I am deceived by this company... on the website they display jewelry described as made of stainless steel... when I received the package, it turned out to be gold-plated copper by Xuping. After reporting and sending photos by e-mail, the lady replied that it was stainless steel and everyone buys it and sells it 🤦‍♀️ I'm speechless, if I wanted to buy copper, it certainly wouldn't be for that kind of money...

(Translated by Google) The things are really beautiful, but the approach to the customer is completely frivolous and the contact with the store is very difficult. I received an incomplete order with three items missing. I thought okay, everyone makes a mistake. On the same day, I sent an email with information, photos and a request to settle the matter. A day later, after several attempts to contact me by phone, I received information that someone would respond to my email. So I waited, but when I did not get anything after 2 days, I called again. Then I was informed that the photos I sent did not open. I understood and agreed with the nice lady that I would send them via MMS. The lady called back and assured me that she would take care of my case and would try to do it by the end of the day. So I waited again and waited until a week had passed since that day. I tried to call several times, of course to no avail. So I wrote another eloquent message, still silence. Only after sending the content of the meil via a message on the social network, when I lost my patience completely, I received a text message that I would be refunded. It's been 2 weeks since then, and there is still no refund. I understand that it takes time to explain how it happened, but I had the feeling that this was another dismissal of me that they would take care of the case and that if I hadn't been admonishing it, the matter would have been left unsaid. I guess it's hard to understand that a customer wants to get the goods they paid for. It is a pity, because it was not my first order from this store, but unfortunately the last one. It is better not to risk further problems with the order and not want to solve the problem. I do not recommend. (Original) Rzeczy rzeczywiście piękne, ale podejście do klienta zupełnie niepoważne, a kontakt ze sklepem bardzo utrudniony. Dostałam niekompletne zamówienie, w którym brakowało aż trzech produktów. Pomyślałam okej, każdemu zdarza się pomyłka. Tego samego dnia wysłałam meila z informacją, zdjęciami i prośbą o załatwienie sprawy. Dzień później po kilkukrotnych próbach kontaktu telefonicznego dostałam informację, że zaraz ktoś ustosunkuje się do mojego meila. Czekałam więc, lecz gdy nic nie uzyskałam po 2 dniach zadzwoniłam ponownie. Dostałam wtedy informację, że zdjęcia, które wysłałam się nie otwierają. Zrozumiałam i dogadałam się miłą Panią, że prześlę je wiadomością MMS. Pani oddzwoniła i zapewniała, że zajmie się moją sprawą i postara się zrobić to do końca dnia. Ponownie czekałam więc i czekałam,aż minął tydzień od tamtego dnia. Probowałam kilkukrotnie się dodzwonić, oczywiście bezskutecznie. Napisałam więc ponownego wymownego meila, nadal cisza. Dopiero po wysłaniu treści meila wiadomością na portalu społecznościowym, gdy już całkowicie straciłam cierpliwość dostałam informacje smsem, że zwrócą mi pieniądze. Od tego czasu minęło już 2 tygodnie, a zwrotu pieniędzy nadal nie ma.. Rozumiem, że potrzeba czasu, aby wyjaśnić jak do tego doszło, ale miałam wrażenie, że jest to kolejne zbywanie mnie zapewnieniami, że zajmą się sprawą i gdybym się nie upominała sprawa została by przemilczana. Chyba ciężko zrozumieć, że klient chce dostać towar, za który zapłacił. Szkoda, bo nie było to pierwsze moje zamówienie w tym sklepie, ale niestety ostatnie. Lepiej nie ryzykować kolejnymi problemami z zamówieniem i brakiem chęci rozwiązania problemu. Nie polecam.

(Translated by Google) All things are shein or shoppee accessories. Somehow fatal;) (Original) Wszystkie rzeczy to dodatki z shein lub shoppee. Jakoś fatalna ;)

ATTENTION: AVOID IN A WIDE ARCH! Total lack of professionalism and disinformation. I honestly do not recommend cooperation with this wholesaler. Fortunately, I withdrew in time. They stopped the possibility of placing dropshipping orders, they cannot determine when they will restore it, no information on the website or in the e-mail, and now there is a complete lack of response. I've never encountered anything like this before. It's a pity I didn't read the reviews before... Goodbye.

(Translated by Google) A large selection of goods, solid quality and fast order fulfillment. If you have any questions or doubts - the helpful lady on the other side of the phone. I recommend! (Original) Duży wybór towaru, solidna jakość oraz szybka realizacja zamówienia. W razie jakichkolwiek pytań czy wątpliwości - pomocna Pani po drugiej stronie telefonu. Polecam!

(Translated by Google) goods in accordance with the order, delivery time on time, the Wholesale lady was very helpful (she called and straightened the case during my error) (Original) towar zgodny z zamówieniem, czas realizacji w terminie, Pani od Hurtu bardzo pomocna ( w czasie mojego błędu zadzwoniła i wyprostowała sprawę)

I do not recommend it, the products that arrived looked completely different than in the store's photos. I filed a complaint by e-mail and for the second week there was no contact.

I definitely don't recommend it! I have been waiting for a month for a refund for purchases I have made and returned! The phone doesn't answer and I keep getting rejected by e-mail!

I sincerely recommend eCarla wholesale, individual approach to the customer, very helpful service, fast shipping and a huge selection of products 😊

Produkty dobrej jakości, zgodne ze zdjęciami i szybka wysyłka

Dobre ceny, szybka realizacja, bardzo miłe panie :)

Jestem zadowolona ze współpracy. Serdecznie polecam :)

Never cooperate with such an unserious company again. I have never encountered such a poor wholesaler. Hopeless contact means too little said and complete ignorance. The shipment does not comply with the regulations because you have to wait even a week without any information. The product that is supposedly listed turns out to be unavailable. I DO NOT RECOMMEND!

I wholeheartedly recommend the wholesaler. High quality goods and a wonderful, individual approach to the customer, which is rare on the market. The goods arrived very quickly. I will definitely make wholesale orders more often.

Unfortunately, the quality of workmanship leaves much to be desired. I know that for this price you can't expect great products, but a watch and handbag that falls apart in your hands or any product in a different shade is not something that my conscience will allow me to recommend this wholesaler.

I highly recommend. The ladies working there are very nice and helpful. Thank you very much for your help in purchasing the armchair (cocoon), it is wonderful, I am very pleased with the purchase. Absolutely yes

I am positively surprised by the quality at this price