Car park is $89 for 2hrs or more Mon-Fri!! Attached is the current rates. Does not state height limit on entry except for trucks entering. My vehicle is 1.9m and I didn't hit anything so I would guess that's the height limit-ish. Yes, when you initially enter, if you turn right then right you'll hit a dead end and have to do a 5 point turn to turn around. The layout is very odd and it's difficult to see what is a car spot and what's blocked space that can't be accessed. Does not recommend for daytime parking.

I understand you pay a premium top price for this top location, however, it is appalling and despicable to pay $71 for 2 hours on itself, but add to that, where my car was parked on level B4 it reeks like urine, dry p*ss, literally foul, the carpark needs a good hosing down and regular maintenance. To add to all this the ticket machine on exit didn't work, so each person exiting had to buzz the lady, time consuming. Would give a minus 1 star if it were possible for the price and the quality of the service received.

Easy to access, plenty of parking, I found it very reasonable compared to many other nearby sites, no issues at all

Do not park here! Absolute robbery. Wish we knew before we booked dinner close by. $50 for just over 1 hour is disgusting. These people should be investigated. Clearly capitalizing from being the only car park in the area. With Covid affecting the hospitality industry, we really want to support this industry but it makes it really difficult to head out to this area knowing parking is minimal and this car park take advantage of you. Secure parking should be ashamed of themselves. The restaurants in the area need to get on board snd sort this issue out otherwise they will be losing many customers.

So called 'Early Bird' deal is a joke. Other competitors give you a timeframe from earliest entry in the morning to latest exit in the evening. These guys charge you the full fee if you try to leave their car park before 3.30pm. Makes zero sense as they already charged you for the parking and could give the spot to another paying customer. Only feasible reason is to rip you off as much as possible. Joke of a conpany. Check out Wilson's parking or ot.hers in the area.

Daylight robbery this place. If I could give them no stars I would. Had a meeting in the city so I prebooked an 1 hour slot at 8:15AM - 9:15AM which cost me $32.10. I was running late and arrived at 8:30. Left exactly an hour after I arrived at 9:30 and was charged an additional $40 for "exiting the car park outside booking conditions". They advertise that prebooking saves time and money, but what they don't tell you is that if you don't leave at the precise exit time, you get charged extra. I would have never prebooked if I knew that. I only paid $32.10 for my original 1 hour booking so where does the $40 figure come from? $72.10 for an hour of parking is a joke.

Never come to this place again. $72 for an hour and bad design of parking with sudden dead end without a sign. Thanks for ripping me off! I thought Secure Parking may have the best price than Wilson but after this experience, I change my mind. I regret it so much I park in there! Not even worth 1 star at all! If you want to make a huge profit, at least put the pricing before the entry, so people not falling to your traps!

Not only is this carpark a rabbit warren, the exit gate technology had an error & customer service took what seemed like an eternity to manually let me out. The secure parking app is also a useability disaster versus Wilsons seamless Ux, hard to beleive poor app usability in 2023

Outrageously overpriced and the man doing payments was rude and condescending. You’d think for the price they charge they’d at least have some decent staff. Do not use this carpark.

Less than ideal experience: one lift, consistently crowded, high cost, malfunctioning payment machine, lack of air conditioning in both the waiting area and lift. The only positive is proximity to the wharf, but beware of an additional surcharge, especially when using Apple Pay. 😱

I prebooked a week before for Melbourne Cup and paid $89.00 and I arrive there 10 minutes before the entry time booked ,they don’t allow me to enter and once I entered the car park there was no parking bay available and when I buzzed the attendant they tell me Sorry the car park is full ,New management was their excuse.Very disappointing

The fact that I was scared off by some of these ratings is a bit crazy. It is so close to everything and when we went there was ample parking and you have to expect the price for being so close to the Wharf or don't drive in, simple.

If could choose 0.5 start i would. Worst parking ever. No car slots available, $49 for the night fee too expensive, no signs

Car park was full and they had no way of letting customers know at entry...waste of time. Car park is so poorly designed with sudden dead ends and not much space to turn around

This was a super confusing car park, you had to drive around + around + around in many circles to get here. Nice service though. Expensiiiiiive too.

OMG those parking rates. $29 minimum charge just gettingthroughthe boom gate. even after hours. someone need not deal drugs to get rich quick without putting an effort. not recommended

Very helpful. Cheap weekend parking. Finds you locations to park near you with the various rates listed.

1 star, because I can't give 0 stars. Parked for 1 hour, 57 dollar charge, complete rip-off, criminal..

Prices are absolutely criminal and non transparent when you drive up. Wont be conned again…

Only reason I am giving 1 stars is cause of the location and the little customer service. Honestly not going to ever use this car park again way too expensive especially when I arrived 10 mins past 5pm just to get the night park rate and the ticket time stamp said I arrived a 4:56 some may say not much of a time difference but $40 is definitely a difference so expensive (they should definitely fix this as it’s a nice way of ripping). After calling the help lines on the website and the pay station multiple times we got no response and than after 20mins of sitting at the exit gate did we get help. Thank you for the help eventually but won’t be using again.

Was charged $57 for 10mins on Good Friday. Went to buy easter chocolates from one of the fre shops open. Sign out front only had "From $9" no other rates listed. No signage saying flat rate. False advertising. When I called the intercom to discuss issue at payment machine, lady said microphone was broken and unable to hear or help me - interesting tactic. If they are honest and state the outrageously high parking fees at entry, then it is my choice to accept the charges. Instead Iam held captive until payment is received. I will never use again.