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Reliance Digital

Shopping center

😠 RELIANCE DIGITAL MART. Having the worst experience with reliance digital Mart in SRMT mall. Because, the people over there doesn't known how to recive the customers. And if we are asking any doubt regarding the product they (sales executive) are asking use to Google about the product or Watch a YouT... People often mention product, digital, reliance, good, experience, price, people, service, products, SRMT,


Address

1st Floor, SRMT Mall, Ramanyyapeta, opposite Muralidhar Nagar, Gate, Kakinada, Andhra Pradesh 533005, India

Website

www.reliancedigitalstores.in

Contact

+91 85914 02683

Rating on Google Maps

4.00 (343 reviews)

Open on Google Maps

Working Hours

  • Monday: 10 am to 10 pm
  • Tuesday: 10 am to 10 pm
  • Wednesday: 10 am to 10 pm
  • Thursday: 10 am to 10 pm
  • Friday: 10 am to 10 pm
  • Saturday: 10 am to 10 pm
  • Sunday: 10 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: product (15) digital (13) reliance (10) good (10) experience (8) price (8) people (7) service (7) products (7) SRMT (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Balayogi B. 1 year ago on Google
    RELIANCE DIGITAL MART. Having the worst experience with reliance digital Mart in SRMT mall. Because, the people over there doesn't known how to recive the customers. And if we are asking any doubt regarding the product they (sales executive) are asking use to Google about the product or Watch a YouTube video regarding that product. Here my question is. Don't we know that we can google about that product, we came to the reliance digital Mart do have a direct experience. But. The person who's there is asking us to do that. If we need to browse about the the product why the hell are those sellers in the reliance Digital Mart. Give a job for the people who has good knowledge towards product. Not for the people who guide us to Goole it. Worst sales executives
    1 person found this review helpful 👍

  • 1/5 Naresh T. 2 years ago on Google
    Worst staff and what are promises and commitments they said not follow and they are not responsible product delivery and installations... Don't buy here.. If we buy the product in local shops they will deliver in time and do installation with a day with out any delay behalf them..... I have experienced not a single time.. It's a third time... They are nit change... That's why i have posted these rating...
    1 person found this review helpful 👍

  • 1/5 Krishna Chaitanya M. 1 year ago on Google
    I would like to share my horrible shopping experience at Reliance digital Kakinada SRMT Mall. Sales Executives: Their job title should be bluff masters. They promise something and after delivery they provide something, won't be present during delivery, and make fake insurance and warranty promises. Delivery: They will say it's free, but during delivery, they'll tell you it's beyond their radius and you'll have to pay 30 rupees per kilometer. Installation Executive: Installation should take at least 5 days after delivery. Sometimes it should take longer than that. We should keep calling them after and after until they visit us on one fine day. The service they provide is very poor. Overall, I do not recommend shopping with a reliance on digital, especially in the KAKINADA branch. I think Croma is best in all aspects, including pricing, delivery, and customer service.
    1 person found this review helpful 👍

  • 5/5 Ramkumar Y. 4 years ago on Google
    Good place for electronic goods..
    1 person found this review helpful 👍

  • 2/5 Hari P. 1 year ago on Google
    Some items are good. But, I tried to buy a refrigerator. They are selling demo items which are full of scratches and dents. We almost finalized the product. The staff member didn't tell us till the last moment. Giving 10% 20% off on demo pieces and selling them. They should inform before finalizing.
    1 person found this review helpful 👍

  • 1/5 nagu s. 6 months ago on Google
    Product are good but we have to talk about apple products sale's person they are very poor in product knowledge and bad ... they don't how to explain product knowledge to customer. One girl is there she is good at service. Sale's boys attitude is very very bad . I suggest to the people don't go there for apple products

  • 5/5 sai k. 2 years ago on Google
    Went there to look for a suitable laptop.the staff are very friendly and knowledgeable.

  • 1/5 Ruben C. 1 year ago on Google
    Display price is different from selling price. You can spend time checking the product and once you go to buy they will say that price has increased.

  • 1/5 Ashok R. 11 months ago on Google
    Horrible experience, we purchased two air conditioners, sales executives promised 48hours for installation process, they will come after one week for installation, installation people will talk tooo much without respect towards customers.. they are doing fake promise...

  • 1/5 Surya T. 11 months ago on Google
    Worst they don't respond for additional warrenty 1 year. So don't buy additional warrenty in reliance digital kakinada. We purchased LG AC it has been 50 days still issue is not resolved

  • 1/5 Greeshma Chowdary K. 9 months ago on Google
    We purchased LG top load washing machine. Actually we want to go for IFB but the sales executive in reliance digital said that IF U BOUGHT IFB, U NEED TO PURCHASE THE VOLTAGE Stabilizers SEPERATELY, WHERE AS IN LG IT WAS INBUILT, NO NEED TO BUY IT SEPARATELY. But now the installation person was saying that u need to purchase Stabilizer . Are u playing with the customer??? Is it right to navigate the customer in a wrong way to sell ur products???? Worst service, worst experience.....I'll mail it to the reliance authorities.....

