Dairy Queen image

Dairy Queen

Restaurant Fast food restaurant Ice cream shop

One of the Top rated Fast food restaurants in Round Lake Beach


Address

707 W Rollins Rd, Round Lake Beach, IL 60073, United States

Website

www.dairyqueen.com

Contact

+1 847-546-0550

Price rating

$ $$$

Rating on Google Maps

4.30 (575 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 11 am to 9:30 pm
  • Wednesday: 11 am to 9:30 pm
  • Thursday: 11 am to 9:30 pm
  • Friday: 11 am to 10 pm
  • Saturday: 11 am to 10 pm
  • Sunday: 11 am to 9:30 pm
  • Monday: 11 am to 9:30 pm

Featured Reviews


Frequently mentioned in reviews: cream (21) order (16) time (12) service (12) drive (11) ordered (11) long (10) good (9) great (8) staff (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Marie-Sharrane DeCarlo A. 1 year ago on Google
    There's always time for a DQ treat, but be sure to order before 8 PM as the kitchen stops cooking meals. However, you can always order dessert!
    1 person found this review helpful 👍

  • 5/5 Adrian G. 7 months ago on Google
    I only had ice cream but i wanted to leave s review and say that our experience was great! I suggest avoiding the peak hours because there drive thru is not great, they should definitely open 2 lanes. Other than that there’s ice cream was amazing!
    1 person found this review helpful 👍

  • 4/5 Pam S. 4 years ago on Google
    A little slow, but this is normal for this type of venue

  • 5/5 Monte E. 1 year ago on Google
    Great place but tons of cars waiting in line. Cars lined up down the street so should probably try hitting up another dairy queen on a hot day. If no line they do great.

  • 5/5 Ana M. 1 year ago on Google
    Lines are long in the drive threw day I went but over all.. Good ice-cream

  • 2/5 Jim 1 year ago on Google
    They need to let people inside to order, we were waiting out on the street (drive thru) making traffic behind us a living hell, DQ needs to make another lane so customers can order so it doesn't affect traffic and avoid accidents when waiting.

  • 5/5 Bridgette R. 1 year ago on Google
    Ice cream was prepared correctly. Perfect amount off fixings, good size and temp. Fast moving drive through

  • 2/5 Evan G. 1 year ago on Google
    Lobby closed has lead to an obstruction on Rollins. Waiting parked on busy Rollins is a safety issue and will eventually lead to people being injured or worse.

  • 5/5 Monique K. 1 year ago on Google
    Always get my order correct. They are usually really busy so ordering ahead and picking up is definitely a quicker option. The app is easy to use and you earn rewards of free food for using it

  • 5/5 La Jilary Viajera De PR pal M. 1 year ago on Google
    Everything super good. The blizzard are fire 🔥❤️ Follow me at FB. La Jilary Viajera de PR pal mundo ❤️🇵🇷🌏

  • 5/5 Veronica S. 1 year ago on Google
    For the past two years, the DQ staff have worked with me to create an awesome birthday cake for my younger brother - they listen to what I’m looking for and create a magical cake. Amazing staff and delicious cake!

  • 5/5 Todd A. 4 years ago on Google
    Always good food

  • 3/5 Edward V. 4 years ago on Google
    Great people, their blizzard are the best but their drive thru line is ALWAYS a 15-20 wait.

  • 4/5 Joy S. 4 years ago on Google
    As expected, the ice cream was good. The lone female working there was not overly friendly but did make our order correctly.

  • 5/5 perlav91 4 years ago on Google
    Fast friendly and delicious! Never disappointed

  • 3/5 Jennie A. 4 years ago on Google
    I enjoy going to the dairy queen in Antioch, but they're not open in the fall and winter, why not? People eat icream all year round.

  • 4/5 DarkEyes36 4 years ago on Google
    What's not to like? Sometimes there is a long line in the drive-thru, but that's because they're a pretty popular place.

  • 1/5 Stephanie F. 1 year ago on Google
    We waited well over 10 minutes while they were trying to process payment. Our order was sitting right there but the machines went down. We didn't have cash so they said sorry 🤷‍♀️ and threw our order away and we left with nothing but 10+ minutes of our lives wasterld.

  • 5/5 Morgan A. 4 years ago on Google
    I really enjoy their food and service, excellent area right next to my house. The staff members are always kind. I highly recommend this place.

  • 2/5 Mika M. 1 year ago on Google
    For the most part, the food is good but y’all gotta pay attention to the customized orders. This is the 2nd order where I’ve had to come back to the restaurant because of cheese being on the burger. I understand you all are making the food fresh but for me to have to come back the second time and pull up to wait in the parking lot for the SECOND time to have my food brought out is a little ridiculous. On top of that, I get back home and the chili cheese dog doesn’t have the onions that I requested. Honestly I’m more mad at myself for not cooking at home like I should’ve. Won’t get me a third time.

