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Amily Homecare

Mental health service Home health care service Senior citizens care service Disability services and support organization Home help

👍👍 Amily looked after a friend of mine, for whom I am Power of Attorney. They're a wonderful service with an excellent & hands on Director & all the staff with whom we have dealt are extremely efficient, caring and compassionate. I would have no hesitation in recommending Amily Homecare to any family... People often mention Amily, carers, staff, care,


Address

Unit 37, Walton Business Centre, 44 Terrace Rd, Walton-on-Thames KT12 2SD, United Kingdom

Website

www.amily.co.uk

Contact

+44 1932 259613

Rating on Google Maps

4.60 (19 reviews)

Open on Google Maps

Working Hours

  • Sunday: 8 AM to 10 PM
  • Monday: (Spring Bank Holiday), 8 AM to 10 PM, Hours might differ
  • Tuesday: 8 AM to 10 PM
  • Wednesday: 8 AM to 10 PM
  • Thursday: 8 AM to 10 PM
  • Friday: 8 AM to 10 PM
  • Saturday: 8 AM to 10 PM

Featured Reviews


Frequently mentioned in reviews: Amily (16) carers (15) staff (6) care (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Christine E. 6 years ago on Google
    Amily looked after a friend of mine, for whom I am Power of Attorney. They're a wonderful service with an excellent & hands on Director & all the staff with whom we have dealt are extremely efficient, caring and compassionate. I would have no hesitation in recommending Amily Homecare to any family or individual who would like a personalized & caring service for themselves or loved ones.
    2 people found this review helpful 👍

  • 5/5 eliska p. 1 year ago on Google
    Written by John, a client of Amily Homecare- Over two years ago I first contacted Amily Homecare as I needed a full time carer to live in, having had a serious operation. I was put in touch with Mr Butch chief executive and Ms Kate the live in manager and immediately struck up an friendly relationship with them. Since then, they have provided me consistently with excellent carers who have made my life very comfortable whilst being in my own home. On regular occasions, either Mr Butch or Ms Katie visits my home to check that I am satisfied with the carers and I have always been able to say how much I am impressed by the carers knowledge, devotion to duty and above all their wish to make certain that I am comfortable and happy. I would be very pleased to recommend this company to anyone who requires homecare and I wish the company every success in the future.
    1 person found this review helpful 👍

  • 5/5 Richard L. 3 years ago on Google
    My parents were considering buying a flat in sheltered accommodation as they were entering their 90's but they did not want to leave their house of nearly 60 years together. We decided to try live-in carers to see if that could work. We used Amily Homecare and one year on we couldn't be happier. My parents are happy and safe in their own home and for most of that time they have been looked after by the same 2 carers on a fortnightly rotation. The carers are lovely and supportive on a daily basis and great in a crisis - we've had a couple of ambulance call outs in that time and both issues were dealt with very well. We couldn't be more delighted with our decision to use Amily.
    1 person found this review helpful 👍

  • 5/5 Dot C. 1 year ago on Google
    My friend was cared for over a period of three years by live in carers from Amily. Her care was extremely good, and was backed up by support from the Amily team. She was very fond of her two carers, who gave patient and caring support at all times. Home care was definitely the right choice for her, as the carers had the time to get to know her well, to encourage her to eat and drink, and make her comfortable in her own home. I would definitely recommend Amily. The whole team care, and want the best for their clients.

  • 5/5 Shirley B. 1 year ago on Google
    Tracey the Manager at Amily Homecare is friendly and caring which follows through with her carers. She is always on hand to provide helpful insight into situations that may arise whilst the client is adapting to carers; plus flexible with scheduling carers visits if medical appointments arise. She is always patient, approachable and helpful to family queries as are her office staff who always answer the phone - a bonus these days.

  • 5/5 Ian S. 1 year ago on Google
    Great carer's very good at communication and helping my mum with her needs all the staff are friendly and love the dog aswel and the office is very quick and helpful if we have any changes to our needs

  • 5/5 Elaine B. 7 years ago on Google
    Amily are a crucial part in the well being of our family. Their Personnal Assistants take my daughter out for day trips which she absolutely loves, giving her much needed access to the community. I can also relax during that time knowing my daughter is safe and being well cared for. Due to the nature of my daughter's learning difficulties, she can at times display very challenging behaviour, which is well managed by Amily's experienced staff. I have no hesitation in recommending the services Amily provide as I have always found them to be reliable, very professional and also immensely easy to deal with.

  • 1/5 kammi k. 2 years ago on Google
    Amily do not care about their staff at all. Confidentiality between carers and the office staff is not respected and they are extremely unprofessional in the way the handle matters. Ignoring carers when issues are flagged as well as ignoring the safety of their very own employees. Many carers have left due to this alone

  • 5/5 Stephanie B. 1 year ago on Google
    Amily Homecare provided live in care for my aunt over the last year of her life. I was, and still am, in awe of the absolutely fantastic service provided by Amily - from first contact right the way through their approach is caring, practical, professional and altogether excellent. I have no hesitation in recommending them. If there were 10 stars available, they'd have them.

  • 5/5 Katie W. 1 year ago on Google
    Wonderful company, Always willing to help and always reassure my Nan is well looked after. Carers are great and will go the extra mile to make sure she has what she needs.

  • 5/5 Russell Hird G. 1 year ago on Google
    These ladies provide an excellent service, helping my mother with patience and kindness. The app is very useful for keeping in touch with what's happening.

  • 5/5 Lisa W. 1 year ago on Google
    Amily provide live in care for a dear friend of mine and I am very pleased with them, they are very professional and above all extremely kind. I would happily recommend their services to anyone


Call +44 1932 259613 Open on Google Maps

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