  • 5/5 Pavan K. 1 year ago on Google
    Best shopping experience and great behavior to all staff thank you Reliance digital SRMT MALL kakinada

  • 5/5 Kvnbtsundari A. 1 year ago on Google
    The sales guy Mr.Subbaroa is very patient and suggested very good products. I've bought washing machine suggested by him which is working excellently. You'll get good electronic products at very reasonable price. Great job done by subbarao. Thank you

  • 5/5 Pilla R. 1 year ago on Google
    Very good Sarvice reliance digital very nice billing and fast experience mr pavan geddada vanapalli laxmanrao 👏👏👏

  • 4/5 Raviteja D. 1 year ago on Google
    The customer service is so good. The only thing they need is to explain well about the product details well and capable enough. Apart from that everything is nice and the EMI options are good.

  • 1/5 Naresh A. 2 years ago on Google
    Worst staff and service... I would recommend another store to get better... Here they are not responsible for anything and they will not install in time and they don't respond..we people will need to do follow up. They don't..... Worst worst worst........

  • 1/5 sririshee. j. 1 year ago on Google
    The way how to behave with customers is very ambarsing. They allowed me today in to digital store with out mask. While iam in buying process the manager did not give any minimum respect and suggested me to go out and come with a mask. I was disappointed before my family.The manager even not accepted my sorry and did not give a mask.

  • 3/5 Devika R. 1 year ago on Google
    Could get multiple types of household election devices at one place. But Staff are neither confident nor comfortable nor have complete knowledge of what they are explaining about. neither offers nor the product!!!

  • 1/5 Durga vara prasad G. 2 years ago on Google
    They deserve negative rating. They promise 24 hours of installation. But not happen even after 5 days. They are simply selling items by false promises, never go there, they even loot your jio maha price.

  • 1/5 Sudheer G. 1 year ago on Google
    Today (17.7.2022, around 15:30hrs) my friend and I visited Reliance Digital store at 82E-SRMT mall, Sarpavaram, Kakinada. My friend was looking for a set of wireless headphones. We checked one headset, we asked the support person if that was wireless. One of the support members said confidently that it was bluetooth and also confirmed the price. We were still in doubtful and wanted to check but they said one must bill first then only one can check the head phones. Owing to lower price I planned to take one more for myself. While billing it was revealed that it was not wireless as my friend wanted, so he refused. But I was okay with it owing to the low price, so asked to give us only one piece. Meanwhile the guy at the counter was in a rush and billed for two. But, he only took cash for one. And he agreed to adjust as we requested. But he was not sure how to do it. And referred the issue to a higher official (one woman), who was unwilling to listen to us. She simply wanted us to pay for the second piece as well and there was no way we were allowed to leave the shop without paying for the second piece that my friend was clearly not interested in. Instead of solving the issue (cancelling/adjusting the old bill) she simply started arguing with us. I wanted to avoid further escalation and simply gave them the money for the second piece as well and gave them back the earphones and left empty handed with just the bill. We were lucky it was just Rs. 200/- , what of if we went to buy some plasma TV. Seems like we went in and paid Rs. 200/- for just the bill (a piece of printed paper). I am never going to visit Reliance Digital mart in my life and will advice the same with my friends or relatives or any sane person for that matter. Details: Date of Purchase: 17.07.2022 TaxInvoice# T03311822500999 Payment Ref No# T03311822500999 Shop Address: SRMT Mall, Opp.Muralidhar Nagar Gate, Ramanayyapeta, Gram Panchayat, Kakinada, Andhra Pradesh - 533001

  • 2/5 Pranav Y. 2 years ago on Google
    You won't find what you were looking for. Better buy online

  • 5/5 nagarjuna k. 2 years ago on Google
    Best shopping place for All digital,Househould and Electronis

  • 5/5 Ranga Rao L. 4 years ago on Google
    Amazing experience at Reliance Digital SRMT Mall... Ranged well ... Organized Well.. Staff was nice and tacking care of needs Available all range of products like Mobiles , Laptops, TV, Speakers, Camera, Refrigerator, washing machine, AC, ... What not... Really good place for shop...

  • 5/5 PRAVEEN 2 years ago on Google
    Nice we don't want to give review

  • 4/5 Sivaji C. 2 years ago on Google
    U can find all electronic digital items here ... Nice window shopping. But not much offers

  • 5/5 PRツGAMING๛YT Pandu R. 2 years ago on Google
    Reliance digital electronics was an amazing🤓.there are so many costumer services and Good quality products we will have. here's that every electronic product checking after will be selling it because servicers can see costumer facility🤗. that's very helpful for costumers ☺️.

  • 1/5 Krishna K. 2 years ago on Google
    Recently I purchased a HP pavilion laptop from reliance digital SRMT mall with 74990/- After 8 days it was not working. Today we went to store and shown to them.. They are not given a proper response.. My question was that.. Even in guarantee period also if the reliance store people not given service.. To who we have to give complaint? Whether we will believe your store in future purchages?


Call +91 85914 02683 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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