Aylesford Aquatics image

Aylesford Aquatics

Pet store Aquarium shop Aquatic center Pond supply store

👍👍 Great aquatics shop, nice knowledgeable staff, with a nice little farm shop attached. People often mention fish, shop, staff, tank, friendly, helpful, great, selection, Great, tanks,


Address

Holtwood Farm Shop, 365 London Rd, Aylesford ME20 7QA, United Kingdom

Website

www.aylesfordaquatics.co.uk

Contact

+44 1622 882264

Rating on Google Maps

4.50 (503 reviews)

Open on Google Maps

Working Hours

  • Monday: 9 am to 5:30 pm
  • Tuesday: 9 am to 5:30 pm
  • Wednesday: 9 am to 5:30 pm
  • Thursday: 9 am to 5:30 pm
  • Friday: 9 am to 5:30 pm
  • Saturday: 9 am to 5:30 pm
  • Sunday: 9 am to 4 pm

Featured Reviews


Frequently mentioned in reviews: fish (47) shop (18) staff (17) tank (14) friendly (10) helpful (10) great (9) selection (9) Great (8) tanks (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Laurence M. 10 months ago on Google
    Great aquatics shop, nice knowledgeable staff, with a nice little farm shop attached.
    3 people found this review helpful 👍

  • 5/5 Delia B. 2 years ago on Google
    I just bought the most beautiful bonsai tree from this place. And I'm so sure it will be just the first from many 😁
    1 person found this review helpful 👍

  • 5/5 trev w. 8 months ago on Google
    I’ve been buying equipment and livestock from Aylesford Aquatics for 20+ years. I’ve always found them reasonably priced with good stock and knowledge. The reason I’m writing this review is because I recently bought a marine angelfish from them. Unfortunately it was picked on by another fish in my aquarium. When I contacted Aylesford Aquatics to see if they could help they told me to bring it back and they would exchange for another type of fish or give me a gift card to the value. I consider this excellent service as they were not at fault in any way. Wanted to say thank you and would recommend this company to everyone.
    1 person found this review helpful 👍

  • 1/5 Guy B. 1 year ago on Google
    I have visited this store a number of times, to stock my marine tank. Every time I visit there has been dead fish in their marine systems, the tanks are filthy and the staff are very rude…. Especially the older lady and the ginger guy with the beard. Bought a couple of fish and one to have died on they way home in the bag! The only good thing about this shop are the prices….. however I still won’t be visiting again!
    1 person found this review helpful 👍

  • 5/5 Toni R. 1 year ago on Google
    Been going there for a long time now, always friendly staff who know their stuff
    1 person found this review helpful 👍

  • 1/5 George O. 1 year ago on Google
    All the fish I got them this place they all have white spot I am treating them now just hope they will be okay! Never had white spot before don’t think I will be back to this shop unfortunately
    1 person found this review helpful 👍

  • 5/5 Reggie R W. 3 years ago on Google
    Definitely one of the best aquatic retailers in the South East. Fantastic variety of fish including many specialist ones. Prices are very reasonable. I was able to get most of the subtropical species I wanted to stock my 4500 litre outdoor heated tank with from here
    1 person found this review helpful 👍

  • 5/5 Pete W. 10 months ago on Google
    110% BRILLIANT aquatics are very knowledgeable and very helpful, great corals 🪸 and fish 🐟 I go almost every week.

  • 4/5 Rebecca B. 10 months ago on Google
    Always friendly and helpful staff. This place is based inside a traditional farm shop so you can pick up some fresh local grown produce as well as sorting out your pond or fish tank These often have deaps on their fish depending on what fish 4 for £10 etc the weed also has offers.

