Avenue Healthcare Rongai clinic image

Avenue Healthcare Rongai clinic

Medical center

👍👍 The best outpatient clinic, friendly staff, knowledgeable and very cool environment. With Dr. Karl I feel sorted......kudos and keep it up... People often mention great, hospital, services, Karl, experience, staff, doctor, Rongai, service,


Address

2nd Floor, Maasai Mall, Magadi Rd, Ongata Rongai, Kenya

Website

www.avenuehealthcare.com

Contact

+254 711 060620

Rating on Google Maps

4.60 (26 reviews)

Open on Google Maps

Working Hours

  • Sunday: 9 am to 3 pm
  • Monday: 8 am to 8 pm
  • Tuesday: 8 am to 8 pm
  • Wednesday: 8 am to 8 pm
  • Thursday: 8 am to 8 pm
  • Friday: 8 am to 8 pm
  • Saturday: 9 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: great (9) hospital (9) services (9) Karl (8) experience (7) staff (6) doctor (6) Rongai (6) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 alice s. 3 years ago on Google
    The best outpatient clinic, friendly staff, knowledgeable and very cool environment. With Dr. Karl I feel sorted......kudos and keep it up...
    5 people found this review helpful 👍

  • 5/5 lilian l. 3 years ago on Google
    I was beyond impressed with my experience at the doctor’s office. My first contact was with Getrude the receptionist and I was completely blown away by how helpful and kind she was and how fast she was at getting back to me! A lot of doctors don’t realize how important it is to have a receptionist like Getrude. The first point of contact is crucial! Now onto the appointment… my appointment ran on time, Dr Karl was really knowledgeable and made me feel comfortable throughout the appointment! I would highly recommend this medical group!”
    2 people found this review helpful 👍

  • 1/5 purity g. 5 years ago on Google
    Avenue Ongata Rongai branch... The receptionist on 17/2/19 is spoiling for you. The rudest person I have met, doesn't relate well with patients, she made me cry that day and I swore to never go back there.
    2 people found this review helpful 👍

  • 1/5 Nancy C. 4 years ago on Google
    Worst experience. Exceptionally slow no empathy they all look like they are on a go slow. Who manages the Rongai branch. Patients deserve better
    2 people found this review helpful 👍

  • 1/5 Annie M. 5 years ago on Google
    Slow and no clear communication on what's happening. Not satisfactory something need to be done to reduce turn-around time.
    1 person found this review helpful 👍

  • 5/5 Benn Gitonga K. 1 year ago on Google
    Having being a regular client for 3 years now ,nothing to complain on….astounding experience as usual. from the receptionist to the Doctors…beautiful service.. call of urgency is adhered too every patient..They never drop the ball.!special thanks to Doc Amina,Doc Karl,Doc Omar ,they are keen to details,kudos.always maintaining customer service relations.. The staff make Avenue clinic to outshine other cooperates.. Kudos avenue
    1 person found this review helpful 👍

  • 5/5 Sheila K. 3 years ago on Google
    The doctors are professional, caring and so great with kids. I remember my son had a blood infection. So he was to get an injection put on his arm. I don't know u doctor call but it was his first time. Before I went to avenue I took him to the nearest hospital but the way they handled my son was terrifying. So I decided to go my usual hospital and but do I say I was shocked wen the Doc Karl handled my son with care, games and agreed to be injected without even a tear falling. I hope we get more of him in hospitals... Thanks again Doc.
    1 person found this review helpful 👍

  • 5/5 Hellen R. 3 years ago on Google
    Very professional and courteous. You immediately feel better because you are treated with care. Thank you Dr. Karl for treating my sister. 👍🏾
    1 person found this review helpful 👍

  • 5/5 Sally W. 3 years ago on Google
    They take each story as their own..personifying the experience. A home away from home and creating a better healing process. I personally want to thank Dr Karl, a stranger that became family always guiding one through the process and owning each of my and my family's struggle as his very own. Asante sana!!
    1 person found this review helpful 👍

  • 3/5 Husein J. 6 years ago on Google
    The Ongata Rongai Clinic, located on the second floor of the Maasai Mall (Uchumi Building), was officially opened in January 2013, making it Avenue's 12th clinic in Kenya. The Clinic Facilities Include: - 3 Consulting Rooms - Procedure Room - Pharmacy Services - Laboratory Services Branch Manager: Dr. Laura Sagina Nadeche Shiundu Avenue Healthcare's Ongata Rongai Clinic is located on the second floor of Maasai Mall (Uchumi Building)
    1 person found this review helpful 👍

  • 5/5 Ruth A. 3 years ago on Google
    The facility is well equiped and giving upto date quality healthcare services...It has a great team who will go an extra mile to meet the patients needs.i highly recommend for anyone looking for a healthcare facility within RONGAI.
    1 person found this review helpful 👍

