Absolutely terrible. At pickup time they kept me waiting for an hour at the airport asking me where I was every time I called, not telling me that the van driver was outside and wasn’t coming in (unlike every other drop-off/pickup I’ve done at Lisbon). Very annoying and I’d have put it down to a misunderstanding if they’d shown any sign of an apology, but instead they were surly and uncaring. Asked for the complaints book (I’d never done this before) and surprise surprise it was full of complaints. Still no apology, instead they overcharged me, for a transfer that never happened (at drop-off). Unbelievable. They don’t seem to understand that they are in a service industry, so need to provide a service, not act as though they are doing you a favour by taking your money. Shame I have to give them one star.

If possible we would give 0 star or even worse. What we experienced was close to violence of our property rights. On our return we were trying to contact them for 30 minutes, then we found out by coincidence that they would not pick us up but that our car was brought to the airport at a different place. The employees behaviour was unacceptable. We were asked to pay cash, we were refused to wait with AC in our own car till the credit card machine was brought. It took 1 hour in total and by leaving the pickup place the drive-out ticket was invalid, we had to pay 13 EUR in addition (!) All easyparking employees had disappeared. Massive attitude issues!

Great service and price. Friendly and professional staff. Left the car at their garage around 7.30 after calling as agreed 15 minutes before. I was driven to my terminal of departure and a few days later upon my return, called them again to be picked up at my arrival terminal and driven to EasyParking site where I paid (30.00 € for 4 days) and where my car was delivered to me). Very efficient and will definitely use it again in future.

It was reliable and fast. Staff was very nice. When I arrived to terminal one, two staff members were already waiting. The person who took my car explained exactly what the process would be like be to get the car back. And once I arrived back to Lisbon, they promptly brought back the car and we sorted payment on the spot. Moreover, I was able to make th reservation at midnight, 6 hours before dropping off the car. Really convenient! .

Very disappointing. Dropped off my car in the evening and when I saw it in the light of day in the morning there was damage to the front of it. Not major damage and so hard to notice in the evening when I arrived but very evident the next day. I wrote to their customer support a week ago and no reply. Would be very wary of using this company. It is a shame as the service otherwise was good and the 2 people I met we nice.

Excellent business we have used for years for leaving our car at #Lisbon Airport. HIGHLY recommended.

Great experience, I needed to flight out of Lisbon and come back few days later. Called them to book a spot, and in few hours dropped my car at the garage. When I came back, my car (electrical) was fully charge and the transfer waiting for me at the airport. Nice and easy checkout and very convenient. Definitely, will use it again on my next trip.

Great car park, very profesionnal, efficient & arranging with friendly staff. I used it to park my 7.5m campervan and they were one of the only parking companies near the Lisboa airport that accepted to host such vehicle. Unfortunately, the van got slightly damaged by the staff while parking it, just bad luck ! But they took the entire reponsibility and paid the repairs straight away. Very profesionnal ! I'll go there again

Simple but 100% efficient service. Call center answer time is perfect. Price is competitive. Service quality is good. Used already a couple times and is highly recommended. Improvements: - Web site could be improved, e.g. providing client registration in order to have access to historical data, reservations, invoices, etc. - Drop off location is bad, due to the constant traffic jams. Easyparking should establish an alternative location to speed up drop off

Overall ok service. Thanks to english speaking driver for caring. All the important info I had received only shortly before landing, so I wasnt aware that payment only in cash and where excatly I must have take my car from T1. But all ended up OK with extra 7eur fee for parking (be sure you know where excatly you must take your car). The next time I will be more updated:)

If I coukd give these people a zero, I would. I ask the guy on the phone 10 times, in my poor Portuguese, to speak slower and he continues talking to me like I had said nothing. Then they take an hour to deliver my car, lying that it will tske 5-10’

Easy to deliver and to receive the car. It would be wonderful to have VISA / MB available

Handing over the car went perfectly, but receiving the car back was a nightmare. We called right after we left the plane, only carry-ons, but it took them 1,5 hours to bring the car. There were no information from the green shirt guys, calling again the number you only got a “we do what we can” without giving you any further information. Overall it was a very mixed experience.

Short of having to wait a bit for the car return, despite calling in as prescribed after collecting bags, and the lack of English on the phone recording (pressed two and got lucky), it's a good service that we would use again when the lots are full.

Good service both out and back. Came quickly to pick us up at Lisbon airport (T1). Car very well cleaned during our trip. We will definitely use this company on our next trip.

What a kind bunch of people !! I arrived without booking and really last minute and WILSON took care of it in less than 5 minutes ! All the staff is super nice and you get to the airport in an clean electric car in less than 5 min

They destroy my car... I saw that and the guy gave me an email to contact the departement... I got only 1 answer... 3 weeks after the problem... that said "it's not us".... what a joke... and now I can do nothings... Never trust them !

Good service reasonably priced. But irritating that they now add €10 to the cost to either bring your car to the terminal or send the minibus - used to be free for the minibus. So now you have to pay the €10 with no way to avoid. But still good value.

Very easy system, with affordable pricing. I've used them twice on my trips from Lisbon airport and would highly recommend.

These guys are BAD. I had to call them 5 times at least to get my car back (I had called them before my flight took off to make sure they knew I was coming) and waited an hour. On top of this, their explanations for where to collect the car were ambiguous and it took me a while to understand where to get it. Last but not least, I had paid for cleaning the car in and out, and the boot was still dirty. AND... they want cash only, you can't pay them by card.

The service is brilliant. I'm just disappointed because I left about 10 euros of parking change in the glove compartment and it was taken whilst the car was at EasyParking. I would still recommend them, but sadly someone who works there is actively searching the cars for money and taking it.

Great customer service, easy process to schedule the parking. And you only pay at the end once you collect your vehicle. Great service altogether. Have used them a few times and will continue to use. Thank you!

Professionals first class. Excellent service, good price parking my car for 14 days with them. Free shuttle to and from airport. Recomended!

Great customer service. Staff friendly and helpful. Will definitely use Easyparking again.

We travel extensivly, this team NEVER dissapoints. I appreciate the assistance in English and the efficeint service they give me. Highly rated !!!

Very nice service, good price, they will take you and pick you up from the airport. Easy to use and very efficient. Highly recommend when you need to leave your car at the airport while traveling.

Great service and price, every time I travel, this is my solution for leaving my car.

Very rude employees, don't waste your time. I would give 0 stars if I could. There are much better options around.

Great service. Fast, nice and efficient people. Always park the car here when I need to take a flight.

Nice service

They helped me a lot with my car let there. Very helpful staff. GOD BLESS YOU!

Wonderful service of pachos gave us all info quickly, a great service and sent us with a shuttle to the airport Very recommended