  • 1/5 Becky H. 4 months ago on Google
    Last Saturday we brought some fish from here 2 little sevrons and a kissing garami I so wished we hadn't. They infected our tank with white spot and we have lost our whole tank I'm so upset and gutted its not nice to see your fish dying, my husband treated tank but they all died please do not buy from here other people have had same issues when I've looked at reviews, I was told take a water sample in idiot tje tank water is infected by your fish I'm so upset give this place a miss please

  • 5/5 Si B. 3 months ago on Google New
    Excellent service and really helpful, such a huge range of really nice fish as well

  • 5/5 Justin M. 3 months ago on Google New
    Amazing selection of fish and an even more amazing selection of aquariums accessories. You just don't know where to start when you walk in. So many fish tanks. So many fish

  • 2/5 Paul R. 6 months ago on Google
    Really not impressed, the tanks did not look at all healthy and there was an awful smell about the place. Would definitely be wary of the health of the livestock here.

  • 5/5 Jean-Marc P. 6 months ago on Google
    Fantastic shop. The staff is very knowledgeable and helpful. They helped me a few times and gave me the right advice. The choice is really great and the price are reasonable.

  • 5/5 Luke A. 8 months ago on Google
    Great service, great people, great selection of products. Need I say more, no but I shall anyway. The least hassle it has ever been to buy a fish ever we went all over Kent trying to buy two fish on the day we visited Aylesford Aquatics, but when we came here the whole process was simple easy and friendly, you weren’t feel stupid by the staff like we were at other places. To conclude, best place to buy fish and anything aquatic related outdoor, cold water and tropical they got it all.

  • 5/5 Charlie B. 9 months ago on Google
    Amazing experience, fabulous selection of really well kept fish, in clean tanks. Big assortment of fish foods. Went there to explore and came home with 4 fish. The person who fished my fish was kind enough to share a few words even though it appeared I walked in on a busy moment. I'm definitely going to be a regular there (brace yourselves).

  • 5/5 Keith T. 5 months ago on Google
    Unbelievable service on a 2 year old pond pump. The Lady there took it apart and cleaned a vital component and there you have. It. A perfect. pump, thankyou for that

  • 5/5 mike c. 1 year ago on Google
    Great choice of tropical fish and in great condition.

  • 5/5 Andrew 1 year ago on Google
    Fantastic shop, amazing range of products and live stock all in incredibly clean and well kept tanks. Very healthy fish and plants. Staff with Fantastic knowledge very friendly and always happy to help. Highly recommend.

  • 5/5 M R. 1 year ago on Google
    Great shop. Staff are always friendly and listen to yours and tanks needs and offer help and advice where possible. Very well priced with a good selection of livestock and dry goods for both trops and marines

  • 5/5 Carla F. 1 year ago on Google
    Extremely knowledgeable and helpful staff! Great selection of fish, plants, tanks, decor etc! Wouldn’t purchase my fish etc from any where else now. Regular customer & always a pleasure to walk in and see the massive variety of stuff they stock here. Greeted always by friendly staff that are keen and willing to help with any advice you may have. 100% recommend definitely the best aquarium shop in Maidstone!

  • 5/5 Christopher S. 1 year ago on Google
    Bought shrimp today,also stocks tropical marine and coral and a wide range of products for keeping fish,located inside the farm shop,staff are pleasent and helpful

  • 5/5 Sara C. 1 year ago on Google
    Best aquatic supplies in the area. Knowledgeable & friendly staff. Nice livestock variety and the animals are clearly well cared for. Good selection of ornaments and accessories all reasonably priced too.

