The time it says the store opens online vs the time its actually opens differs by more than an hour. Numerous unanswered phone calls which might, had someone chosen to actually answer their phone over the last few days, have avoided the massive waste of time this morning, despite the incorrect info up on the net.

Yooh please improve on cashiers ,the que is always long and slow ,I went to buy on Monday just because I had plastics from other stores I had to wait for someone to put my parcels aways in the parcel counter ,I waited patiently then one cashier her name is Phillipina came to take out her customers parcel and I somma ask her to take mine as well the look she gave me aiy shame ,I wanted to ask her if I did something wrong by asking because I didn't know whether I'm suppose to follow the que with people who are buying or not but aiy ,a little friendliness to customers won't kill them you know ,I know we difficult sometime as customers bt aiy your staff at the till points are not friendly shame

Just horrible service and never ever use PAXI most terrible service you can ever use complete waste of money do not bother even stepping inside the store you will regret it

If useless was a person, it would be this store. No communication skills nor customer service

Not helpful at all. Focused on Packing rather than assisting customers. No eye contact. Sunday 29 Jan 2023

Buying local is lekker. Quality quick fashion change over. Proudly South African. Being a clothing specialist I recommend Pep Sores highly .

Good day. On the 26th December 2018 I have purchased a cellphone at Springs mall and couple of days the device does not work as it was a display,I have been to the store to be assisted which I was help by the store manager and she was helpful but my concerned has to do with the policy of the company that the phone needs to be booked for repairs as the when you buy something new you expect it to work with no hassles,cause of my commitment of work I couldn't make it with in the seven day period as stated I could only get to the store on day 9, Kindly advise me how are you willing to sort out this as fitting a new was very helpful but the device keeps on switching off and my son cannot stay without his cellphone for 8 weeks I find this unacceptable.

Bought a phone from Kings Mall branch in East London and after a week the phone stopped charging. Took it in and they replaced the charger. A week later that too stopped working. Took it in and now they want to send the phone away for 3 weeks without a replacement phone. Shocking service. They sell substandard products. Disgusted. Oh and no one answers the head office number. Been trying for two hours.