  • 5/5 David S. 1 year ago on Google
    Burgers are great, Blizzards too. Best fries. Crispy on the outside, perfect salting. It's the first thing I eat. Get them while there hot.

  • 5/5 Kris S. 9 months ago on Google
    The Round Lake Beach Dairy Queen is a fantastic spot to satisfy your sweet tooth. Their ice cream treats are simply irresistible, with creamy, flavorful options that never disappoint. From classic cones to indulgent sundaes and blizzards, they offer a wide variety of mouthwatering choices. The staff is friendly, and the service is prompt. The outdoor seating area provides a pleasant atmosphere to enjoy your treats on a sunny day. Whether you're craving a refreshing cone or a decadent dessert, Dairy Queen in Round Lake Beach is the perfect destination.

  • 2/5 P.j.l 8 months ago on Google
    Online shows they are closed, they haven’t have country gravy for at least 9 months even though it’s on their menu and all other Dairy Queen’s in the area do, yet they claim it’s a shortage. They also don’t honor the 2 for $5 menu like it states they do when you load their website and select this location and view the menu. Today’s probably the worst visit I’ve had with them in a long time waiting in the drive through about 30 min and it wasn’t busy only two cars in front of me.

  • 3/5 Pvs P. 11 months ago on Google
    Went for free cone. While there, I also ordered hamburger onion rings and drink. The food was good, but the cone was terrible. I understand that they are losing money by giving away free cones, but don't cheat the customer. They calibrated their machines to use less mix, so it looked like you were getting a normal small cone, but in fact, you were getting a third of a cone due to recalibrating the machine. But if you ordered a large cone, they used a different machine, so you were getting the normal size cone.

  • 5/5 R H. 10 months ago on Google
    Got my order right. Didn't have to repeat myself. Fries were hot and fresh, which was great while eating. This place made my mother's day better. Ty

  • 5/5 RECON N. 9 months ago on Google
    Absolutely the best burger anywhere around! It’s up there with in&out burger. Great service as well. And the deserts are common Dairy Queen which are always great.

  • 4/5 Steve “Woody” C. 10 months ago on Google
    This place is always busy in the evening. It takes a while to get through the drive thru. The employees do the best they can. They are always smiling and courteous

  • 5/5 Round Lake R. 1 year ago on Google
    Came in for a Blizzard today, and was so happy to be able to walk into the lobby again! Since I can't afford a car, and since this location doesn't deliver, but since it's the easiest DQ for me to get to, the lobby is the only option I have, and 3 years is much too long a time to go without the goodness of a Blizzard!

  • 4/5 Victoria M. 9 months ago on Google
    The ice cream and employees are always amazing. It's just so difficult to get in to that parking lot when it's busy. Worth the wait, though.

  • 1/5 Danielle H. 6 months ago on Google
    Order through drive-through, got two LG Blizzard and two kids cones. Employees and manager were very rude when giving us our desserts. We parked to check everything was correct and they forgot spoons so my husband went to go in to get them but as soon as he got to the door they shut off all the lights and disappear to the back. So we went back through drive-thru they're pretending that they couldn't hear us and was being very rude and mean over the intercom. We get to the window and the manager comes out and start yelling in Spanish. My husband is Puerto Rican and speaks fluent in Spanish. I could tell my husband was getting very angry as he took a deep breath and calmly repeated what he said through the intercom. In the end we got our spoons and started to head home. I started eating my blizzard and realize that they made the wrong order. It was too late to go back and if they give us a hard time about spoons surely they would do the same but my blizzard. All in all, it was a bad experience. I don't recommend going there, you're better off going to a different Dairy Queen or Dairy Dream when they are open for the season.

  • 5/5 Helen O. 5 months ago on Google
    Blizzards were awesome. Love that there is a drive thru for when I bring the kiddos! The service is fast and its not overpriced. Easily accessible and they also have a full menu if youre hungry!

  • 4/5 Greg B. 5 months ago on Google
    This is a special Dairy Queen since it has food as well as opposed to just Ice cream. Pretty good service. Lines are ALWAYS long. holy cow.

  • 1/5 Dillon H. 3 months ago on Google New
    This is my go to spot for ice scream and has been for a long time. Probably not anymore. A half hour ago I pulled up and waited at the speaker for about 5 minutes before someone responded to me. I ordered, and I quote, a "blue raspberry misty float" which is supposed to have ice cream in it. I ordered this single item and nothing else. At the window they gave me a regular slushy without ice cream in it. I am a laid back understanding type of person and I understand that mistakes happen. I politely asked if I could please have ice cream in it because I ordered a "misty float". The lady at the register said "no you cant, you ordered a slushy." I told her no, at no point did I say the word slushy. I ordered a float. She turned to the person that took my order and asked her what i ordered, and she said that I ordered a slushy. She turned back around and said she says you ordered a slushy and proceeded to stand there in silence and stare me down, instead of offering to remedy the issue. I would have been happy to pay the difference. I simply wanted to get what I ordered. So if you go here, I would be prepared for them to mess up your order, and have them proceed to call you a liar, and refuse to help fix the problem even though they messed up your order. Sad that a business has to lose a long time loyal customer over A DOLLARS WORTH of ice cream. Ridiculous.The situation could have been easily remedied but they chose to be rude and told me to get lost.

