BM Pracownia Złotnicza i sklep image

BM Pracownia Złotnicza i sklep

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😠 I do not recommend! When I wanted to complain about the product, I was accused of the damage being my fault. When asking the store manager, the gentleman was arrogant and as if he had "eaten all the minds in the world". Rude boo! People often mention service, recommend, ring,


Address

Jagiellońska 5, 35-025 Rzeszów, Poland

Website

bm.rzeszow.pl

Contact

+48 17 852 98 64

Rating on Google Maps

3.80 (58 reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 am to 3 pm
  • Sunday: Closed
  • Monday: 10 am to 6 pm
  • Tuesday: 10 am to 6 pm
  • Wednesday: 10 am to 6 pm
  • Thursday: 10 am to 6 pm
  • Friday: 10 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: service (10) recommend (9) ring (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Karolina P. 1 year ago on Google • 4 reviews
    I do not recommend! When I wanted to complain about the product, I was accused of the damage being my fault. When asking the store manager, the gentleman was arrogant and as if he had "eaten all the minds in the world". Rude boo!
    8 people found this review helpful 👍

  • 1/5 Janusz W. 5 years ago on Google • 4 reviews
    Very unpleasant and arrogant service. After signing a trivial order (a wedding ring), they changed the price three times and finally, after a very unpleasant conversation, they saved several dozen zlotys. I'm wondering whether to notify PIH. I didn't have the original order, only a copy and I heard "you're kidding me". I don't remember when I have experienced such an embarrassing level of service. I recommend it if you want to experience the level of service from a mean store in real socialism :)
    8 people found this review helpful 👍

  • 5/5 Emilka F. 5 years ago on Google • 667 reviews
    A very professional goldsmith's shop. It is not only a store where we come to buy a finished product, it is a place where our ideas about the jewelry we want to have become real. Customers' projects are treated seriously and executed very carefully. The staff provides professional assistance in all technical matters. It is also worth listening to suggestions from goldsmiths because not all of our requirements can be included in the product or simply implemented. I have several pieces of unique jewelry made to order or simply purchased from this company and I can honestly recommend them.
    3 people found this review helpful 👍

  • 1/5 Leo R. 5 years ago on Google • 11 reviews
    Really good service when purchasing an engagement ring and wedding rings. Polite, eloquent, smiling. The quality of workmanship is okay, it showed some scratches at the beginning, but this is the norm like higher gold quality. Unfortunately... when a former, sober client comes in and is at the end of his rope, because the rings no longer have the real, emotional value, and starts the conversation by saying that I have fond memories of working with you, maybe he could smile a little or say that "it's nice to hear words of appreciation". Is that too much? When asked whether the proposed price for the rings is negotiable, I guess you can answer "unfortunately not" instead of "it's scrap for us". If someone wishes me a nice day, say goodbye I always thank you and "the same". It's good that there was a "goodbye" because I would have felt like a representative of the fringes. I may look a bit like that, but I assure you that it's not because of any stimulants... To sum up - the quality of workmanship is quite good, the service after the purchase is 5 stars. But in the case of a similar in relation to the situation described above, the approach to the customer is not very human. I think that even a modern Android with an AI seed created by a knowledgeable student would be warmer in reception. Whether I recommend the company or not depends on whether you are sure that marriage is actually a good idea. Regards.
    6 people found this review helpful 👍

  • 1/5 Roman Z. 1 year ago on Google • 4 reviews
    I definitely do not recommend it, the customer service is unprofessional and leaves much to be desired. We only lost time and money. Our expectations regarding the production of the wedding rings were not taken into account, and as a result we received a product that was completely different from what we expected, with no possibility of improvement. The wedding ring looks like a screw thread, unsightly and a bad set.
    5 people found this review helpful 👍

  • 1/5 luk 1. 3 years ago on Google
    Standard obsługi rodem z poprzedniej epoki. Pan był obrażony, że nie wybraliśmy nic ze srebrnych bransoletek, które były zaśniedziałe. Krytykując kwotę, którą chcieliśmy wydać, stwierdził, że nie jest warta jego zachodu. Nie obeszło się bez wywyższającego tonu i głupawego pouczania. Ostatnią, żenującą rzeczą było mówienie na "Ty". Bez problemu piękną biżuterię kupiliśmy u konkurencji.
    3 people found this review helpful 👍

  • 5/5 Bożena N. 4 months ago on Google • 20 reviews
    The best goldsmith's workshop in Podkarpacie! Once again, I am very satisfied with the service. Several items need to be modified or repaired at once. It turned out perfect as always. Additionally, very nice service and professional advice. Thank you very much and I wholeheartedly recommend it!
    2 people found this review helpful 👍

  • 5/5 P K. 6 months ago on Google • 31 reviews
    People who know their stuff and want to do it. I recommend.

  • 5/5 Mariusz B. 1 year ago on Google • 5 reviews
    I had my wedding ring widened. Nice service, price like others, they did it while you waited. Unlike several others, I managed to call. Additionally, I chose BM because they support speedway.

  • 1/5 b4wlodib4 1 year ago on Google
    (Translated by Google) The lady is not very nice! She refused to quote for no reason, rudeness in general rather than professionalism (Original) Pani bardzo nie miła ! Odmówiła wyceny nie podając powodu, ogólnie chamstwo a nie profesjonalizm

  • 5/5 Adam A. 5 years ago on Google
    Polecam. Tam zawsze mogę coś ciekawego znaleźć. Nie jest to takie oczywiste gdzie indziej. Poza tym wyroby są oryginalne i często niepowtarzalne. Obsługa zadbana i sympatyczna. Często pomagają w wyborze i nie skupiają się na najdroższych wyrobach. Dodatkowo naprawiają biżuterię lub wykonują na zamówienie.

  • 5/5 Mateusz K. 11 months ago on Google • 1 review
    I recommend it, a great jeweler with beautiful products at attractive prices. The engagement rings they have to offer look great. Thanks to this ring, the engagement was perfect. My fiancée is delighted. All products receive certificates of authenticity. Another advantage is the first size correction included in the product price, and obtaining a loyalty card with a discount on subsequent products. I recommend, 5 stars

  • 5/5 Wiktoria F. 4 months ago on Google • 1 review
    Beautiful ring and friendly service


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