1/5 Thomas F. 10 months ago on Google
Incorrect
prices
on
website,
everything
had
increased
by
between
£0.5p-£4.00
per
item.
Called
to
query
and
spoke
to
manager
who
initially
took
the
order.
They
didn’t
care
and
when
I
queried
it
they
explained
“we
will
update
it
later
this
week”.
I
continued
to
list
off
items
they
over
charged
me
for
so
they
coils
have
a
list
of
the
incorrect
items
on
their
menu
and
everything
I
said
they
seemed
to
think
I
was
confused
and
at
the
end
of
the
conversation
they
said
“sorry
for
your
confusion”
once
and
they
appeared
to
think
it
was
my
fault
for
querying
it.
It
appears
they
can
just
charge
whatever
they
like
at
the
door
and
when
you
call
for
an
explanation,
there
is
a
sarcastic
apology
and
then
after
keeping
them
on
the
phone
they
change
their
response
to
“we
will
update
that
tonight”.
So
the
response
changed
from
a
week
ago
to
tonight.
Would
of
been
nice
to
have
been
offered
a
reimbursement
for
the
false
pricing
or
even
an
apology
would
of
been
nice.
Now
I
waste
my
time
with
this
review
and
getting
annoyed
at
the
lack
of
customer
service
here.
Negatives:
False
advertisement
and
bad
customer
service,
noodles
were
pretty
poor
quality
and
so
was
the
rice.
Sushi
was
good
but
certainly
not
worth
the
price
tag.
Only
positive
I
have
is
when
I
walked
in
to
collect
it,
the
place
and
atmosphere
looked
nice
and
trendy.
I
would
of
not
left
this
review
if
the
customer
service
was
better
or
even
if
I
had
just
received
an
apology,
but
all
I
received
was
a
sarcastic
apology
from
the
manager
saying
I
was
confused.
I
don’t
understand
how
it
is
me
that’s
confused
when
they
advertise
one
price
but
charge
another….
First
time
I’ve
been
here
and
it
will
be
the
last.