The Escape Game NYC image

The Escape Game NYC

Escape room center

One of the Top rateds in New York


Address

295 Madison Ave, Manhattan, NY 10017

Website

theescapegame.com

Contact

(917) 970-1360

Rating on Google Maps

5.00 (5.9K reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8 AM to 12 AM
  • Wednesday: 8 AM to 12 AM
  • Thursday: 8 AM to 12 AM
  • Friday: 8 AM to 12 AM
  • Saturday: 8 AM to 12 AM
  • Sunday: 8 AM to 12 AM
  • Monday: 8 AM to 12 AM

Featured Reviews


Frequently mentioned in reviews: room (33) time (33) escape (32) great (25) experience (23) game (22) rooms (19) staff (17) clues (13) Escape (13)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Qadirah A. 2 years ago on Google
    Hands down the best escape room I have been to thus far and I have been to a few. Me and my team did the Gold rush and it was amazing. How they give the clues and every small detail was great. It was si great I booked for another game. Definitely a must visit!!!!!
    6 people found this review helpful 👍

  • 5/5 Amy D. 7 months ago on Google • 78 reviews
    My family and I thoroughly enjoyed it. We played it as a family of four with our teenagers aged 13 & 15. I was pleasantly surprised by it inside. The staff were brilliant and professional. We played a game called the playground, 6/10 difficulty rating. It was still quite hard for us but we got lots of clues along the way. We managed to escape also. All in all. Lots of fun. You’ll need to book a game and you’ll maybe get assigned with other people also as they’re quite large games.
    4 people found this review helpful 👍

  • 5/5 Daniel C. 2 years ago on Google
    Conveniently located in midtown east, simple and clean facility. Plenty of themes/rooms/settings to choose from. Our kids and their friends played the Prison Escape first, which they enjoyed and wanted to try another one - The Heist. We were offered a same-day discount on the second game. Overall a great experience.
    4 people found this review helpful 👍

  • 5/5 Chad Z. 1 month ago on Google • 244 reviews New
    Really well done puzzles and rooms. The staff is fantastic, did a really good job of offering clues when they were needed and staying silent when they weren't. Had a blast with friends, will definitely return to try other adventures!

  • 5/5 Dolores “iitsz_dolores” S. 2 years ago on Google
    We went and completed Gold Rush and we ESCAPED 😁 we had so much fun. I would totally recommend this for team building just like we did for work. It was amazing and good team work. We want to be added to your escaped wall of pictures please. This is the second time I came. If you love puzzles, this is for you. But make sure to go with people who you work well with. I also recommend to go with a group. If you have less people, you will be partnered with other guests. Also, the smaller the group the harder it is.
    3 people found this review helpful 👍

  • 5/5 Victor W. 1 year ago on Google
    The Playground escape room was an exhilarating experience! Tune into your childhood memories and go! Our game master Maleyah was outstanding, very enthusiastic and genuine. Loved her! If you are a beginner or a veteran escape room enthusiast you will have a great time and really appreciate the level of detail, puzzle work and quality that went into creating the play ground. Worth every penny! We were a party of 12 ……………….and we escaped!!!!
    3 people found this review helpful 👍

  • 5/5 Wisely C. 4 months ago on Google • 157 reviews
    It was my first time doing an escape room here. We did the prison escape room and it was very fun (a little dark and dingy but I think that was the vibe they were going for). It was definitely harder than we anticipated and we were close to cracking everything! Would definitely come back!
    1 person found this review helpful 👍

  • 5/5 Vincent I. 2 years ago on Google
    Good rooms. High production quality. Would recommend. 9-25-2021 Update - connected with the owner and we pleasantly revisited my review and can now say that this is a 5 star experience. 10-9-2021 Update - we completed all the games at this location. If you want to have a great time, I suggest that you make a visit to this Escape Game. The games are well created and the staff is super nice!
    2 people found this review helpful 👍

  • 5/5 Ashley S. 2 years ago on Google
    This was the first time we all played something like this! Our first game was Gold Rush! It was sooo fun that we had to come back the next night for more! Our second game was Special Ops, this one was a lot more difficult and unfortunately we didn’t escape this one. We almost made it but ran out of time. We couldn’t leave on a bad note so we played again and this time with Playground. It was a fun chaotic game! All the game masters were amazing!
    2 people found this review helpful 👍

