The Diamond Setter image

The Diamond Setter

Jewelry store Jeweler Jewelry designer Jewelry repair service Goldsmith Diamond dealer Wedding service Jewelry manufacturer Ear piercing service

One of the Top rateds in Tunbridge Wells


Address

39-41 The Pantiles, Tunbridge Wells TN2 5TE, United Kingdom

Website

www.thediamondsetter.co.uk

Contact

+44 1892 458042

Rating on Google Maps

5.00 (122 reviews)

Open on Google Maps

Working Hours

  • Friday: 1 to 5 pm
  • Saturday: 10 am to 5 pm
  • Sunday: Closed
  • Monday: Closed
  • Tuesday: 10 am to 5 pm
  • Wednesday: 10 am to 5 pm
  • Thursday: 10 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: ring (36) Gavin (29) Lorraine (26) rings (15) recommend (13) wedding (11) Diamond (9) diamond (9) engagement (9) beautiful (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Sara H. 1 year ago on Google
    A fantastic service from The Diamond Setters! Both my sister and I are beyond delighted with the transformation of our late mother's diamond and platinum engagement and wedding rings into two stunning pendants which will be much treasured. Gavin and Lorraine guided us through the stages of design and conversion with patience, sensitivity and professionalism and we felt complete confidence in them both. Gavin is an extremely talented jeweller and he and Lorraine are an amazing team who could not have been more friendly and helpful. We would not hesitate to use them again and would recommend them should anyone need help or advice in either designing a new piece of jewellery or redesigning their own precious piece of jewellery. Many many thanks from us both.
    1 person found this review helpful 👍

  • 5/5 Jacqui F. 1 year ago on Google
    What a find Gavin and Lorraine are. My husband had been looking for an unusual signet ring for some time, so when we found one at a boot market we were so happy, but it needed some work. I met Gavin and Lorraine through my network and we went to see them with the ring to see what they could do. We discussed what we would like, they told us what was possible and the result is better than we could ever have imagined. The service from start to finish was outstanding and Gavin's attention to detail and eye for design is like I have never seen before. When we picked the ring up my husband was speechless (a rare event) and he now has a ring that he can wear and it also has meaning. Thank you so much Gavin and Lorraine, we will be back for you re-design some old rings of mine and will highly recommend you to anyone that needs your services. Thank you xx
    1 person found this review helpful 👍

  • 5/5 Sasha C. 10 months ago on Google
    Such incredibly kind, patient and talented people! I wanted my dads bracelet to be transformed into something we would wear after his passing. Lorraine was so patient and careful with the delivery and creation. Cannot thank you enough!

  • 5/5 N W. 9 months ago on Google
    We went to The Diamond Setter to buy my wedding ring and I’m absolutely thrilled with it. Lorraine & Gavin gave us such a lovely experience and my custom made ring is perfect. I was able to try on lots of different options and they talked through what worked best for our budget. When I went to collect it was all packaged beautifully, along with a bottle of bubbly. The location at Salomons estate made it feel extra special. I highly recommend & will definitely be back for any of my jewellery needs!

  • 5/5 Elizabeth E. 8 months ago on Google
    We had the BEST experience with Lorraine & Gavin. They made designing our wedding rings a dream. Super friendly, super helpful and just a dream team. Gavin was happy to incorporate our grandparent's wedding ring into our own which made it super special. We have recommended the diamond setter to all our family and friends. My mother inlaw also used them to make a beautiful ring from two damaged pieces of sentimental jewelry on our suggestion and has already booked in to use them again! We honestly couldn't praise them enough.

  • 5/5 Leah E. 5 months ago on Google
    I recently met with Lorraine and Gavin to get my engagement ring re-set. The whole process and experience was wonderful, not only are they lovely to work with but I am thrilled with the result. Can’t recommend them highly enough!

  • 5/5 Ruth D. 7 months ago on Google
    Gavin and Lorraine have just completely remade my antique engagement ring which has huge sentimental value. After many years of wear, the shank had completely worn away and the diamonds were becoming loose and worn. I was told by one jeweller it wasn’t possible to repair and another said they’d do it but quoted me a four figure sum. Luckily I was recommended The Diamond Setter. After a meeting with both Gavin and Lorraine, I was reassured that it was indeed possible to repair. Instead of a quick fix, Gavin melted it down and made me a new ring using the same metal and diamonds. I am completely blown away by it and it looks exactly the same but is more solid and stones much more secure. Not only do I have a beautiful finished ring, but the cost was 1/3 what I was quoted by a local jeweller for a ‘repair’. I cannot recommend them highly enough and will definitely be using them in the future.

  • 5/5 Katherine P. 6 months ago on Google
    I was beyond delighted with the repairs Gavin made to my antique rings. They are of huge sentimental value and the repairs were amazing. I never thought the rings could look that good! Gavin and Lorraine are lovely people too. I would have no hesitation in recommending the diamond setter.

  • 5/5 Mairi D. 5 months ago on Google
    Gavin reset my diamond necklace and earrings into yellow gold from white, as I have allergies to white gold. He recreated the same setting perfectly. Honestly, I just couldn’t believe how they looked exactly the same and so beautiful. Perfect service also from Lorraine, just so kind and helpful. Couldn’t recommend them more highly! Amazing! Thanks so much both of you xx

  • 5/5 ellishudson27 11 months ago on Google
    Couldn't be happier with our wedding rings that The Diamond Setter team have made. The service is excellent and the quality is exceptional. We will absolutely be using them again in the future!