  • 1/5 Dave S. 1 year ago on Google
    With a few minutes spare I went to Aylesford Aquatics to see it they had any fish tank thermometers... I never learn, do I? I’ve been going to that shop every few months over the last six years, I usually find the experience was an utter disaster, vow never to return, forget all about it, and go back for another really bad episode. I remembered how bad the place was as I walked in and all the staff (but one) were standing outside listening to someone or other regaling the tale of some fight that he had had recently. Apparently whoever this person had been fighting with was absolutely covered in blood at the end of the scrap… Meanwhile I stood at the counter and waited. And waited. As I waited so the queue grew and grew. After what seemed to be an age I told the assembled queue that what I wanted could be bought far cheaper on-line, and I walked out... straight past all the staff who were showing no sign of coming back in to the shop to do their job. I don't deny the people need a break from time to time, but do they *really* need to leave so many customers waiting for quite so long? I got to work, and ordered a fish tank thermometer from Amazon for a third of the price that Aylesford Aquatics wanted

  • 5/5 Robert D. 1 year ago on Google
    Excellent advise and expertise in the marine section, have previously bought corals for them to grow and then trade in the frags. Great corals sps, lps and softies.

  • 1/5 Summer S. 1 year ago on Google
    Visited this shop a hand full of times but always been treated the same. The ginger guy with the breed was extremely rude and arrogant. Made it clear he didn’t want to help. 70% of the fish are dead and the tanks dirty. Brought a diamond stingray from there. Noticed in the bag on the way home it had a skin infection (didn’t see this in the tank as lights were off and water not clear) called shop to discuss this with them and they said it’s fine nothing they can do. Tried to treat it however, the stingray only lasted 3 nights and died. Will NEVER be going back there and will advise everyone not to use this place….

  • 1/5 CHERING & JONES F. 1 year ago on Google
    avoid buying fish here ! very disappointed purchased 20 tetras and with in two days all of them were dying one by one , checked water parameters which are perfect , even got another shop to test incase i had a faulty kit , temperature was fine , no other fish bullying , no contamination among other checks i had made. i went back they offered me more fish for a cheaper price which to my delight i accepted , again with in days all started dying one by one then i finally see a physical sign , a absolute bomb of white spot !!! this place claims they have Quarantined their fish but unfortunately that is just not the case , very bad quality fish , avoid !

  • 5/5 Sean E. 1 year ago on Google
    Come here often for new additions to our fish tank. Great place for variety of fish, plants and aquarium supplies for any tank. Staff very helpful

  • 5/5 Jorg B. 1 year ago on Google
    This is a nice aquatics shop with a big selection on freshwater and saltwater fish. In addition, it’s specialised on ponds. It also serves live food and has a broad range of accessories. The employees are friendly and know their stuff. I would prefer bigger signs about the fish as the existing ones are a little hard to read if you are not close enough.

  • 5/5 Kitty P. 1 year ago on Google
    Surprisingly large aquatics shop. With polite and helpful staff. They even answered my son's question 'why is that fish sad' 'that breed of fish always look sad even the pritty ones'. I will definitely be going back there again. Pricing of things is not too expensive either. Their marine section is wonderful to look at.

  • 5/5 Mt P. 2 years ago on Google
    One of my favourite places to visit. A great selection of aquatic life. It is a pleasure to visit also for the mini Market with fresh produce.

  • 5/5 Jay S. 2 years ago on Google
    Great aquatic shop, great service and staff are very helpful and friendly

  • 1/5 lee w. 2 years ago on Google
    Purchased 10 harlequin rasbora and 6 Julii corys. I have a well established tank with original fish all healthy so far. The water quality is good 0 Ammonia 0 nitrite and PH 7. so far in 6 days. 5 harlequins have died and 2 corys. Your choice but I will never get fish from here again.

  • 5/5 terri c. 2 years ago on Google
    Visited many aquatic shops this is by far the best ..fish are kept beautifully and in fantastic condition and the coral is out of this world all kept to very high standards polite helpful staff tank displays are a real treat for the eye... and even had stingray !!! That's my Christmas list sorted 😆

  • 5/5 Katie A. 2 years ago on Google
    Always have had great customer service and the staff always go above and beyond to help and advise. The fish are always amazing x

  • 5/5 Danny 3 years ago on Google
    Superb place, very knowledgeable and friendly staff, just started a brand new setup and assistance all the way through has been great....


Call +44 1622 882264 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping

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