  • 5/5 M B. 2 years ago on Google
    Have done several escape rooms in the city, and The Escape Game has two of the best rooms we've ever tried. Gold Rush and The Heist were so fun and had a variety of puzzles that were challenging but logical. Some places give too many unprompted clues, but you have to push a button to get a clue here which is great. The staff have all been very friendly and helpful. Rooms ran very smoothly. Our 7 yo loves escape rooms, and he had a great time in both rooms. Highly recommend!
    2 people found this review helpful 👍

  • 5/5 Anna O. 1 year ago on Google
    It was our first time playing the escape game. We booked the Special Ops and enjoyed it so much. Jazz was our guide. She is incredible! We absolutely loved her energy! She helped us with a lot of clues and made our experience a real fun. We did well in the market that was the first room, but the second room was a little challenging, so we ran out of time to escape. We highly recommend to come here and try their games. Can't wait to visit again!
    2 people found this review helpful 👍

  • 5/5 Suzette “Dr.Suze” S. 1 year ago on Google
    We came to New York for a play and decided to do this. Alec met us at the desk with all of the information needed for success. Jordan was our game guide and she was amazing. If you are in the Manhattan area, you should definitely stop in!!
    2 people found this review helpful 👍

  • 5/5 wilbert n. 1 year ago on Google
    I need to go back again. My first experience doing an escape room and it left me with the urge to come back because I, unfortunately, almost escaped. A group of 5 did the gold rush and everything was meticulously planned - from the details in the clues to the plot in every setting. Our guide Isabella was very personable and friendly and made sure our experience was top notch. I recommend this site blindly because there’s no way any other site can have such an illustrious yet enticingly interactive escape room. P10/10 hands down. I’ll be back with more for more !
    2 people found this review helpful 👍

  • 5/5 Bryan L. 1 year ago on Google
    Cool escape rooms. We did Special Ops this time. Well built puzzles and neat effects. Our host JoJo was very nice and helpful.
    2 people found this review helpful 👍

  • 5/5 Himmat Y. 1 year ago on Google
    This was my first time trying an escape room. I opted for the prison break one. It was really awesome with a great level of difficulty and the amazing vibe each room and level had, almost like a real prison. Coordination among cell mates was the key in figuring out the escape plan. Staff member Brandon was assigned to our group. He explained everything really well. You can ask him for clues as well if you need it when the time is running out. This is definitely worth a visit if you are in town.
    2 people found this review helpful 👍

  • 5/5 Samantha B. 3 months ago on Google • 3 reviews New
    10/10 This was such a fun experience!! Our guide Cassidy was amazing- we literally couldn’t have done it without her! The puzzles were so dynamic and fun to figure out. When you get stuck, you get hints that help you out- no stress and helped everything flow!! It was my first escape room and I couldn’t have imagined a better place and experience. Great birthday gift- my boyfriend loved it. Definitely coming back for more!
    1 person found this review helpful 👍

  • 5/5 Emilie 10 months ago on Google
    Our experience here was great! My husband and I booked early online with our Sightseeing Pass, and ended up doing our Prison Break room with another couple instead of the several people we were expecting. It was honestly SUCH a fun experience. The setting was cool, the items and clues were good, the knowledge they expected us to have was exactly reasonable, and it wasn't too scary or spooky. No jump scares or that type of thing. I also noticed all of their items were in fine working order so as not to be distracting, and the hints were reasonable without giving everything away. We did make it out, but with enough struggle that it felt like a real accomplishment. I'm a fan! The escape we did wasn't particularly accessible, but we didn't have special accessibility needs. The staff was also incredibly kind, so I feel confident they would make every effort to accommodate specific needs in some way if you made them aware in advance. Also, side note that right now there's construction on the street, and scaffolding almost entirely obscures the sign above the door here. We walked right past it and were almost too late for our time slot! Over all, our experience here was fantastic. If we were local, we'd definitely be back!
    1 person found this review helpful 👍

  • 5/5 John O. 4 months ago on Google
    This was a very cool experience. We had a group of about five people. I had never been to escape room before. The staff was very friendly we were able to get hints where we needed and we were able to go along and have a really great time trying to escape. It's a lot more difficult than you think. My suggestion to win is to break the tasks up and have a project leader coordinate, otherwise just have fun!
    1 person found this review helpful 👍

