I have been with this practice for 9 years since when Dr. Hurwitz owned it and then sold to Rady's Children Primary. I have never had any issues and the doctors have always been great. Until, I received a bill for an outpatient visit during my sons annual visit. This was an additional bill because the doctor inquired about a previous stomach issue. Turns out after disputing this with Children's Primary that if you discuss anything else outside of height and weight during your visit you will be charged for a normal visit. It wasn't about the additional cost but the principal that this was not disclosed during the visit and instead I was reminded of the fine print in the disclosure. Very sad to see that they would gauge you without any warning that a visit in now turning into another medical bill.

Took 2 months to get an appointment for my 2 boys. They call a week before and change our appointment time. Then we show up on time and it took us 2 and a half hours to get out of there. The best part was watching the office and doctors leaving for the night while we where still waiting for vaccinations. We will not be returning again.

I cannot express enough how much I love this office. Our main pediatrician is Dr. Robbins who is amazing. He listened to our concerns and didn’t brush us off like our last doctor did. He pushed through all referrals right away after expressing that our last doctor was not listening to our concerns or sending any referrals to verify our worries. We met with the other doctors as well and all are so lovely and kind. Never gotten attitude and always treated with respect. Love the staff

I’ve given this medical group several chances with visiting 3 different offices and each time it took nearly an hour for my son to be seen by the doctor. They seem overbooked and my last appointment was cancelled with two days notice. The nurses and doctors are nice but I’ve had it.

I’m not one to write negative reviews, however, I just had to walk out without being seen after an hour of waiting. I took off a majority of my day in my business, picked my child up early from school, and arrived on time for an 11:30 appointment. We were told upon check in that the dr was running approximately 40 mins behind. I expressed the need to possibly reschedule because I had clients to get back in time for at my office. They said they would check in with the dr and let me know if it was still looking like a long wait. Moments later they took us back so I thought maybe the dr was catching up. This was not the case. They left us in the room for an hour with no update or checkin. We had to walk out without my child being seen for her appointment at this point. I will be looking for a new pediatrician office.

This location has been wonderful to us this past year! New mom here and they never once brush off my questions or concerns. Even the Provider took quite a bit of time to discuss concerns with me. (We love Dr. Rogers!) I love that they have a behavioral specialist that you get to speak with in the beginning of the appointment. It is nice to be re-assured of milestones or whatever it may be. Watching my baby receive shots is not my thing. They have given us both time to calm down after the event. It's is nice to have that time where I feel other doctor offices try to rush you in and out. Not at this place! They even gave us special accommodations when our daughter was young... IE being able to go in through a separate door so we didn't have to use the waiting room, etc. I would highly recommend this location. PS they work with Tricare.

I just wanted to take a moment to say how lucky I am to have Dr. Schiffer taking care of my son. He has had a rough go of it and Dr. Schiffer has done a great job of caring for him and helping us manage his medical issues. Thankfully, he is doing great now and we are glad that Dr. Schiffer has cared for him as a person and done her job masterfully as a doctor. You really cannot ask for more than that. The staff does a great job as they always take care of our administrative needs as well. Many thanks, Steven Bliss.

We have been using children’s primary care for our kids for over 10 years. Dr. Zack’s has been seeing our youngest and she is super committed and actually cares about his well-being. Wait times can be a bit long, sometimes an hour, however I know it’s because each patient is actually getting the attention and care they need. We have seen at least four or five doctors and the Temecula office and love all of them. The office just split into 2, 1 side for a well patients one side for sick patients to help reduce the contamination of your child that’s just coming in for vaccines or a well check up.