Well House Veterinary Clinic image

Well House Veterinary Clinic

Veterinarian

👍👍 What a lovely staff, and respectful environment for our best friends the animals


Address

24 Eridge Rd, Tunbridge Wells TN4 8HJ, United Kingdom

Website

well-housevets.co.uk

Contact

+44 1892 515885

Rating on Google Maps

4.30 (59 reviews)

Open on Google Maps

Working Hours

  • Friday: Closed
  • Saturday: Closed
  • Sunday: Closed
  • Monday: Closed
  • Tuesday: 8:30 am to 6:30 pm
  • Wednesday: 8:30 am to 6:30 pm
  • Thursday: 8:30 am to 6:30 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Mr Dave K. 1 year ago on Google
    What a lovely staff, and respectful environment for our best friends the animals
    1 person found this review helpful 👍

  • 5/5 A M. 1 year ago on Google
    We’ve been coming here for 7 years with our cats. Covid was a tricky spell for the branch but it’s been great to have it open again. Diego is a really kind and friendly guy and has helped a lot with one of our cats suffering from skin allergies. Thanks to all of the team.

  • 5/5 Lisa H. 2 years ago on Google
    I want to thank the gentleman vet on duty on Friday 25/06/2021 at 18h30. We had some expensive decisions to make and even though these are not made clearly when one is in a rush and worried about a pet, the vet was so kind to us. He asked us on a number of occasions whether we needed to take 5 min alone to make a choice about the next stage of treatment. Just by saying that, he allowed us to gather ourselves. His treatment of our dog was exceptional but I would expect that from a vet. I was so grateful of his treatment of us humans. Thank you for your kindness.

  • 5/5 Sheila A. 3 years ago on Google
    I sadly recieved some devastating news today concerning my beautiful cat Milo. But the vet who had to deliver the news was extremely kind and sensitive and helped me make a very hard decision with respect and honesty and making sure Milo came first and not in the business of prolonging the inevitable.

  • 1/5 Laura B. 3 years ago on Google
    Im very shock of how most of the stuff in this clinic treated me. Starting from the manager, to the nurses, one of the receptionist and one female vet. Unprofessional, with an attitude to grab your money and treating the animal like a package if you ever show signs of wanting a breakdown of a £1000 bill for the test only!!! Also, They given the impression that on the top of paying all those expensive bills, they are treating you with no manners and arrogance. There are plenty of surgeries out there that have a wonderful customer service and they are passionate about the animals, not the money. A very shocking answer from one of the female vet in this place When I asked her what would they do if they see a very poorly pet but the owner couldn’t afford all the bills and the insurance doesn’t cover? Her answer: we would put the animal to sleep and letting it die. That came out from someone that we trust our pets with, but she and the whole clinic are only move for money. (btw the surgery in Crowborough is run by the same vet stuff apparently) Im getting my cat’s full history from them and moving on to a new place that know the value of animals. Avoid this place guys.

  • 1/5 anna p. 3 years ago on Google
    Well house vets, are money grabbers. Most of the female nurses have no customer service and they talk to you like their doing you a favour when your the one paying an overpriced bill which they add to. They are rude, and clearly have no passion for working with animals as they should in a place like this. Really angry and frustrated.

  • 5/5 Chloe B. 2 years ago on Google
    Lovely vets, we saw Tom who was so friendly and took the time to listen to all my concerns. Really helpful, thank you.

  • 5/5 Tiffany S. 6 years ago on Google
    The Wells House is an amazing veterinary and they really do take into consideration the best for your animals. All the staff are friendly and helpful where needs be, you can really trust them to not let you down!

  • 1/5 Adam R. 2 years ago on Google
    They don't even have a vet. You have to go to crowbrough for appointments. Obviously they don't tell you that as they are signing you up for a 12 month pet plan contract. You'll only be propping up a failing business

  • 1/5 Melissa 6 months ago on Google
    Over priced, I was quoted £66 for 2nd vaccination for a puppy. Called another veterinary practice and it was £34, including a health check!

  • 5/5 Francesca W. 8 months ago on Google
    Always kind, caring and interested. I feel confident in their knowledge and experience, my cat is in safe hands.

  • 5/5 Lidia A. 9 months ago on Google
    Really understanding doctor! Explained everything very well!


Call +44 1892 515885 Open on Google Maps

Trends



Last updated:

Similar Veterinarians nearby

Last updated:
()