  • 5/5 Taylor P. 3 months ago on Google New
    We’ve been to many escape rooms, but this was truly a stand-out experience! The rooms were excellent quality and high tech, they offered unlimited hints if you wanted, pictures and videos were allowed in the rooms, after your game they offer 20% off your next game, and the staff was wonderful. Kate and Tiara were incredibly helpful and even spent time giving us NYC recommendations after the game! It’s in a great area, too. You can visit Grand Central Station which is less than 5 minutes away and there are plenty of food options nearby. Definitely recommend this experience! :)
    1 person found this review helpful 👍

  • 5/5 Chene R. 4 months ago on Google
    We enjoyed our time at the Escape Room with a special thank you to our host Josh! He was very pleasant and friendly and the staff was also very welcoming! We went straight for the prison break for a great challenge and ALMOST escaped making it to the last room 😅 I recommend this place to anyone who’s into brainstorming attempting to escape by seeking for clues leading onto the next clue. Escape Game NYC is a fun entertainment location to enjoy with your family and friends! I rate it a 10/10 !!! Thank you for a great night :) :) :)
    1 person found this review helpful 👍

  • 5/5 Maggie G. 2 years ago on Google
    We love Trey! We had the best shared group experience possible. Great time, great escape room.
    1 person found this review helpful 👍

  • 5/5 Dinai T. 2 years ago on Google
    The escape room was amazing! Javaris was a great coach. We would definitely recommend
    1 person found this review helpful 👍

  • 5/5 Natalie M. 2 years ago on Google
    We took our 13 year old son here for his birthday and had a great experience! We did Prison Break and it seemed like the challenges kept coming and coming. Lots of fun challenges to overcome, loved how we started off in 2 separate rooms and had to rely on communication between the rooms to eventually break out. Very friendly and helpful staff (specifically Justin, Abby, and manager Sam). Would definitely go again if ever in town. Highly recommend!
    1 person found this review helpful 👍

  • 5/5 Ashia 1 year ago on Google
    This Escape Room was so fun! I was looking for an Escape Room that was actually staged for a mission and the Special Ops Room was just that! I would definitely recommend. Very clean and cool designed room, great location! You can’t beat it!
    1 person found this review helpful 👍

  • 5/5 Mitchell C. 2 years ago on Google
    We had the best team leader ever! Abby B. You’re amazing. My friend and I had such a blast. We will be back again soon! Can’t wait to get a group of people to come do an escape room here. Thank you again, Abby!
    1 person found this review helpful 👍

  • 5/5 Stefanie S. 2 years ago on Google
    What a great time this afternoon! I wanted to rave about this as soon as the game finished. Abby B was the best team leader at this location! The playground room was challenging but so fun. I highly recommend everyone checking this place out and requesting Abby!
    1 person found this review helpful 👍

  • 5/5 Jenna H. 2 years ago on Google
    I came here with a group of friends and we all had THE BEST time!! The staff is great and the games are fantastic! This is by far the best escape room place in the city. HANDS DOWN! I’ll definitely be returning!
    1 person found this review helpful 👍

  • 5/5 thereisatide 2 years ago on Google
    These rooms have very high quality production standards and are a lot of fun. Gold Rush and the Special Ops missions were my favorites. The Playground room is better suited for larger groups I would say. You couldn’t ask for better or friendlier customer service. I highly recommend.
    1 person found this review helpful 👍

  • 5/5 Shakema D. 3 weeks ago on Google • 7 reviews New
    Had such a great time with my friends and strangers doing the Gold Rush. Thank you Chris for being so cool . Customer service was freaking amazing. I didn’t get the guy name at the front desk for our 8pm game on 03/01/24 he was amazing and well knowledgeable on all the games.been a long time since COVID to receive that kind of customer service. Great team all around, can’t wait to come back❤️

  • 5/5 Carla R. 1 month ago on Google • 6 reviews New
    I went with my 12 year old son, five of his friends and one more adult. The staff was courteous and welcoming. The place was very clean. Sidney explained everything to us very clearly, was super helpful and encouraging with the clues while in the room. She was enthusiastic the whole time and offered to take our group photo at the end. I’ve been to a few other experiences in the city but this location is the best so far.

  • 5/5 Rick A. 1 month ago on Google • 4 reviews New
    Great great experience. Rooms are tough but clues are reasonable. We’ve had our share of escape room experiences and some have clues that make no sense. The Escape Game NYC is perfect and Lindsey was great! Super super friendly.

