital
    2 people found this review helpful πŸ‘

  • 5/5 Jane N. 6 years ago on Google
    Fast and efficient services the staff are great team
    1 person found this review helpful πŸ‘

  • 3/5 nancy m. 5 years ago on Google
    Cheap facility accepts nhif
    1 person found this review helpful πŸ‘

  • 1/5 Richie G. 11 months ago on Google
    Mama lucy is better this is a public hospital because poor services just know pay this pay that and unprofessional staff just asking umelipa ama bado
    1 person found this review helpful πŸ‘

  • 4/5 Innocensia O. 6 years ago on Google
    Is a decent hospital that offers affordable healthcare. Patients Travel from far flung areas to come to the hospital. It gets pretty full on weekdays. Best time to visit the hospital is late afternoons or at night since they open 24 hours a day. At night they only handle emergencies well, the labs are closed but the service is fast because the number of patients is low. Parking is adequate.
    1 person found this review helpful πŸ‘

  • 5/5 Absame O. 11 months ago on Google
    My first visit was on Wednesday 4th May 2023 and owh my God I was amazed by the international services rendered to my patient who is my lovely sister... I hope all hospitals in kenya would have give such services to their patients... St. Mary's starting from the security to the our staff to their professionals are all smart, intelligent, intellectual and full of humanity... May Almighty Allah s.w.t bless that hospital and its staff.... I love you all... and still I will come back on Monday and am looking forward to get the standards of professionalism and respect given to me if not more. Thanks and God bless you all
    1 person found this review helpful πŸ‘

  • 1/5 antonio k. 2 years ago on Google
    Worst place for emergency cases you will have to queue and wait they dont care.
    1 person found this review helpful πŸ‘

  • 1/5 Vipin V. 2 years ago on Google
    Sorry to say, very worst experience.
    1 person found this review helpful πŸ‘

  • 5/5 dennis n. 1 year ago on Google
    I loved the place,,their services are good and also their workers are experienced in what they do..although the laboratory department are abit slow
    1 person found this review helpful πŸ‘

  • 4/5 Diana O. 1 year ago on Google
    Their services are good. The doctors and nurses are welcoming. The hospital is clean
    1 person found this review helpful πŸ‘

  • 5/5 Julius G. 4 years ago on Google
    100% good care
    1 person found this review helpful πŸ‘

  • 5/5 Mark T. 3 years ago on Google
    It's has nice and customer oriented staff. They have the best service.
    1 person found this review helpful πŸ‘

  • 4/5 Camillus John K. 3 years ago on Google
    The Doctors and medical team are the best . God protect and give you the grace to help you continue doing what you do best . Bless bless kabisa
    1 person found this review helpful πŸ‘

  • 5/5 benard o. 5 years ago on Google
    This is one of the best Children's hospitals in Africa. Always ranked and recognized far and wide. Purpose to reach them within Nairobi and it's outlets.
    1 person found this review helpful πŸ‘

  • 5/5 joseph t. 3 years ago on Google
    A good hospital in terms of quality,with a recently ISO certified laboratory offering quality low cost tests.
    1 person found this review helpful πŸ‘

  • 5/5 Claire S. 4 years ago on Google
    Excellent service
    1 person found this review helpful πŸ‘

  • 5/5 ERICK Y. 3 years ago on Google
    A standard hospital
    1 person found this review helpful πŸ‘

  • 5/5 Vincent A. 4 years ago on Google
    HOLISTIC HEALTHCARE
    1 person found this review helpful πŸ‘

  • 3/5 Samson O. 6 years ago on Google
    Nice
    1 person found this review helpful πŸ‘

  • 5/5 Samburu F. 4 years ago on Google
    Experienced, God fearing Doctors and Nurses have made St. Mary's what it is today
    1 person found this review helpful πŸ‘

  • 4/5 M_I 4 years ago on Google
    One of the best children's hospital in Kenya.

  • 4/5 victoria m. 5 months ago on Google
    Timely services,good reception. My favorite hospital

  • 5/5 Alex K. 6 years ago on Google
    Awesome hospital for children. You will always find a pediatrician here. However, they sometimes impose extra services such as immunizations that may not be necessary or urgent. There’s a small play area for kids with a few facilities. This makes it easy for kids especially those who fear going to the doctor. If your child is sick, I highly recommend this place.

  • 5/5 wambui m. 5 years ago on Google
    ❀️

  • 3/5 Callie Weed F. 6 years ago on Google
    It was a nightmare. The place was full to capacity. Thanks to the rains. Children are sick, sick and getting more sick. It's like an outbreak. Anyway, I waited for an hour before seeing the doctor. I'm glad that my kid was not need immediate attention. Otherwise, the doctor was very friendly.

  • 4/5 Daniel M. 5 months ago on Google
    A Catholic Church based hospital close to Lang'ata Women's Prison and police Dog πŸ• unit. The hospital πŸ₯ is surrounded by several housing development estates.

