Parking Terminal 1 - Estacionamento Aeroporto image

Parking Terminal 1 - Estacionamento Aeroporto

Parking lot Parking garage Parking lot for motorcycle Valet parking service

One of the Best Places To Visits in Loures


Address

R. 25 de Abril 8, 2685-368 Prior Velho, Portugal

Website

www.parkingterminal1.com

Contact

+351 21 099 3589

Rating on Google Maps

4.60 (513 reviews)

Open on Google Maps

Working Hours

  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: service (24) airport (14) time (14) para (13) recommend (10) parking (9) waiting (9) minutes (8) seat (8) aeroporto (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Paulo C. 4 years ago on Google
    Nightmare service ... my car was delivered with a dent in a rear door and a front parking sensor undocked. The car computer was alerting for the sensors malfunction and the sensors were beeping without any object around. Made a complaint on 28/5 and still haven´t any feedback.
    4 people found this review helpful 👍

  • 2/5 O W. 2 years ago on Google
    (Translated by Google) I waited about 15 minutes to check in, despite having an appointment and having called 15 minutes before to alert me of my arrival. When arriving at their premises it is not clear where to check in, there are no directions and I had to ask an employee of a neighboring company. The driver who took me to the airport was friendly and professional. Upon my arrival, I collect my bags, call to pick me up and ask me to wait 30 minutes because "there is a lot of traffic and accidents", Google Maps, with traffic forecast, reveals that the travel time to their facilities is 7 minutes. I don't think the problem is the traffic, but the lack of planning, organization and logistical capacity to support its customers. With these waiting times it is impossible to recommend the service. (Original) Esperei cerca de 15 minutos para fazer check-in, apesar de ter marcação e de ter ligado 15 minutos antes a alertar da minha chegada. Ao chegar às instalações deles não é claro onde fazer check-in, não há indicações e tive de perguntar a um empregado de uma empresa vizinha. O motorista que me levou ao aeroporto era simpático e profissional. Na minha chegada, recolho as malas, ligo para me virem buscar e pedem-me para esperar 30 minutos porque "há muito trânsito e acidentes", o Google Maps, com previsão de trânsito, revela que o tempo de viagem às instalações às instalações deles é de 7 minutos. Não me parece que o problema seja o trânsito, mas sim falta de planeamento, organização e de capacidade logística para suportar os seus clientes. Com estes tempos de espera é impossível recomendar o serviço.
    3 people found this review helpful 👍

  • 1/5 tania c. 3 years ago on Google
    (Translated by Google) I used the Parking Terminal 1 car park through Looking4parking and they gave me the car with a huge risk at the door, so far I have not received any response from the company, despite having complained to the driver and by email. (Original) Utilizei o estacionamento Parking Terminal 1 através da Looking4parking e entregaram-me o carro com um risco enorme na porta, até agora não recebi quaquer resposta da parte da empresa, apesar de ter reclamado junto do motorista e por email.
    2 people found this review helpful 👍

  • 5/5 Maria R. 2 years ago on Google
    (Translated by Google) Excellent service. There is transportation to and from the airport at any time and without any delay. 5 star service. I started using the service in 2018 and I have no reason to complain. I recommend 100%. (Original) Excelente serviço. Tem transporte para o aeroporto ida e regresso a qualquer hora e sem nenhum atraso. Atendimento 5 estrelas. Comecei a utilizar o serviço em 2018 e não tenho razão de queixa. Recomendo 100%.
    1 person found this review helpful 👍

  • 5/5 Rúben C. 2 years ago on Google
    (Translated by Google) Great service, from care, cleaning and facilities. I stayed and I am very relaxed whenever I deliver my vehicle. I recommend! (Original) Serviço ótimo, desde o atendimento, limpeza e instalações. Fiquei e fico descansadíssimo sempre que entrego a minha viatura. Recomendo!
    1 person found this review helpful 👍

  • 5/5 Carolina M. 2 years ago on Google
    (Translated by Google) Practical, affordable, safe and affordable service. I highly recommend it! (Original) Serviço prático, acessível, seguro e a um preço muito em conta. Recomendo imenso!
    1 person found this review helpful 👍

