Supermac's & Papa John's Roscommon image

Supermac's & Papa John's Roscommon

Restaurant Fast food restaurant Sandwich shop Family restaurant

One of the Most Revieweds in Roscommon Urban Electoral Division


Address

Athlone Rd, Ballypheasan, Roscommon, F42 RY88, Ireland

Website

www.supermacs.ie

Contact

+353 90 663 8000

Price rating

$ $$$

Rating on Google Maps

4.30 (1K reviews)

Open on Google Maps

Working Hours

  • Sunday: 11 am to 11 pm
  • Monday: 11 am to 11 pm
  • Tuesday: 11 am to 11 pm
  • Wednesday: 11 am to 11 pm
  • Thursday: 11 am to 11 pm
  • Friday: 11 am to 11 pm
  • Saturday: 11 am to 11 pm

Featured Reviews


Frequently mentioned in reviews: staff (13) busy (11) service (8) people (8) time (7) Good (6) chicken (6) burger (6) clean (6) experience (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Mira Tharwat K. 11 months ago on Google
    The pizzas were so fresh and tasty.
    6 people found this review helpful 👍

  • 5/5 Shuttermaniac P. 1 year ago on Google
    Never have to wait too long, it's the handiest place for bringing the girls for a quick lunch. Plenty of parking and close to the town centre. Clean and accessible for everyone.
    1 person found this review helpful 👍

  • 1/5 Chris O. 3 months ago on Google New
    The food is not fast I was given a little stand with a number on it and waited patiently for 10 minutes. I enquired at the counter and the cashier didn't know what I had ordered. The manager said it was being prepared but I insisted on a refund. Refund received, will not be going back for slow food. Manager said it was busy but it was only moderately busy being 245PM . I was offered the food (garlic and cheese fries with bottle of water)on the house but I did not avail as I do not want to sponsor slow service. Folks if you are waiting uneasonably long nake sure you ask for refund and go elsewhere. You will be doing the restaurant a favour because this will encourage a better service in the future. *Update Service is still as shocking as ever waited over 8 minutes doe asack box, hardly the most complicated order to prepare. Decided to time it on my phone with stopwatch. Showed lady behind counter she just curtly resposded that they were busy, refused to give her name so that I culdmake complain. Sent email to John in customer service.
    1 person found this review helpful 👍

  • 5/5 Martin N. 4 months ago on Google
    The biggest crow of people I have Ever seen in a super macs And A line of cars at the drive through The young people that was working Last Friday nite be proud of your Self's to cope with such pressure I will never know 15 mind I got my food And a christmas present God would not be able to do it Any better 100 per cent

  • 4/5 Gerry D. 8 months ago on Google
    Very busy. Good level of staff. Friendly and helpful. Family friendly.

  • 4/5 Pat K. 1 year ago on Google
    Fantastic food most staff very friendly. Did not like to see a Staff member wiping tables with a cloth, proceed to the gents toilet use the urinal with cloth in hand. Did not wash his hands going straight back out and continue to wipe tables . Great Place for Food but that kind of behaviour is disgusting !!!

  • 3/5 Caroline D. 5 years ago on Google
    Clean staff are always under pressure there is a need for better veggie options

  • 5/5 Kevin C. 4 years ago on Google
    Busy place good food parking not great but worth a visit

  • 3/5 Tommy B. 4 years ago on Google
    Ordered online, showed up 10 min after order ready time but they hadn't turned on that computer, so nothing had been started yet.

  • 1/5 Justin 5 years ago on Google
    Poison

  • 4/5 Thomas L. 6 months ago on Google
    Usual supermacs high quality. But it's expensive. Good seating at this one and there's other options down the shop as its all part of same establishment.

  • 2/5 Mitch H. 7 months ago on Google
    Not a great visit . Order was wrong , bacon and cheeseburger with no bacon... Chips soggy and cold , Partner's chicken burger was totally smothered in burger sauce. The restaurant was immaculately clean. staff tidying up were lovely . Beginning to think it's just supermac in general wrong orders but in an immaculate setting .

  • 5/5 Anne N. 8 months ago on Google
    A fabulous place to eat. Food was so fresh. Loved it.

  • 5/5 Nesrine H. 4 months ago on Google
    It’s my first experience here and the person who took our order Cibelly made me want to come back. Her kindness and valuable advice, made our visit to PaPa Johns feel more enjoyable than what I usually experience at fast-foods restaurants, even considering often during our brief interaction she had a supervisor breathing down her neck. If she hadn’t been as graceful as she was I probably would haven’t enjoyed the experience as much. Consequently I may not have ever returned to what somewhat appeared to be an oppressive environment. I hope someone with clout praises her and simultaneously coaches that supervisor.

  • 4/5 Mary G D. 8 months ago on Google
    The girls were super as I have food intolerance .they discussed the menu with me I had a lovely g f & D/F roll toasted .with a variety of salads & meat.tomsto.soup.&. a cup.of coffee . It was 10 out of 10 .you are very lucky to have such caring staff one girl was new but you wouldn't know as the other girls were helping her along .thank you. For a great experience 🙂

  • 1/5 Passion for A. 6 months ago on Google
    Please bring back the old chicken nuggets, the new ones are disgusting. Always either overcooked and hard or under cooked and rubbery!. Shame as i use to love going here and its the only decent fast food spot in Roscommon. Really hope it gets changed back but i assume they cant do much about it.

  • 4/5 Gerry H. 6 months ago on Google
    The food was very good. Why I gave it a lower mark is that in the past if you had fish and chips to eat in it was on a plate. Now it is in a box. Also I now had to ask for tartare sauce as before it came on the tray. I wanted ketchup for the chips. 6 sachets that I tried I was unable to open.