  • 5/5 Alice R. 1 year ago on Google
    Friendly , helpful service from start to finish . Accommodated all our needs . Repaired our daughters ring in time for her birthday 🎂 So professional, good price and explained exactly what they needs to do . Will definitely use them again . Thank you 🙏

  • 5/5 Jake T. 1 year ago on Google
    I sincerely recommend The Diamond Setter. They created a bespoke engagement ring for my fiancée. The ring is beautiful and my partner is thrilled with it. Lorraine and Gavin are kind, trust worthy and experts in their field. We will certainly return to The Diamond Setter for our wedding rings. Thank you so much!

  • 5/5 Alexander R. 1 year ago on Google
    None of the Jewelers in Kent had the engagement ring I had in mind, so I turned to the Diamond Setter to help me design and create a bespoke engagement ring from scratch. Very attentive and professional with a wide variety of options to choose from. I'm very happy with the overall process as the ring was created in a timely manner. My now fiancé is obsessed with the ring!

  • 5/5 Judith S. 11 months ago on Google
    Very pleased with the work done on my eternity ring to make the diamonds secure and enlarging the ring to fit a different finger. Lorraine and Gavin were very easy to deal with and the work was carried out quickly. Highly recommend

  • 5/5 Dominic C. 1 year ago on Google
    A truly wonderful bespoke experience. I wanted to add an oval diamond to my wife's engagement ring as a push/anniversary present. Lorraine was very helpful in sourcing the right diamond and was so understanding of my request. I couldn't have asked for the finished item to be more perfect, and my wife was ecstatic. Lorraine and Gavin were exceptional in their customer service and product quality. I would HIGHLY recommend them to anyone!

  • 5/5 Jane K. 1 year ago on Google
    Would highly recommend Lorraine and Gavin. My rings needed resizing and they took great care in making sure it was all perfect! They looked at my hands and sized up the rings beautifully. I'm now able to wear them again, they are comfortable and the cut is barely visible. Highly completive pricing too. All in all a very happy customer.

  • 5/5 wendy s. 1 year ago on Google
    I first came upon Gavin and Lorraine by chance and brought some old broken jewellery to be repaired . While I was there I mentioned a ring which I would like remodelling as it was far too high set to wear everyday and although was pretty it just lived in the safe which was such a shame .I wanted a smaller ring and some drop earrings to be made using the diamonds and adding some rubies . They were so helpful and came up with some great ideas . I picked up my re modelled ring and earrings today and I am absolutely thrilled . They look so beautiful. I could not recommend The Diamond Setter more , they are really professional , personable and so helpful and also keenly priced . Thank you so much Gavin and Lorraine , I am going to really enjoy wearing my newly. designed pieces . I will definitely be using you again .

  • 5/5 Louise J. 2 years ago on Google
    I had a half eternity ring that was 14 years old, a beautiful ring but chunky and in need of a little updating. I went to see Gavin and I drew what I would like in a ring. He designed and reset my diamonds as a flower on a dress ring. Wow! It’s beautiful I can’t stop admiring it! Gavin has also remodelled a few other pieces for me and I’m thrilled to be able to wear them again! Thank you both so much! I’m sure I’ll see you again very soon x

  • 5/5 Louise 2 years ago on Google
    Wow, what can I say truly stunning. I have just picked up my rings that I took to Gavin and Lorraine to be remodelled. I had one design in mind and half a picture of another, they managed to find a picture of the whole ring and talked me through how it was shaped and where the stones would be set. I now have 2 bespoke absolutely beautiful rings to enjoy. An eternity ring that was my Granny’s, engagement ring that was my Mums ( both have sadly passed away) and some jewellery that I had at home not doing anything in the drawer ! The whole experience from start to finish is just amazing. Thank you so much💫✨

  • 5/5 Helen R. 1 year ago on Google
    The diamond setter have been outstanding. From squeezing us in with only a few weeks to spare before our wedding, and listening to what we want in order to create our wedding rings I can not fault a single second. Lorraine kept us up to date with what was happening with the rings and persevered with the personal engraving when the pics I sent of our handwriting weren’t working. Picking up our rings was so exciting and they were perfect. Their jewellery is lovely and my partner (now husband) treated me to a beautiful pair of sapphire earrings. I would highly recommend using the diamond setter and I’m sure we will be using them again in the near future. Huge thanks to Lorraine and Gavin for making our rings with so little notice and Being a part of our elopement.

  • 5/5 Lizzie M. 2 years ago on Google
    We were looking for a designer to make a bespoke engagement ring and wedding ring. We found The Diamond Setter through a local newsletter. From first contact, both Lorraine and Gavin were incredibly helpful. In our first meeting they helped us develop our vague ideas into something more concrete. They took time to talk us through each decision and step of the process. Throughout they were so accommodating in adjusting the designs until we were completely happy. Whilst we were designing the pieces, we were given some inherited jewellery and hoped to incorporate these into the design. Gavin and Lorraine met with us again and helped us to understand the age and quality of the pieces and how these could be used within our ideas. Gavin also helped us to understand the different pieces and how they would look together. We were keen to keep the original hallmarks on the wedding ring even though we wanted it made thinner. We were also able to turn two additional rubies into earrings. The final pieces were better than we could have expected. The old Victorian diamond had been completely transformed in the new setting and the hallmarks on the wedding ring were preserved completely. Both Gavin and Lorraine made the experience enjoyable for us throughout and we couldn’t be happier with the final pieces. We would definitely recommend them to others and hope to use them again in the future.


Call +44 1892 458042 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ On-site services
    • ✓️ In-store shopping
    • ✓️ Online appointments
  • From the business
    • ✓️ Identifies as women-owned

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