1/5 Michelle Bavington Y. 11 months ago on Google
We
have
happily
stayed
in
this
hotel
many
times
in
the
past
but
not,
however,
for
the
past
8/9
months.
I'm
sorry
to
say
the
deterioration
is
evident
the
second
you
walk
up
to
the
front
door.
The
entrance
was
littered
with
cigarette
butts.
The
staff
on
the
front
desk
was
less
than
welcoming.
The
elevator
was
not
working
which
was
not
a
huge
inconvenience
for
us
personally
but
still.
We
we're
there
3
nights.Our
room
was
facing
the
back
parking
lot
which
is
no
problem,
it's
usually
quieter
back
there,
however
there
was
a
roof
below
our
window
that
was
covered
in
cigarettes
butts
and
other
garbage.
Our
room
itself
was
just
grubby.
The
WiFi
we
paid
extra
for
didn't
work
most
of
the
time.
The
room
was
not
refreshed
once,
no
coffee,
milk
etc.
The
toilet
didn't
flush
properly.
In
the
breakfast
room,
the
food
warmers
were
mostly
empty
and
it
took
ages
for
them
to
be
replenished.
The
toilet
on
the
main
floor
was
absolutely
disgusting.
When
I
mentioned
it
to
reception
they
advised
the
toilet
is
cleaned
every
day.
If
that's
the
case,
they
need
to
find
better
cleaners.
In
the
past
one
of
the
huge
assets
to
the
hotel
was
its
staff.
They
were
always
cheerful,
welcoming
and
ready
to
share
a
laugh.
I
can't
help
but
think
the
current
staff
are
absolutely
miserable
in
their
work
environment
because
it
shows.
The
hotel
is
old,
it's
beautiful
and
deserves
to
be
treated
so
much
better
than
its
being
treated
at
the
moment.