  • 5/5 Cathal F. 4 months ago on Google
    Come here a lot and staff is very nice and I love the food, if you are wondering what to get, get a large strawberry milkshake, 4 chocolate cookies, cheese pizza and a plain beef burger meal deal

  • 5/5 Sean L. 1 year ago on Google
    Good Service... A little bit Robotic with zero personality added but delishious chicken, got our milkshakes from The Circle K Garage part as the SuperMacs shakes are disgusting..

  • 4/5 Anne D. 2 years ago on Google
    We stopped here for a break from Westmeath to Knock and found that this place had lovely and clean facilities. We had an ice cream which was needed for our voyage. Busy, but lots of space inside and outside

  • 5/5 Derek M. 1 year ago on Google
    Busy yet spacious, crowded but not too crowded. Staff are friendly and food arrived bit slow yet it was hot which is the most important thing. Car park is quiet busy lack of spaces is the issue, cars driving in all directions no road markings. This review is solely based on restaurant/food experience not overall experience which would be a 3 star.

  • 4/5 Vera O. 1 year ago on Google
    Good food. Quick service. Reasonable prices. Friendly staff. Plenty of parking or there is also a drive through.clean toilets.

  • 1/5 Cheryl F. 1 year ago on Google
    Terrible service, unhelpful staff. Got our order wrong twice, when I sat down to eat eventually, it still wasn't right but I just said nothing, wasn't worth it, food was already cold.

  • 2/5 Alan 1 year ago on Google
    If it's busy and ur not local ur as well off not stop. Unless u have an abundance of time on ur hands. The Q system leaves lot to be desired

  • 3/5 Donal D. 1 year ago on Google
    Good food, Very busy with bankholiday busstle. Circus nearby brought in more people. Enjoyable pitstop.

  • 1/5 Johnathan P. 1 year ago on Google
    Place was filthy and it wasn't that busy, had to clear tables ourselves. Pizza wasn't cut properly,was thrown together, the chips were like rubber. Chicken breast sandwich was cold. Could also do with lower dryers in toilets or paper towels for kids to dry their hands as driers are to high over sinks. No toilet paper either, told a young staff member and he wasn't too bothered. Standards fairly slipping.

  • 1/5 Rebma N. 1 year ago on Google
    Waited over an hour for my meal this evening. Ended up walking out with nothing and wasted my money along with other people who were waiting for 45 minutes. Absolutely shocking. Packed full of people and have people waiting over an hour for a cheese burger and chips. Still taking orders when they can’t even complete the ones already taken. Ridiculous. Have about 20 people working there and can’t even make meals within a reasonable amount of time. Will never set foot in this supermacs again!

  • 1/5 Thomas M. 1 year ago on Google
    Food standard has dropped. Also got my burger wrong; telling me they will bring it up to the table. Never came, when out of time went to counter again and got a plain burger with no salad etc. which I didn’t order. 1 star for quality of food and 1 star for bad service. Some supervisor.

  • 1/5 Mark B. 1 year ago on Google
    Approximately 20 minutes of a wait this is unexpectedly, it was busy however the staff should be able to handle this. I will not be repeating my next visit any time soon.

  • 3/5 Gary C. 1 year ago on Google
    As good as Supermacs can be. Food was decent. Staff could be friendlier. Better fast food options in the town.

  • 4/5 Barry C. 1 year ago on Google
    Food was great, if you get there too close to closing time you might struggle to get a seat if the areas have been closed off!

  • 5/5 Kyle C. 1 year ago on Google
    I honestly love this place. It's great especially considering there's no where in Roscommon town to hang out with friends. Supermacs gives you the spece to chill out with friends and just relax with free wifi too!

  • 3/5 Brendan O. 1 year ago on Google
    Always liked a supermac's hit every now and then, the service is good here and there's room to stop for the bigger trucks even when it's busy you'll squeeze in.

  • 4/5 Ronan O' G. 1 year ago on Google
    The Supermacs food is always consistent,,staff hygiene whilst preparing Pizza is the only fault,,,nothing drastic but just need to remember hand hygiene. Otherwise perfect.

  • 4/5 mikolo s. 1 year ago on Google
    place is super! u have the grocery, coffee shop, hot deli, carvery, supermacs, papa john, all in one place! toilets are clean and spacious.

  • 1/5 claire b. 1 year ago on Google
    Went over on my lunch break today met a friend we ordered 2 snack box meals no one told us upon paying there’s no chicken so after taking out num we sat waited 20 mins I approached the counter twice not one member staff stated there was no chicken no one offered an alternative I was offered vouchers what were they wanting me to do eat the vouchers my entire lunch break wasted I returned to work feeling dizzy and hungry and not a refund offered never again and I go in on my lunch breaks to the deli the manager was so clueless and not one member staff with a brain cell between them to tell us within that hour sorry we don’t have chicken !! Was charged full rate and no meal

  • 3/5 Raymond B. 1 year ago on Google
    Food lovely and good service. Toilets.. impossible for children to wash and dry hand!!. No privacy, urinals, and people visible to all on corridor????. Poor design!!

  • 4/5 Patricia Mc G. 8 months ago on Google
    Very busy place. Service was quick & friendly. Food was very tasty. Facilities were clean.

  • 5/5 Sarah L. 1 year ago on Google
    Called in on way to hen party in carrick. Busy shop! Lots to choose from. There's batista, supermacs, pizza, subs/wraps, Deli, salad bar, off licence, and petrol/diesel. Toilets are clean. Plenty of parking and seating. Good value for money. Will call again!


Call +353 90 663 8000 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Small plates
    • ✓️ Organic dishes
    • ✓️ Healthy options
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Outdoor seating

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