The Refinery Hair and Beauty

Beauty salon Hair salon

😠 ‘Senior’ stylist didn’t know how to handle curly hair at all, refused to do what I’d asked for, and absolutely butchered the front of my hair, saying if I didn’t like it I could just straighten it. It’s now taken me a year to grow out. Charged me £30 for a butchered dry cut that took her less than... People often mention time, hair,


Address

30 High St, Higham Ferrers, Rushden NN10 8BL, United Kingdom

Contact

+44 1933 312278

Rating on Google Maps

4.70 (40 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9 am to 7 pm
  • Wednesday: 9 am to 7 pm
  • Thursday: 9 am to 7 pm
  • Friday: 9 am to 7 pm
  • Saturday: 8 am to 4 pm
  • Sunday: (Christmas Eve), 10 am to 5 pm, Hours might differ
  • Monday: (Christmas Day), 9 am to 7 pm, Hours might differ

Featured Reviews


Frequently mentioned in reviews: time (7) hair (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Daisy 1 year ago on Google
    ‘Senior’ stylist didn’t know how to handle curly hair at all, refused to do what I’d asked for, and absolutely butchered the front of my hair, saying if I didn’t like it I could just straighten it. It’s now taken me a year to grow out. Charged me £30 for a butchered dry cut that took her less than 10 minutes to do. Made me feel extremely unwelcome and uncomfortable the entire time I was there. Would not recommend if you’re an anxious person or if you have anything other than pin straight hair.
    2 people found this review helpful 👍

  • 5/5 Debbie H. 2 years ago on Google
    Georgia is fantastic.. leaves you looking fabulous.. I usually only have a haircut every 6 months or so. however since finding this salon .. look forward to every 8 weeks .. even brought my 17year old daughter this time .. her very first visit to a salon as she has super long hair she’s trusted her mum to trim all her life . .. we are delighted with the results .. thanks you and see you soon 😊
    2 people found this review helpful 👍

  • 5/5 Shayna R. 2 years ago on Google
    I’ve come here twice for pedicures. The first time they were even able to squeeze in an impromptu mini facial just because I asked. Super friendly, kind staff who take meticulous care from head to toe. Love this place!
    2 people found this review helpful 👍

  • 5/5 Anna �. 2 years ago on Google
    Excellent service, everyone is polite and welcoming. Have had facial treatment with lovely Danielle and I am amazed with the results! Would definitely recommend 👌
    2 people found this review helpful 👍

  • 1/5 Hellsbells 3 years ago on Google
    Awful customer service, unfriendly, barely spoke to me or my son, got my booking wrong - I had booked for me and my son to both have our hair cut, they missed him off the booking and when i asked about it on arrival was told “we don’t have time today”, no apology. Was quoted wrong price when I called and booked the appt, at time of paying was told it was £6 more, again no apology just told to take a copy of price list for next time (no thanks, won’t be returning). Couldn’t wait to get out of there!
    2 people found this review helpful 👍

  • 5/5 Sharon h. 3 years ago on Google
    First time I've been here. Very pleasant staff. Clean and tidy. Adhering to all covid19 safety. Sophie was lovely and very informative. Have re booked for a colour.
    2 people found this review helpful 👍

  • 5/5 Sue F. 1 year ago on Google
    Great place friendly staff, for all your beauty and hair care needs.
    1 person found this review helpful 👍

  • 5/5 Jeandre H. 11 months ago on Google
    Maya is lovely. I have always been very pleased with the service I have received here.

  • 5/5 Taylor H. 1 year ago on Google
    Came here with my daughter for a wash and cut. Have found our new salon!! So warm and welcoming, felt at ease even when speaking about personal issues! I wish i got the stylist name as she was top marks!

  • 5/5 Joanne D. 1 year ago on Google
    I had a full head of foils, cut and blow dry. With the lovely Oni, the results are just fantastic


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