  • 2/5 Carlos O. 1 year ago on Google
    (Translated by Google) Everything went well, until the time of arrival at the airport. As I was determined, I called when I was picking up the bags, I went to the agreed place. Arrived at the place, (I was the second person to arrive, no one else was there yet) I spent a long time waiting for the vans. Lots of people passed ahead, as they were calling by name to connect to the park (it should be in order of arrival, as the smart xicos are still on the plane and call Soon) Next time, as soon as I land, I will also be xico smart , I will certainly be the first. Then I got to the park and I was still waiting for about 20 minutes, because they made a mistake and had to go get the car that wasn't there and once again, a lot of people passed in front of me (2 vans) A lot of disorganization (Original) Tudo correu bem, até à hora de chegada ao aeroporto. Como estava determinado, liguei quando estava a levantar as malas, fui para o local combinado. Chegado ao local, (fui a segunda pessoa a chegar, ainda não estava mais ninguém) Estive imenso tempo à espera das carrinhas. Passaram montes de pessoas à frente, pois estavam a chamar por nome de ligação para o parque (deveria ser por ordem de chegada, pois os xicos espertos ainda estão no aviao e ligam Logo) Para a próxima, assim que aterre também vou ser xico esperto , certamente vou ser o primeiro. Depois chego ao parque e ainda estive mais Uns 20 minutos à espera, pois enganaram-se e tiveram de ir buscar o carro que não estava lá e mais uma vez, passaram um monte de pessoas à frente (2 carrinhas) Muita desorganização
    1 person found this review helpful 👍

  • 1/5 Joao D. 1 year ago on Google
    (Translated by Google) They steal material goods stored in the vehicle, even if they are not in sight (Original) Furtam bens materiais guardados na viatura, mesmo estes não estando a vista
    1 person found this review helpful 👍

  • 1/5 Robyn H. 9 months ago on Google
    I started at 5 stars. 1 star lost for no-one answering the phone (even though they ask for a phonemail 15 minutes before arrival), the place being locked up when we arrived (at 3am - I did book it from this time though!), and it was very unclear where to go. We ended up waiting around in the wrong area for a while before someone arrived back and unlocked the door that we were supposed to go in. 1 star lost for being reluctant to put a car seat in the van to transport us to the airport when we arrived - tried to use a booster seat for a 14kg 3-year-old. I even wrote on the booking form we needed a car seat so you knew in advance. 2 stars lost for pick up - I stated at least THREE times on the phone that we needed a car seat for a 3-year-old to be transported back to the compound. The driver arrived and produced a booster seat, NOT a car seat for our daughter to sit in. This was completely inadequate and dangerous and considering I'd clearly said we needed a car seat on the phone multiple times, made us both very angry. Everything else I'd said on the phone was understood, yet you could not be bothered to put a car seat in the van despite there being multiple available to be picked up and used just meters away from where the vans are parked at the compound. 1 star kept as the car was ready for us to load up and drive off when we returned and the price was good for the length of time it stayed there (€33 for nearly 6 days).

  • 5/5 Catarina Morais da C. 1 year ago on Google
    Good communication and service! Will use again in the future :)

  • 4/5 Anabela P. 1 year ago on Google
    The receipt should be an automatic issue without the need of request it.

  • 1/5 Nuno 1 year ago on Google
    They are fast but when the car comes with scratches on the door and rear mudguard things don't pay off anymore. I left the car for 1 week with them and paid for the parking and complete cleaning, on return I noticed the scratches and informed the valet of the fact, which he said to take pictures and report to helpdesk. (It is even possible to see the valet in the photos taken.) After more than 1 week waiting for the reply, the helpdesk informed me that they don't take responsibility but would give me a voucher for 2 days with them. Also, that the scratches are not clear in the photos because of the dirt, which is ridiculous since they did the cleaning. Anyway, if there are any issues, expect no responsibility from them, so good luck.

  • 5/5 Tina R. 9 months ago on Google
    Amazing and efficient service with friendly staff. We use this car park every weekend and it’s inexpensive compared to the on site airport parking options. No waiting at either drop off or pick up, the shuttle transfer is always there to take you within a few minutes. The distance to the terminal is less than 5 mins. Would highly recommend

  • 5/5 Maria Corlianò, P. 9 months ago on Google
    The service provided was outstanding! My car was kept secure and in impeccable condition. They accompanied me to my terminal and promptly picked me up upon my arrival. I highly recommend their services.

  • 1/5 YARON D. 1 year ago on Google
    Be careful I gave them a new and luxurious car. After a week I received it with very large scratches in three different places. I paid for a wash and received a dirty car full of stains. I have been waiting for about a week for a reply from them but they are ignoring my emails I suspect the rave reviews are on their behalf.

