"Anna Palace" image

"Anna Palace"

Hotel

Formal quarters, some with river views, in a genteel hotel featuring a bar & a restaurant. People often mention hotel, room, staff, breakfast, nice, location, good, restaurant, rooms,


Address

ul. "Knyazheska" 4, 7000 Ruse Center, Ruse, Bulgaria

Website

www.annapalace.com

Contact

+359 82 825 005

Price rating

$67/night

Rating on Google Maps

4.40 (779 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hotel (28) room (10) staff (10) breakfast (10) nice (8) location (7) good (7) restaurant (7) rooms (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Mishovski 5 years ago on Google
    Good location, free parking, a bottle of wine as a compliment from the hotel, strong and fast WiFi.
    4 people found this review helpful 👍

  • 5/5 Ивайло �. 3 years ago on Google
    (Translated by Google) Very good cuisine ? (Original) Много добра кухня ?
    1 person found this review helpful 👍

  • 5/5 biby m. 3 years ago on Google
    (Translated by Google) Wonderful place, wonderful people, wonderful cuisine. Thank you for your hospitality.? (Original) Прекрасно място, прекрасни хора, прекрасна кухня. Благодарим за гостоприемството.?
    1 person found this review helpful 👍

  • 1/5 Дмитрий �. 3 years ago on Google
    (Translated by Google) Air conditioners do not work in every room. The breakfasts are terrible and 1 waitress, which makes the breakfasts long. The exterior of the hotel is very nice, but that's about it. (Original) Кондиционеры работают далеко не в каждом номере. Завтраки ужасные и 1 официантка, что делает завтраки ещё и долгими. Внешний вид отеля очень хороший, но на этом все.
    1 person found this review helpful 👍

  • 5/5 Nikolai I. 3 years ago on Google
    (Translated by Google) Good location. I like. (Original) Добра локация. Харесва ми.
    1 person found this review helpful 👍

  • 4/5 Rianne T. 2 years ago on Google
    Beautiful historic hotel, efficient staff and good breakfast. Room was cozy with high ceiling. Shower in the bath only (and no shower curtain so be prepared for wet feet). Insect screens at the windows.
    1 person found this review helpful 👍

  • 4/5 Ilcho S. 6 years ago on Google
    Good value for money. It's close to city center, hotel parking (not enough big for needs), staff service quite good. Breakfast is terrible for 4 star hotel. Rooms are clean but not all are big. Good hotel for business or weekend trip.
    1 person found this review helpful 👍

  • 4/5 Lars 2 years ago on Google
    Classic looking hotel near the city center of Ruse. There is free parking in front of the hotel for guests. Our room was a bit basic, but the bed was great. The shower was a bit inconvenient due to the lack of a shower curtain or door. There is free WiFi available throughout the hotel. The breakfast buffet was good. The staff was friendly and efficient.

  • 1/5 Palav P. 1 year ago on Google
    Low quality, the bathrooms do not have shower cabins or curtains and water spills everywhere, the air conditioners do NOT allow to set the temperature and it is impossible to cool down the room to a comfortable temperature! I am "warmblooded" but could not sleep from the heat! Does not worth the money, it's a scam!

  • 1/5 Boris Z. 1 year ago on Google
    There is no adequate cooling in the rooms. They moved me from one room to another because of weak - essentially not working aircon - but still I had to open a window in the middle of the night to make it somewhat bearable. It comes way to expensive for what it offers. Do not recommend.

  • 5/5 Law O. 1 year ago on Google
    The hotel restaurant has a refined atmosphere. It’s a fine dining restaurant near the river. The hotel and restaurant are located in a historic building in the city center. The staff is at an extremely high level. The food offered is fresh, tasty and affordable. I recommend the hotel for overnight stays and the restaurant for dinners.

  • 4/5 Peters K. M. 2 years ago on Google
    I liked the fact that the hotel is within walking distance of the city centre. I could also see the River Danube and the country of Romania from my window. My room was ok except that it had two single beds whereas I prefer a double bed. The breakfast was simple, nothing to write home about. The staff were fairly courteous and helpful. It met my needs and I will go back.

  • 5/5 Timur K. 3 years ago on Google
    (Translated by Google) Unique hotel, friendly staff! I will visit him again! Thank you. (Original) Уникален хотел, любезен персонал! Ще го посетя отново! Благодаря Ви.

  • 4/5 jaja k. 1 year ago on Google
    Nicefood but so sloy service

  • 4/5 C A. 2 years ago on Google
    My room didn't had a balcony. You have to order coffe at the breakfast. I am not sure it is included in the breakfast

  • 5/5 Håvard T. 1 year ago on Google
    Big and nice room. The bathroom was large and even had a tub. The breakfast was a nice bonus. It had everything you would need to start your day. The personnel was nice and spoke English. Overall satisfied with the stay.

  • 5/5 Martin T. 1 year ago on Google
    Great location down town Ruse, on a quiet square close to the river. The restaurant offers delicious food! Prices are decent. I do recommend this place for people visiting Ruse!

  • 4/5 Alexander G. 5 months ago on Google
    This hotel surprised me in a positive way. Rooms are very good, Ceiling is 3 - 3.5 meter high since this was a huge private house 100 years ago. Higiene was good. Restaurant is OK. With live jazz music, which I enjoyed. Food - excellent. Service at both the hotel and the restaurant is OK. Situated close to the city center, so that you can enjoy Ruse. The area was very quiet both day and night. If you want to jogg, the river alley is very close and there is a gym very close, but outside the hotel. Pets are allowed. We paid 15 EUR per night. Prices are reasonable. Parking is ok for the hotel needs. It is for free.

