Worst experience. Exceptionally slow no empathy they all look like they are on a go slow. Who manages the Rongai branch. Patients deserve better

Please find a way of motivating your employees. This gentleman at the reception is grumpy and rude for no reason

Yesterday evening my champ developed some attacks ,he had seizures ,high temp and his oxygen levels were low and we rushed him to Aar ngong where after some thorough investigation they gave us a referral for admission at The Nairobi Women's Hospital rongai ,we were rushed there by an ambulance but on reaching there the hospital denied to take my son in the name of they had not received any calls of which am a witness Aar had called them. We stayed for 30 mins in the ambulance with zero attendance until when one of the docs came looked at the kid and told me that since he is using 10%of the oxygen he seems ok..Really now??? She then told me that they can't admit the kid cz 'its a long holiday'and there are no pediatrician and also there are certain things they should look into 😩😩 I became mad and asked them if we should gamble between what they are saying or saving a life? My question was what's an emergency??? What degree of sickness does one has to have to be attended to?? What if my son had worsen ? What if? What if? Are this hospital all about money more, other than saving life.. I looked at my kid and I couldn't bear to see him in pain ,I took off the referral papers and told the ambulance driver we go to another facility. And thanks heavens we were received well at Luton Hospital l and my champ is now stable.. Shame on the two docs who handled us badly and to The Nairobi Women's Hospital your job is to save lives

Avoid this hospital if you looking for good and fast service. A regular routine took us 4 hours with some of the doctors not available in their offices. Hated the experience since no one even seems to care.

Poor customer service. Calling the mobile number and being told to hold on line for more than 5 minutes.

Worst experience ever, I was promised my patient would be discharged by 8 am in the morning(don't promise if you can't keep your promise) here I am at 2pm is when We were finally cleared. Admission process took too long yet my patient needed an 'emergency procedure'. Poor, slow and very unpleasant processes, and the resident doctor didn't help easen the process, uurrgh, so frustrating. I wouldn't recommend the hospital to anyone.

Worst experience ever. Worst services ever!! Why say it's a 24 hr hospital when the night shift doctor is this lame. It's been 3 hours and the doctor has not come back. I'm only waiting because they made me pay before consultation. I'll remember to stay at home the next time I fall sick at night. Not worth it.

Very clean. Good service

A decent hospital located in Ongata Rongai. Customer service was good.

Their services are impressive and attend to clients in a friendly manner

Clean and efficient service. Reasonable on most of the services offered. Did xray and ultrasound.

Had a patient in pain, told to come in at 10am. The surgeon comes in at 1pm, and still waiting in line. Very poor customer service and no regard for patient's healthcare

Thanks NWH for saving my wife's life.excellent customer care service. Professional staff. Modern health facility

Very poor services and rude doctors.

Easily accessible, services are also pretty good. Would highly recommend.

Nice place... Wonderful services.. Good people..... I like the place

Nairobi woman's hospital is the place where we get medical help in these region

Very slow service and expensive

The Nairobi Womens hospital Rongai is a health facility located in Kajiado county,Kajiado North constituency,Ongata rongai,Nkaimurunya sublocation.It is along Ongata rongai-Magadi highway and easily recognisable and if not familiar with the area,you can find your way easily to there by the help of google maps from tuskys bus station.The hospital offers most of the medical services and got dedicated surgeon to ensure you get the best service.They have a cool reception and waiting lounge to ensure that visitors will be comfortable as they await to be served and don't worry if you get there while you are thirsty since clean,distilled FREE water is available at the reception, enabling you to take your prescription from there if need be.They operate 24 hours thereby ensuring you will be well handled by the welcoming professional staff.Thank You.

Great service.