  • 4/5 eutie m. 6 years ago on Google
    Thanks NWH for saving my wife's life.excellent customer care service. Professional staff. Modern health facility
    1 person found this review helpful 👍

  • 1/5 Morgan Y. 5 years ago on Google
    Worst experience ever. Worst services ever!! Why say it's a 24 hr hospital when the night shift doctor is this lame. It's been 3 hours and the doctor has not come back. I'm only waiting because they made me pay before consultation. I'll remember to stay at home the next time I fall sick at night. Not worth it.
    1 person found this review helpful 👍

  • 5/5 c k. 7 years ago on Google
    Personally I have been there twice,first seeking my wife's medication,which was done perfectly, secondly my sons visit.Its the best hospital I can say.More so,great thanks to madam Dr. Anne.Other name I can't but thanks a lot.
    1 person found this review helpful 👍

  • 4/5 Dan F. 7 years ago on Google
    Support stuff offer great help here.
    1 person found this review helpful 👍

  • 5/5 Linet O. 3 years ago on Google
    Impressed with the great services . I am a very satisfied customer indeed.

  • 5/5 Elick m. 6 years ago on Google
    Nice place... Wonderful services.. Good people..... I like the place

  • 5/5 Joe N. 2 years ago on Google
    Great customer care, doctors keen to listen and always treat promptly the best way they can. I do recommend Avenue H. Care Rongai..Masai Mall

  • 5/5 Catherine N. 3 years ago on Google
    I've always had a great experience at the rongai branch...the staff are friendly and always go an extra mile for their patients...I highly recommend it

  • 5/5 Elaine L. 5 years ago on Google
    Best services ever! Thumbs up 👍

  • 5/5 Moses N. 4 years ago on Google
    😎

  • 5/5 Njeri N. 5 years ago on Google
    Services are great, TAT is amazing and Staffs are great help

  • 5/5 Mercy E. 3 years ago on Google
    Best outpatient clinic and the staff are so friendly..thanks Dr. Karl

  • 5/5 Kimmie K. 3 years ago on Google
    Dr Karl Daniel should be given an Oscar for the magnificent work he does at the hospital. Best doctor in the world!

  • 2/5 Laura L. 5 years ago on Google
    This hospital nid to av a resident doctor, we are tired of your interns who Google while we sit there watching n waiting to hear what next

  • 1/5 Dalphyne P. 6 years ago on Google
    Very disappointed. Poor Quality Services

  • 5/5 Biancah W. 3 years ago on Google
    I had a wow experience ,, am a highly satisfied customer.

  • 3/5 Vincent O. 6 years ago on Google
    Has laboratory services, ambulance, attends to cases of gender based violence, dentists available. It's just ok place

  • 5/5 Victor G. 3 years ago on Google
    Excellent service. Keep it up. Kudos.

  • 5/5 jay R. 4 years ago on Google
    The Nairobi Womens hospital Rongai is a health facility located in Kajiado county,Kajiado North constituency,Ongata rongai,Nkaimurunya sublocation.It is along Ongata rongai-Magadi highway and easily recognisable and if not familiar with the area,you can find your way easily to there by the help of google maps from tuskys bus station.The hospital offers most of the medical services and got dedicated surgeon to ensure you get the best service.They have a cool reception and waiting lounge to ensure that visitors will be comfortable as they await to be served and don't worry if you get there while you are thirsty since clean,distilled FREE water is available at the reception, enabling you to take your prescription from there if need be.They operate 24 hours thereby ensuring you will be well handled by the welcoming professional staff.Thank You.

  • 5/5 Kevin L. 3 years ago on Google
    It offers great services, professional medical care. I would recommend to anyone.

  • 5/5 Nicholas A. 7 years ago on Google
    Has CT Scan, X-ray

  • 3/5 ivan b. 6 years ago on Google
    medical services are awesome

  • 1/5 minani p. 3 years ago on Google
    Patrick

  • 3/5 Kelvin N. 6 years ago on Google
    Clean and friendly doctors.

  • 4/5 mbote n. 6 years ago on Google
    Caring hospital

  • 4/5 vinny b. 5 years ago on Google
    clean than I expected

  • 5/5 Prince G. 5 years ago on Google
    Good

  • 5/5 Collin O. 4 years ago on Google
    Good, but slow in responses

  • 5/5 Ralph S. 5 years ago on Google
    Awesome place of work

  • 3/5 Beth M. 4 years ago on Google
    Poor poor poor very poor time management when it comes to CT scan.

  • 5/5 Boniface M. 4 years ago on Google
    No complaints, Service for humanity...💉

  • 4/5 Brian K. 4 years ago on Google
    24 hours service

  • 1/5 SupriseKe T. 4 years ago on Google
    You should have resident radiologists. Waiting for results zitumwe then reports via mail issa show of unprofessionalism. Spent 4hours yet u guys weren't busy


Call +254 711 060620 Open on Google Maps

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