  • 5/5 John C. 1 month ago on Google • 3 reviews New
    I took my team for a work outing and it was Such a fun time. The games are super fun and everyone in our group was impressed with the production value - way higher than other escape rooms people on my team have done in the past. Overall, a great group experience. Especially for team building. And ADAN is the best host!!

  • 5/5 eileen k. 1 month ago on Google • 3 reviews New
    Tonight my family and I played prison break and had a fun time. The place was very clean and staff were very courteous and welcoming. Our game guide Samuel was very helpful, friendly and polite. Adan at the front desk was also very polite & helpful we are looking forward to coming back to try another game.

  • 5/5 I t. 8 months ago on Google
    The franchise, one of the most renowned in the USA, knows how to be catchy: -Well-designed games with charming and witty introductory videos, featuring revisited and original themes, different levels of difficulty (considering that we played successfully even with players on their first Escape room experience). -Public sessions that allow you to meet new people. -Discount options that encourage you to play again (in fact, we had booked two rooms and ended up doing three). -The staff is very courteous and friendly, and they made our experience enjoyable (thanks Frankie and Matt). After more than 250 Escape Rooms, it was definitely a pleasant discovery. If we have time again, we will return! PS: Spoiler, we came back! For the full review, follow us on IG and FB @itopissimi.

  • 5/5 Beverly W. 7 months ago on Google
    So today we did "The Heist" which was quite amazing. The difficulty level was 7/10 for me. Would not have been able to complete on my own. We were joined by an awesome group of 5. "Happy Birthday Keke !!"

  • 5/5 Isabella H. 4 months ago on Google
    I loved my experience here and I come back often. It's so different and cool and there's so many rooms! On my last visit, one of the staff, Chi, was really helpful when I was in a sticky situation and I really appreciated that! Couldn't have had a better time.

  • 5/5 Ruth H. 1 year ago on Google
    We had a wonderful time! We booked the day of with no problem and were partnered with another couple for the challenge. We did the Playground Escape Room and it was cute and fun. Hannah, was our escape room guide. She was super nice and helpful. The puzzles were well thought out but still fun. It was a good way to spend an hour inside but be active! We will come and do another room on our next visit to NYC!!

  • 5/5 Mr. V. 3 months ago on Google New
    Adan was great! We had a blast! I’m upset we needed a few clues haha, but we finished Heist with 7 minutes left!

  • 5/5 Jason Ayala, L. 3 months ago on Google New
    Adan was an awesome guide for our escape room experience! We tried the Timeliner which is a newer addition to the Midtown location and I’d say it was pretty good for my second time there. We will definitely be going back to try a more difficult room to challenge us even more! The front desk staff was very helpful answering all of our questions as well!

  • 5/5 Nora S. 3 months ago on Google New
    Our guide Lindsay was so nice! The game was exciting and interesting, and the props were very high-quality. Definitely a lot of wow moments and fun gameplay! Looking forward to coming back soon :)

  • 5/5 Marian van N. 1 year ago on Google
    We had such a blast that we came back a second night and did two in a row, totaling 3 escape rooms in a weekend!!! It was so fun! We did Gold Rush, Prison Break and Heist. All we’re so cool and can’t wait to do it again!

  • 5/5 Lisa Q. 1 year ago on Google
    My boyfriend and I escaped The Playground today with 25 seconds left on the clock! We’ve played here before and escaped Gold Rush, but Playground definitely was my favorite of the two. Jordan was a great game master! We’re looking forward to playing again in the near future!

  • 5/5 Preston M. 3 months ago on Google • 2 reviews New
    We went to The Escape Game this afternoon for our second time. We had a wonderful time in the Timeliner room. Wendell was incredibly helpful and positive, and we were so grateful for him. The Escape Game needs to promote him for sure, he’s an excellent staff member!
    1 person found this review helpful 👍

  • 5/5 Keith K. 1 month ago on Google • 1 review New
    My son and I have been to most of the escape rooms in New York City and this is by far the best! The room design, and the staff are exceptional. Romy is one of the best game masters we’ve ever had!

  • 5/5 Jen T. 3 weeks ago on Google • 2 reviews New
    Had an amazing first time here with friends! The room we picked (The Depths) was both challenging and fun. It was all genius and well constructed, leaving us feeling both accomplished and second guessing ourselves at times. Our game master Adan was super kind and helpful throughout the experience, and after we escaped the room she recommended her favorites to us for next time. We will definitely be back soon! Thank you!


Call (917) 970-1360 Open on Google Maps

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