Chuck E. Cheese image

Chuck E. Cheese

Restaurant Pizza restaurant Event venue Amusement center Children amusement center Video arcade

One of the Most Reviewed Event venues in Troy


Address

740 John R Rd, Troy, MI 48083, United States

Website

locations.chuckecheese.com

Contact

+1 248-616-0696

Price rating

$$ $$

Rating on Google Maps

4.00 (1.3K reviews)

Open on Google Maps

Working Hours

  • Sunday: 11 am to 9 pm
  • Monday: 11 am to 9 pm
  • Tuesday: 11 am to 9 pm
  • Wednesday: 11 am to 9 pm
  • Thursday: 11 am to 9 pm
  • Friday: 11 am to 10 pm
  • Saturday: 10 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: kids (11) pizza (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Carlo C. 10 months ago on Google
    Visited couple of months ago, I have to admit that they did touch up the place quite a bit. New wall pictures, TV screens working and playing ChuckE videos The pace looked way cleaner. Staff is as usual friendly and welcoming The place busy with kids birthdays and events The cheese pizza was good
    2 people found this review helpful 👍

  • 3/5 Tim A. 8 months ago on Google
    Although this is a pretty fun place for the kids, the seating for parties needs much to be desired. The bench seating was way to close to the next tables and the people can be pretty RUDE when you ask them to move so your party can sit. The pizza was decent but very greasy. Games were all pretty fun and very colorful. The card machines for the games need a bit more info when trying to purchase them, but still work once you figure it out. Biggest problem was the seating though. They box you in way too tight against the next party and you cannot move. Or, sit down without having to say something. The party next to us would just refuse to move so we could not use that side because we did not want to deal with these rude people. Overall place is clean and pretty cool. Would go again with the kids however.
    1 person found this review helpful 👍

  • 5/5 Sandra D. 1 year ago on Google
    Took my great grand boys and they loved it. I like how you pay and play until your card run out. U can go from game to game until no more time. Excellent ideal Good was great. Maybe the ticket system could be tweeted so the kids may get nicer gifts. Overall I give them a 10
    1 person found this review helpful 👍

  • 5/5 Mrs M. 11 months ago on Google
    Haven’t been to a Chuck E. Cheese in years since a kid. I brought my nephews here the other day an they had a blast! Service was great, the staff were welcoming and answered any questions I had. Will definitely be back. 5/5 ⭐️
    1 person found this review helpful 👍

  • 5/5 Jay C. 11 months ago on Google
    Fun time with the kids. Perfect love for them to run out all of their energy and screams. A place where you won’t feel judge for having kids because everyone there does too lol. Food is GREAT! I’m the mom and that’s my favorite part! The wings and pizza are so yummy. And the updated time cards keep track of your kids available play time and can be paused as well. Staff is friendly, helpful, and ensure the location is clean for us and our kiddos. Shoutouts to you guys 🤟🏽Highly recommend.
    1 person found this review helpful 👍

  • 5/5 Steve B. 6 months ago on Google
    Took my nephew here and I hadn't been to one since I was his age. It was 100% more geared for kids than a Dave a busters. Staff was pleasant, good variety of games and even ones meant for very young kids. Pizza was actually surprisingly good from what I remember and was expecting. He had a blast, got to meet the mouse himself and was super excited. Definitely will come back.

  • 5/5 Lindsey R. 6 months ago on Google
    I came here on November 27 after a hard dentist appointment for my son. (He is 5) We had the best day. There was not may people there So my son thought that was so awesome!! We had so much fun. And it made him forget his dentist experience prior. The manager was amazing! Super nice! The pizza was awesome! I was so pleased with the experience and I’m so thankful for this day! My son appreciates you guys more than u know!! And he was so excited to see chuckie and gave him a hug!! (He has not stopped talking about it since yesterday!! Thank you and I really wish I know about this location sooner! Thank you so much!!

  • 1/5 Aleta P P. 6 months ago on Google
    This was the worst experience I have ever had with Chuck e cheese and I've been going for 30+ years! So let me start with the good part, the food was amazing as always the pizza was great the wings and everything on that end of things was wonderful... But let's talk about spending $110 on one pizza, 4 barbecue wings and 4 pieces of cheese bread with three stalks of celery!! 6 drinks and the two 30 minutes play cards, which were $20!!!! The service on the other hand was not wonderful. There was a manager that took my order he was extremely rude very impatient. He threw me my change and my items and did it unapologetically!! The remainder of the staff were not rude in the same manner but they just were unresponsive and lifeless most of them were on their phones and not attentive to the guest. They've changed things so much in that place it was hard to enjoy I went with six kids and you have to pay $20 for a card with 30 minutes of playtime. In the old days six kids could have split the coins and each child had their own type of fun..... Furthermore after 30 minutes the children could only pretend to play on all of the games because there were not many activities to do without paying..... My six children ended up playing hide and seek at Chuck-E-Cheese.... Needless to say, if this is the way Chuck e cheese is run nowadays, I won't be going back to Chuck e cheese on any day!! There are a number of options out there now and Chuck-E-Cheese needs to level up! Or just get back to what they did well.


Call +1 248-616-0696 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Alcohol
    • ✓️ Salad bar
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Vegan options
    • ✓️ All you can eat
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ No-contact delivery

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