Great experience, enough to do on the island at Yanuca that we never left. Jet ski safari, fishing trips, plenty for the kids to do. Napoleon was great on greeting and departure, very friendly always smiling and willing to help. Mark at the lagoon pool bar was so friendly remembered what my wife daughter and I all enjoyed drinking. The ladies at the front desk made things very easy. No complaints here

One of the best holidays we had for a while. The resort is beautiful, rooms were great. Nice welcome by Napolian, I have to say the beautiful lady that looked after our room MEREISI was amazing, thank you . We had great weather so we really enjoyed the beach, beautiful clear water and fish just everywhere it was superb. The food was great, especially the Italian restaurant, every dish was incredible. Only shame it wasn't opened every night. Good room service, and any problem we had with the TV in the room they were really quick in coming to fix. The resort is so beautiful and easy to get around, you are always covered from the sun. Everyone is friendly, will definitely come back and I would recommend this place to everyone. Thank you to everyone in shangri-la fiji 😁😁

I cannot recommend this resort enough for couples and families—this was my second unforgettable stay! My first visit was during the bustling tourist season in Fiji, but this time I experienced the serenity of their quiet period. The staff here are simply incredible—overflowing with positivity, care, and contagious happiness. They truly elevate this great resort to an excellent experience! The warmth of Fijian hospitality shines through in their upbeat attitudes. Our encounters with the staff were nothing short of fantastic! The facilities were impressive, and I thoroughly enjoyed the delicious food at the on-site restaurants. A truly amazing getaway!

Staff were really thoughtful and caring they gave us top notch service - From the warm welcome Napoleon and his team offered at reception, to the goodbye song at the end of our stay was so touching. Ama the room maker did a great job every day and left us a lovely note. Lemeki and the team Dani & Marcelina at Lagoon restaurant did a great job of hosting alongside the chefs, Vandana cooked great Indian food at the buffets.  Especially chef Malekesi (Aunty Hali) loved our baby and after her shift used to come and take our baby for rounds in the restaurant while we finished eatin. Charlotte was ever so helpful at the front desk as she found and booked for us activities outside the resort even upon request. Nancy at checkout was great and we had a lovely time chatting to her! The rooms however do need an upgrade and some TLC, certain bedding needs an upgrade some pillows had clean covers but underneath had brown stains, showers need better sealing, TVs need upgrades. And they are planned works I believe, as I spoke to the very nice and approachable Director of Engineering there Udara, we saw his and team's hard work in action, as they did the pool upgrade in 2 days and nights while we were there. Overall lovely and caring staff made our stay great. We'd recommend this property for sure. Specially if you want to stay outside Denarau, which staying there is basically like being in Australia, you may as well stay at a resort here rather than in Fiji.