Took our grandchildren in for new school shoes and was served by Joseph. He was really engaging with the children and made the whole experience 5 star.

Myself and my fiance popped into clarks Tunbridge Wells yesterday to look for some a brogue style shoe for him and Max the lovely lady that served us (whilst serving at least 2 other customers at the same time) gave us several options and sizes and she found us a great pair of Black Brogues for our up coming wedding. Great service with a smile and a sense of humour. She was absolutely amazing and a asset to the company :)Thank you Max!

Don't go at the weekend... waited over 30 minutes one time, staff didn't check my one year old daughters first pair of shes. Told me to come back in 3 months to get refitted WHAT?? Didn't even get acknowledged when one assistant was going back and forwards helping another family when my baby was getting more and more agitated.

Served quickly for school rush shoes, I did book

Went to Clark’s because of their amazing range of boots. Amy the staff at tunbridge wells branch was super helpful. She not only knew the products, she was also very patient in explaining what I would need in winter to be warm. I bought 2 pairs of shoes . Clarks quality is amazing.

Very helpful to my mum who is partially sighted

Lovely shop, lovely shoes, but always such a wait to be seen by anyone! We waited over 10 minutes on Sunday. Despite having the next in line ticket there was no end in sight. Had to give up as the kids were getting bored and restless.

Very helpful staff (especially Christine whose product/stock knowledge was excellent), which made my trainer purchase easy. Keep up the good service

Staff helpful. Shoes good value. Some sizes need to be ordered.

I bought a pair of smart, casual shoes two months ago at a cost of £110. Unfortunately, one of the eyelets came away from one of the shoes where the laces tie together and this couldn't be fixed, making the shoe unwearable. I took the pair back to Clarkes in Tunbridge Wells with proof of purchase and requested if they could replace them as I liked the style so much. The staff were excellent and very helpful. They found a replacement pair and exchanged these for my mine without any problem. I am very impressed with their customer service and will continue to shop with them without hesitation.

In general great quality of shoes, but a bit pricey. Unfortunetly the staff (only one person) we met was not that helpful as we would expect. On a second occasion (with the same staff) we end up leaving the store and simply search online the product we wanted.

Got everything that I went shopping for , very polite and officiant.

Disgusting shop treated a child in a wheelchair chair appalling today . Shame on you disgusting. Words fail me!!

Busy and not a lot of choice. But good quality shoes.

Good stock of children's shoes and staff very knowlegable and helpful.

Went to the Tunbridge wells store today to get some heeled prom shoes for my daughter and got served by Maxine. She was amazing and patient. We left very happy as she found shoes that suited her very narrow feet.

Bought a great pair of comfortable sandals. The lady was very helpful. They didn't have my size so she ordered them and had them delivered to me. They didn't take long to get to me