Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 David H. 1 year ago on Google
    Extra Space is great and has a fantastic option for smaller storage needs! Clean, green and not mean 😄 Steven and Fidel were extremely friendly and helpful and made sure I could find my spot and that I wouldn’t get lost! 🗺️ Map made it easy to navigate, highly recommend!
    2 people found this review helpful 👍

  • 5/5 Carol L. 7 months ago on Google
    Wow JJ (John) was so helpful and informative. He made our first time renting a storage space experience a great experience and easy. JJ answered all our questions which was very helpful in renting our storage space. His customer service was excellent!
    1 person found this review helpful 👍

  • 4/5 Lalana E. 6 months ago on Google
    Very small quiet outdoor facility in a safe area. However, the units aren't climate controlled and there are no restrooms. The units are a little dusty. I need to sweep the floor of my unit and wipe it down still. But other than that, it's a nice place so far

  • 5/5 Anna O. 8 months ago on Google
    Super clean and safe, service was exceptional, and paperwork was fast and easy. And no hidden fees. JJ was very friendly and really knew his stuff - he even gave me some tips that made my move seamless. Hands down, 100% recommend over the other storage companies.

  • 5/5 Noo D. 6 months ago on Google
    Hi There, 🖐️😀 Ever Since Mr. Steave Meylnk, one of our long time, Chief Employee, who decided to Move on towards a Different Rout, after he had done alot of Renovations to the property, i was Glad to Know Mr. JJ stuck around, Nice Guy, Not to Mention Mr. Keith, the New Guy, I Noticed Right Away, he was very Niece, Helpful with People and Professional too, It Says alot about this Facility in South Pasadena, I do see other employees occasionally, and they All Practice a Good Customer Service. Thank God. Hope the Facility All stays Well Clean and up and Running. Thanks to our Good Team of Employees. Alex S. ✌️

  • 5/5 Cray T. 7 months ago on Google
    Extra Space Storage in S. Pasadena was fast, efficient, and easy to set-up online. The confirmation and follow-up call with Mia was so smooth! Finally, when I showed up for my first visit to unload some boxes, J.J showed me my space and walked me through everything I needed to know about the facility. From beginning to end it was customer service at its finest! I highly recommend Extra Space Storage on Mission in the S. Pasadena area! Thanks J.J., Mia, and Keith!

  • 5/5 Taylor P. 8 months ago on Google
    JJ at extra space storage was so friendly and helpful! The company I work for rented a space while our office undergoes renovations. JJ helped us with some technical issues and made sure me and my coworker were able to get into our unit. I appreciate knowing our stuff is secure but still accessible to the right people. Thanks JJ!

  • 5/5 Keivonne P. 6 months ago on Google
    They had amazing customer service and were always able to answer all my questions . I will most likely get a storage unit here again in the future . Thanks so much.


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