  • 5/5 James T. 3 years ago on Google
    DQ never disappoints! Always great!

  • 4/5 turtle g. 3 years ago on Google
    Can't go wrong with a blizzard. Just sad they don't flip the cup anymore

  • 3/5 Joseph J. 3 years ago on Google
    Good ice cream usually fast in and out. Pumpkin blizzard awesome.

  • 5/5 Mary S. 3 years ago on Google
    Went through the drive thru. Super friendly staff. Willing to accommodate special requests. Very quick service. Great first ice cream experience of the season!

  • 5/5 RUFG A. 3 years ago on Google
    Great service, despite the long drive thru line!

  • 5/5 Sergio W. 4 years ago on Google
    This restaurant is certainly one of the most attractive place to eat in the area. Every time I visit this place I am extremely happy. They hold their high level service and the highest level of food they give. You surely will enjoy this this restaurant. Highly recommended.

  • 5/5 Ed K. 3 years ago on Google
    I am located in the middle of 3 locations. I think this one is the best. Fast and friendly.

  • 3/5 Bree S. 4 years ago on Google
    Good product, and so far my order has been right each visit. The prices aren't bad either. However the staff is never overly friendly and don't respond to small talk. In the customer service industry, this is a must, so I'm only giving 3 stars.

  • 5/5 Anthony D. 3 years ago on Google
    Great place for ice cream with the family and friends. Prices are reasonable and quality is GREAT

  • 5/5 Teresa G. 3 years ago on Google
    So...every once in a while you just need a cherry dipped cone. Always perfect.

  • 5/5 Miguel R. 3 years ago on Google
    Delicious 😋

  • 5/5 Wendy B. 3 years ago on Google
    It's Dairy Queen, what's not to like.

  • 5/5 Richard K. 3 years ago on Google
    Great malts.

  • 5/5 Julie C. 3 years ago on Google
    Fast, friendly and according to my kids super yummy!

  • 5/5 Asian C. 3 years ago on Google
    They held the ice cream upside down😘

  • 5/5 Frances S. 3 years ago on Google
    Quick easy service.

  • 3/5 Christopher F. 3 years ago on Google
    I classify this place as "AVERAGE" with a number "3". Found the drive through empty before 3pm on a Sunday (very rare). My order taken in two minutes, but 10 minutes to receive a medium blizzard and a medium shake with only one car in front of us. When I got up to the window I counted a minimum of five people working, and no one at the front counter ordering. How can blending up ice cream take such a long time? In closing, the ice cream though is up to Diary Queen standards and the staff is pleasant.

  • 5/5 Eric P. 3 years ago on Google
    Excellent staff gets busy later in the evening so keep that in mind

  • 4/5 Joce C. 3 years ago on Google
    Super packed in the evenings, get in line before 8.

  • 5/5 Buddha S. 3 years ago on Google
    It's a DQ, what more do I need to say?

  • 5/5 Becky M. 3 years ago on Google
    Awesome 🍓 kiwi freeze. Perfect for thid hot day.

  • 5/5 Sylvia 3 years ago on Google
    Always very friendly service but very very slow.

  • 4/5 Christina C. 3 years ago on Google
    Good ice cream !

  • 5/5 Cortney H. 3 years ago on Google
    Has been pretty busy lately but always very good.

  • 3/5 Katie O. 3 years ago on Google
    Treats were great but waited a very long time.

  • 2/5 Laura P. 4 years ago on Google
    Order two bananas splits and mossing ingredients and the pineapple was super soar.

  • 5/5 Jared M. 4 years ago on Google
    Yummy

  • 5/5 Michael M. 4 years ago on Google
    I absolutely loved the food and customer service, good area close to my residence. The cashiers are always kind. Will come visit again.

  • 4/5 Matt P. 4 years ago on Google
    Good ice cream ok food.

  • 5/5 carol g. 4 years ago on Google
    My favorite! Love the caramel moolatte.

  • 3/5 TinMan G. 4 years ago on Google
    Blizzards are hard to mess up and this place certainly proved that by making the best ice cream cup of joy I've ever experienced.

  • 4/5 brad v. 4 years ago on Google
    Ice cream, need I say more.


Call +1 847-546-0550 Open on Google Maps

Amenities


  • Parking
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Quick bite
  • Popular for
    • ✓️ Lunch
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Outdoor seating

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