Allen is the best! There was a specific belt that was sold out everywhere- online and in Bloomingdale’s, and Allen was able to locate one in their store and save my Christmas! I called, he secured the belt for me & I was able to pick it up after work and he wrapped it all perfect for me for my fiancé for Christmas. He was so friendly and kind.

Very kind, responsive and knowledgeable staff. I worked mainly with Erica not for a new purchase but for a repair on a pair of heels. Everything was handled professionally with compassion to understanding the consumers feelings. Can’t wait to pick up my “Astronaut Lamb” heels when it comes back to me from repair! Thank you Erica and everyone for being wonderful!

We had a great service very nice store with a lot of beautiful stuff

Service from my advisor was excellent but there was another one who was just lazying around and was very sloppy for an upscale store.

Really helpful team. The belt my wife got for me online was too small, we didn't know we couldn't return it to the store but the person that helped came up with the solution. She was able to send the belt out on our behalf and cut/adjust a new belt on the spot. Whole experience was wonderful, thank you. Ps: a thank you as well to the man that offered my pregnant wife water on a hot Sunday.

staff were so nice. they ordered water, took the time to listen and show all the products and ended up buying clothes for an upcoming corporate work function.

Excellent quality and service

Outstanding customer service. Patient, polite and knowledgeable. Helped me pick out a beautiful bag. Definitely will be back for me and my husband.

Return policy is horrible! I purchased a parfum gift a little over a month before Christmas and tried to return item 2weeks after purchase and since it was past 7days policy stated it can not be returned (even though items were boxed with unbroken seal in original packaging) Buyers beware. Store just offered exchange but no refund… knowing this now if I’m not shopping for myself I will not be buying from Ferragamo for gifts.

I had an amazing experience here last night with my cousin. Alan, Ellen, and Carlita were all extremely informative, helpful, and a pleasure to deal with. They were not pushy at all, and were extremely patient despite it being so close to the store’s closing time. I will continue to drive over an hour to this location instead of buying anything online from Ferragamo’s website ever again. Thank you guys so much!!!!!!