  • 5/5 stephanie f. 3 years ago on Google
    (Translated by Google) Very nice hotel, the rooms are huge ? (Original) Très bel hôtel,les chambres sont immenses ?

  • 4/5 Красимир �. 3 years ago on Google
    (Translated by Google) Great location clean, excellent service. (Original) Чудесна локация чисто , отлично обслужване.

  • 4/5 Ivan P. 5 years ago on Google
    Very central location, though a bit old-school. The interior of the rooms is like a blast from the past and the breakfast is very basic to put it mildly.

  • 5/5 CRISTINA D. 3 years ago on Google
    (Translated by Google) Very elegant hotel !!!! Rating 9, I would give 10, but only because of the breakfast, which was not on the buffet table. Clean, cozy, soulful. The place is convenient for tourists who want to visit the sights. (Original) Много елегантен хотел!!!!Оценка 9,бих дала 10,но само заради закуската,която не беше на блок маса.Чисто,уютно,душевно.Мястото е удобно за туристи,които искат да посетят забележителности.

  • 1/5 Olena T. 3 years ago on Google
    (Translated by Google) The air conditioner works only as a fan, the refrigerator does not cool (bottles of water in it are warm), the windows do not open on the 4th floor in room 405. In the summer after a hot day there, the night turned into HORROR. To the remark about the malfunction of the air conditioner at the reception, the answer was: I know, so what? ... - And why do you settle people there for their money? !! By the way, I do not know what height this room is designed for guests, because the sloping ceiling starts its angle of inclination from 1 meter from the floor. And therefore, to approach the bed you need to bend down well, as soon as you forget about this feature, your head gets a new bump, as evidenced by the numerous marks from the blows of not only our heads in the appropriate places of the ceiling-wall. The bathroom wall was covered with fungus, no shampoo, only artificial soap, the head could not be washed. And at the end of the morning, breakfast was waiting for us - only scrambled eggs and half a sausage, which are taken out in portions in turn from the kitchen by a waitress. Neither the famous Bulgarian vegetables (and now August!), Nor juice, nor coffee were given. The machine that was supposed to dispense instant coffee only dispensed foam (it broke or needed refilling, I don't know anymore). - For the first time in my life after breakfast, which is included in the hotel, I had to run to the supermarket for juice and look for a place to drink coffee in the morning. Avoid this hotel! (Original) Кондиціонер працює лише як вентилятор, холодильник не охолоджує (пляшечки з водою в ньому теплі), вікна не відкриваються на 4 поверсі у номері 405. Влітку після спекотного дня там ночівля перетворилася на ЖАХ. На зауваження про несправність кондиціонера на рецепції, відповіддю було: я знаю, ну і що?... - А навіщо людей за їхні гроші туди заселияєте?!! До речі, не знаю, на гостей якого зросту розрахований цей номер, адже похила стеля починаж свій кут нахилу від 1 метру від полу. І тому, щоб підійти до ліжка треба добряче нахилитися, як тільки ти забуваєш про цю особливість, твоя голова обзаводиться новою шишкою, про що свідчать численні позначки від ударів не лише наших голов на відповідних місцях стелі-стіни. У ванні стіни покрив грибок, шампуні немає, лише штучне мило, голову вимити не вдалося. І на довершення зранку на нас чекав сніданок - лише яєчня та половинка сосиски, які порціонно виносить по черзі з кухні одна офіціантка. Ані славнозвісних болгарських овочів (а нині серпень!), ані соку, ані кави не дали. Автомат, який мав видавати розчинну каву, видавав лише піну (зламався чи то потребував заправки, вже не знаю). - Вперше в житті після сніданку, що входить в оплату в готелі, довелось бігти до супермаркету за соком і шукати, де випити кави зранку. Обходьте цей готель стороною!

  • 4/5 nikozzi87 3 years ago on Google
    We visites the restaurant only, the food was nice, location and atmosphere on the terrace are good too.

  • 5/5 Николай �. 3 years ago on Google
    (Translated by Google) Thanks to the hotel manager! Niki from Pleven. (Original) Благодаря на управителя на хотела! Ники от Плевен.

  • 5/5 Максон �. 3 years ago on Google
    Отличный отель, всем рекомендую ?????

  • 5/5 Elena R. 6 years ago on Google
    Pleasant stay in nice hotel. Excellent location. Parking included. Recommend!

  • 5/5 Станислав �. 6 years ago on Google
    Huge rooms, very friendly and helpful staff! Very clean with nice bathrooms. Pets allowed - not typical for a higher class hotel. Would definitely recommend!

  • 5/5 Lubo D. 5 years ago on Google
    Nice place. Good view and excellent staff.

  • 3/5 Ashley D. 6 years ago on Google
    While the room was upgraded free of charge, the hotel staff are very quiet and almost indifferent, making it an okay visit. We stayed on a fairly warm summer's day (around 28 °C) and the rooms were sweltering, even with the aircon on maximum - so I would not suggest this hotel in summer, when Ruse reaches temperatures in the high 30's and mid 40's...

  • 5/5 Doncho A. 6 years ago on Google
    Great place, a bit too 'fancy', but excellent service and value.

  • 5/5 Bogomil S. 5 years ago on Google
    Quiet and clean hotel. Nice staff and beautiful rooms.

  • 5/5 Pavel B. 4 years ago on Google
    Supper !


Call +359 82 825 005 Open on Google Maps

Amenities


  • Hotel
    • ✓ Free Wi-Fi
    • ✓ Free breakfast
    • ✓ Free parking
    • ✓ Air-conditioned
    • ✓ Laundry service
    • ✓ Kid-friendly
    • ✓ Restaurant
    • ✗ Pool
    • ✗ Pet-friendly

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