  • 4/5 Randy G. 1 year ago on Google
    Our first time using this service. Over all it was a handy feature to use while flying. We decided on doing the VIP feature and having the car pick up/drop off at airport thinking it would save time. And maybe it did? Again, it was our first time, both arriving and leaving added at least another 20+mins to our time. Just waiting. We also had the car cleaned and that was fantastic. They did a wonderful job getting the car beautifully washed. We will use the serive again.

  • 3/5 Marsella C. 1 year ago on Google
    I like the service except that no one understood me in numerous attempt to call and get a ride from OM the airport. Finally I had to walk 45 minutes to the garage. I understand it is my responsibility to speak Portuguese and I speak three languages poorly. But the service is in an International airport. And when I arrive there is no sorry or any kind of hospitality. I would gobe this high recommendations for locals but not for international travelers. Very difficult is you do not speak the language. Luckily it is close to the airport. And upon leaving the driver yelled at me for looking up my directions before leaving the parking garage. Not the friendliest but still, the parking is at least walking distance to the airport and the price is not as expensive as some others.

  • 5/5 Joakim V. 11 months ago on Google
    Fantastic, fast and efficient service. Both delivering and picking up the car was easy and got it cleaned and charged as well. Very happy client.

  • 5/5 Jose Carlos dos Santos D. 1 year ago on Google
    Great experience. After getting my luggage, called the parking company and they brought the car to the departures on Terminal 1. Highly recommend. Traffic may affect the time to deliver your car and they only accept cash.

  • 5/5 Monica N. 1 year ago on Google
    Very good service, practical and friendly staff.

  • 5/5 Jordan Z. 1 year ago on Google
    Excellent service. I've used it many times and they always provide great service.

  • 4/5 Peter Z. 1 year ago on Google
    On the exit I pulled to the gage and nothing happened. There is no indication what to do and what is happening. Had to back up ride around and try different exit and suddenly it worked with via-verde by itself. Confused.

  • 4/5 Maya S. 1 year ago on Google
    The valet parking service was good and the staff excellent! Suggest to include a map / directions to the car drop off area on the booking confirmation email that we receive. I got lost trying to find the area. Would also be good to include a map / directions to the car park on the email for those who use the transfer service. Also note that they take cash only.

  • 3/5 Nuno R. 2 years ago on Google
    (Translated by Google) The location is good and the trip to the airport is quick. The problem is in the number to call to pick up, the delay in answering having to look for another number besides the waiting time from the airport to the car park. (Original) O local é bom e a ida para o aeroporto é rápida. O problema está no número para se ligar para se buscar, de demorarem a atender tendo de se procurar outro número além do tempo de espera do aeroporto para o parque de estacionamento.

  • 5/5 Carolina M. 1 year ago on Google
    (Translated by Google) I recommend! Excellent facilities, friendly staff. Excellent price-quality. (Original) Recomendo! Excelentes instalações, colaboradores simpáticos. Preço-qualidade excelente.

  • 5/5 Maria N. 1 year ago on Google
    (Translated by Google) Excellent service, punctuality when arriving at the airport, for delivery of my car, as well as on the return trip. I was a customer and would recommend. (Original) Excelente serviço, pontualidade ao chegar ao aeroporto, para entrega do meu automóvel, assim como no regresso de viagem. Fiquei cliente e recomendo.

  • 5/5 João C. 2 years ago on Google
    (Translated by Google) Excellent service, no fault, they are friendly, the washing also went well (Original) Excelente serviço, não falha, são simpáticos, a lavagem também correu bem

  • 5/5 Maria R. 2 years ago on Google
    (Translated by Google) Excellent service! In addition to the car being safe, it includes a pick-up and drop-off service at the airport, at any time, without additional costs. Staff are polite and helpful. The cost of the service is fair and affordable. I recommend! (Original) Serviço excelente! Além de o carro ficar seguro, inclui serviço de largada e recolha de passageiros no aeroporto, a qualquer hora, sem custos adicionais. Os funcionários são educados e prestáveis. O custo do serviço é justo e acessível. Recomendo!

  • 1/5 Família F. 2 years ago on Google
    Pessoas mentirosas e enganadoras, pois liguei as 13:40 para nos vir buscar e disseram que já vinham e neste momento são 14:25 e ainda cá estou. Para mim foi a primeira e a última vez com a Parking Terminal 1


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