1/5 Aneri A. 9 months ago on Google
WE
WERE
DETAINED
AND
THREATENED
BY
THE
GENERAL
MANAGER
MR.
AJIT
AND
SOME
MR.
MAHENDRA
(WHO
I
BELIEVE
IS
ONE
OF
THE
OWNERS
OF
THE
RESORT).
IF
YOU
TAP
ON
THE
LOWEST
REVIEWS
OF
THIS
PROPERTY,
YOU
WILL
SEE
PICTURES
OF
RATS
CRAWLING,
ACs
NOT
WORKING
ETC.
WE
HAVE
HAD
SIMILAR
EXPERIENCE
AT
THE
RESORT.
THE
GENERAL
MANAGE
IS
NOT
WELCOMING
AND
IS
SUPER
RUDE.
So
this
was
my
third
trip
to
jawai.
I
was
so
excited
about
the
same
as
jawai
has
always
been
one
of
my
favourite
places
on
earth.
It
is
a
place
where
you
can
feel
peace
and
at
the
same
time
enjoy
some
of
the
best
adventure
as
well.
People
there
are
very
welcoming
and
warm.
Since,
this
time,
I
was
going
with
my
friends,
we
decided
to
book
a
resort
that
has
a
pool
and
we
ended
up
booking
Kavish
jawai
village
resort.
This
resort
changed
my
entire
perception
about
jawai.
I
had
the
most
horrible
experience
at
this
resort.
WE
WERE
DETAINED
AND
THREATENED
BY
THE
GENERAL
MANAGER
MR.
AJIT
AND
SOME
MR.
MAHENDRA
(WHO
I
BELIEVE
IS
ONE
OF
THE
OWNERS
OF
THE
RESORT).
To
start
with,
our
rooms
were
not
clean.
The
bed
sheet
and
the
comforters
had
blood
stain
marks,
food
colour
marks
on
them.
Bathroom
drain
was
filled
with
hair.
There
were
no
toiletries
in
the
bathroom.
The
same
was
provided
to
us
after
24
hours
of
our
stay.
We
had
to
keep
on
asking
for
the
toiletries
through
out
day
1
of
our
stay.
Since,
the
phone
line
of
our
room
was
damaged,
we
asked
them
to
change
our
room
but
they
didn’t
give
us
another
room
(even
though
they
had
vacant
rooms).
So
every
time,
we
wanted
to
order
something/ask
for
toiletries,
we
had
to
go
to
the
reception.
The
AC
in
my
friend’s
room
was
not
working.
We
told
the
staff
about
the
same
but
they
were
super
casual
about
it
and
were
not
ready
to
accept
that
there
was
some
issue
in
the
AC.
When
we
were
checking
out,
we
noticed
that
they
have
charged
us
more
than
the
MRP
mentioned
on
the
mineral
bottle.
The
price
mentioned
on
the
bottle
was
Rs.20.
However,
in
our
bill,
they
had
mentioned
Rs.53
per
bottle.
When
we
inquired
about
the
same,
the
general
manager
started
behaving
rudely
and
said
he
cannot
change
the
bill
now
so
will
provide
us
10%
discount
on
the
bill.
We
then
spoke
to
the
owner
of
the
resort,
who
to
our
surprise
started
talking
to
us
rudely.
His
exact
words
were
“If
you
would
have
ever
stayed
in
a
PREMIUM
PROPERTY,
you
would
know
that
there
is
a
thing
called
service
charge”.
We
informed
him
that
service
charge
is
optional
and
the
customer
can
say
no
to
the
same.
Further,
it
should
have
been
on
the
Overall
bill
and
not
on
the
bottles.
Further,
even
though,
High
tea
was
included
in
our
package,
they
charged
us
for
the
same
separately.
The
property
also
charges
for
the
Ice
cubes
that
you
order.
The
refrigerators
in
the
rooms
are
not
working.
We
had
booked
three
rooms
and
the
refrigerators
in
any
of
the
rooms
were
not
working.
Since,
we
did
not
want
a
discount
on
the
final
bill
and
wanted
them
to
charge
us
on
the
MRP
mentioned
on
the
bottle,
we
asked
them
to
change
the
bill.
They
said
they
won’t
do
it
and
started
behaving
rudely
with
us.
They
started
abusing
and
threatened
us
that
WE
WOULD
NOT
BE
ALLOWED
TO
LEAVE
JAWAI.
To
our
surprise,
they
locked
the
gates
of
the
resort
and
one
of
the
persons
started
screaming
“Ek
Ek
ko
pakad
k
maaro”.
The
junior
staff
there
protected
us
but
we
were
scared
and
we
called
the
police.
The
general
manager
Mr.
Ajit
and
one
person
named
Mr.
Mahendra
threatened
us
that
we
will
not
let
you
leave
jawai
and
we
will
also
see
you
in
ahmedabad.
Mr.
Mahendra
also
said
on
phone
that
they
have
the
copy
of
ID
Cards
and
will
track
us
down
in
ahmedabad.
Since,
we
were
scared
for
our
safety,
we
paid
the
bill
and
accepted
their
condition
of
writing
an
apology
letter.
This
has
been
the
most
traumatising
and
the
worst
experience
of
my
life.
3 people found this review helpful 👍