  • 4/5 Stephen N. 1 year ago on Google
    They have a good service attendance

  • 5/5 hollet m. 5 months ago on Google
    I have trained from this facility, and from experience they're provide a CLIENT -CENTERED CARE

  • 5/5 Mickie M. 4 years ago on Google
    I don’t understand why there isn’t an entrance via Manyaja Rd

  • 1/5 kelvin k. 6 months ago on Google
    The cashier lady is very rude, she refused to provide me with a pen to fill in the registration form, telling me that she only has one pen she can't help me, I'm surprised a whole hospital doesn't have a pen for customers, overall the doctors have a good service

  • 4/5 Dyphna A. 6 years ago on Google
    The charges were fair with good services

  • 4/5 Kerry M. 3 years ago on Google
    Offers great and friendly care to children. Great facility in deed.

  • 1/5 rachel k. 6 months ago on Google
    If there was a zero rating, that's what this hospital is worth, very disorganized, patients queue the whole day, substandard clinical management, incompetent clinicians in OPD/ER, the worst generic medications that don't work, NOBODY SEEMS TO CARE ABOUT THE IMPACT THESE HAVE ON PATIENTS - I doubt whether this is the kind of treatment Jesus would love patients to get (this being a catholic mission hospital)

  • 1/5 Grace W. 3 years ago on Google
    Encountered two unfriendly staff

  • 1/5 Catherine w. 7 months ago on Google
    Your call center is very disappointing, ever unavailable and when available you receive n they don't talk and your credit ends up kukuliwaπŸ€¦β€β™€οΈ

  • 5/5 Jeremiah M. 6 years ago on Google
    This is a nice place with excellent services

  • 1/5 nduta w. 11 months ago on Google
    Rude cashiers Mismanagement Poor customer service Wouldn't recommend anyone to this hospital

  • 1/5 cleophas k. 6 years ago on Google
    the most shittiest hospital have ever attended. A child is crying because of pain and you still take your time, for six hours, only blood sample is taken. Then i pay cash and you still bill nhif. The worst ever!

  • 5/5 hosea f. 5 years ago on Google
    The nurses are friendly and so caring

  • 4/5 brian s. 4 years ago on Google
    Easy to locate, parking available but gets a bit crowded during visiting hours, access to public transport also very easy

  • 5/5 Mwanyigha W. 5 years ago on Google
    Great place to be when sick, 24hours hospital and good and caring staff.

  • 5/5 Simiyu R. 4 years ago on Google
    Provide best health care services at affordable rate.

  • 4/5 Kevin Ian M. 5 years ago on Google
    It is a Mission Hospital run by the Assumption Sisters of Nairobi and has two official branches, one in Lang'ata, Nairobi and the other in Elementaita. It offers services to people in all cadres of life and operates 24 hours, 7 days a week. It has both inpatient and outpatient services as well as dental services and maternity amongst others.

  • 5/5 Meka M. 4 years ago on Google
    The service is very good

  • 4/5 Sylvanus W. 5 years ago on Google
    Best experience with all the proces6

  • 4/5 Jedidah k. 5 years ago on Google
    Fairly priced modern health care facility

  • 5/5 dickson m. 5 years ago on Google
    Their service has improved dramatically

  • 3/5 Anne W. 5 years ago on Google
    OK

  • 5/5 Cepha O. 5 years ago on Google
    A place to be and a place you can learn

  • 1/5 GRACE G. 2 years ago on Google
    Very slow services ..rude doctors and unqualified nurses i had a very bad experience i cannot recommend anyone

  • 4/5 CHARLES C. 5 years ago on Google
    Its a nice hospital with almost all the required equipment to offer holistic care.

  • 5/5 Grace W. 4 years ago on Google
    (Translated by Google) The consultation, the lab, the drugs are cheaper. They provide a chance for everyone to access medical care (Original) La consultation, le labo, les mΓ©dicaments sont moins chers. Ils offrent une chance Γ  tout le monde d'accΓ©der aux soins mΓ©dicaux

  • 4/5 Julie M. 3 years ago on Google
    It's clean

  • 5/5 abraham m. 3 years ago on Google
    Service time is short

  • 1/5 Ismail A. 3 years ago on Google
    Dont ever go to the dentist.

  • 1/5 Mucha J. 2 years ago on Google
    They do not pick emergency calls

  • 1/5 Chumba K. 3 years ago on Google
    This Hospital is a total Joke on Saturdays, Doctors are rushing to disappear by 1 PM and teenagers serve as Doctors or Consultants. Very Very Very Slow and Poor response in terms of Service and directions.

  • 5/5 BONIFACE K. 3 years ago on Google
    St Mary's langata hospital I thank you for good service and Doctor Collins you are such a good hearted man.u made us feel we are at the right place.u r the best and thank you.God bless you

  • 1/5 joel m. 3 years ago on Google
    Registration processes to slow. Very disappointed. @ St Mary's Langata.


Call +254 20 7851300 Open on Google Maps

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